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Posts 4
Michael Morse | Forum Activity | Posted: Wed, Apr 30 2014 11:47 AM

I have been using the windows store app (since I have the surface RT) to read various books in my Logos 5 Silver collection.  Not sure how recently as I have only noticed today, but I cannot open or download many of my books.  Downloading completes with nothing downloaded, and attempting to open the books results in the app closing or crashing.

Examples

Clergy Couples in Crisis The Impact of Stress on Pastoral Marriages. By Dean Merril

Learning to Lead: Bringing out the Best in People by Fred Smith

The Healthy Hectic Home by Marshall Shelley.

Please let me know if this is a known issue being handled or something else I might be unaware of.  Thanks.

Posts 60
LogosEmployee
Ed Ball (Faithlife) | Forum Activity | Replied: Tue, May 20 2014 9:59 AM

Sorry for not getting back to you sooner.

We have reproduced the crash caused by these three books and have fixed the bug. We hope to ship an update soon.

Thanks for reporting this!

Posts 4
Michael Morse | Forum Activity | Replied: Tue, May 20 2014 12:10 PM

I am curious is the fix universal or is it specific to only these titles?  If its specific to just these titles, I am having trouble with a lot more titles than just these (same authors though)

I am greatly encouraged to know a fix is coming.  Let me know if you need any additional information from me, and thank you for getting back to me.  I was beginning to think it was just me.

Posts 60
LogosEmployee
Ed Ball (Faithlife) | Forum Activity | Replied: Tue, May 20 2014 12:42 PM

It is likely that the update will fix the other titles as well.

Posts 60
LogosEmployee
Ed Ball (Faithlife) | Forum Activity | Replied: Thu, May 22 2014 8:16 AM

We just shipped an update (1.02.0.0002) that should fix this issue.

Thanks again for the bug report!

- Ed

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