I can't Search Because Logos Keeps Thinking I'm Indexing!

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Cynthia in Florida | Forum Activity | Posted: Sun, Mar 16 2014 4:35 PM

This has been intermittent for me, but now it is really bad.  Logos keeps thinking it is indexing, and further, it keeps saying that I am indexing for the first time.  I cannot search, or at least, when I search, zero results return. 

I am NOT indexing for the first time, so something is funky.  Unfortunately, I am finishing a lesson for tomorrow, and I can't get anything out of Logos.  Any ideas?

Cynthia

Romans 8:28-38

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sun, Mar 16 2014 5:43 PM

Would like to look at Logos diagnostic log files => https://www.logos.com/support/logos5/mac/problem

Other option is contacting Logos => https://www.logos.com/contact

Note: if indexing is interrupted (e.g. resource download) or index becomes unusable, then Logos will index again plus show first time indicator.

Keep Smiling Smile

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