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Dale Courtney | Forum Activity | Posted: Wed, Mar 5 2014 9:12 AM

Started Logos 5. Every time it starts, it hangs and then crashes before the splash screen or anything else comes up. 

0842.LogosLogs.Courtney.20140305-091045.zip

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Jack Caviness | Forum Activity | Replied: Wed, Mar 5 2014 12:00 PM

Dale

Found a number of web service and IO errors, but could not determine the cause. Try opening to a blank layout by holding down the Command key immediately upon launch. If that does not do the trick, try the very un-Mac-like action of restarting the computer.

Let me know if this helps.

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Dave Hooton | Forum Activity | Replied: Wed, Mar 5 2014 1:06 PM

Dale Courtney:
Every time it starts, it hangs and then crashes before the splash screen or anything else comes up

I've not encountered this error before:

Cannot create /Users/Courtney/Library/Application Support/Logos4/Data/6tgjol5n.3bj/ResourceManager/Resources because a file with the same name already exists.

It suggests a problem with the Resources directory on the hard drive, so check that it exists and run a disk check program. If neither this nor restarting the computer (previous post) work then get in touch with Tech Support.

Dave
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Windows 10 & Android 8

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