Logos stops responding upon sign in

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Robin Watson | Forum Activity | Posted: Sat, May 3 2014 2:01 PM

an u help.

*** Application Crash *** Program Version: 5.2 SR-5 (5.2.0.0121) Windows Version: 6.3.9600.0 Time: 2014-05-03 16:36:32 -04:00 (2014-05-03T20:36:32Z) Installed memory: 11,740 MB Install path: C:\Users\user 1\AppData\Local\Logos4\System\Logos.exe Free install space: 407,746 MB Data path: C:\Users\user 1\AppData\Local\Logos4\Data\0fnegtic.kog Free disk space: 407,746 MB Temp path: C:\Users\user 1\AppData\Local\Temp\ Free temp space: 407,746 MB

Error ID: 7832 Error detail: DatabaseVersionException: The database schema (58) is newer than the latest schema recognized by this code (57). The database cannot be opened.

Posts 22657
Forum MVP
Graham Criddle | Forum Activity | Replied: Sat, May 3 2014 2:06 PM

Hi Robin- and welcome to the forums.

It looks as though you are using an old version of the software (against databases which have been upgraded in some way)

I suggest you download the latest version from https://www.logos.com/install and see if that fixes things.

Graham

Posts 2
Robin Watson | Forum Activity | Replied: Mon, May 5 2014 6:15 AM

Thanks Graham.  Your suggestion worked.  Thank you for your help.

God bless,

robin

Posts 22657
Forum MVP
Graham Criddle | Forum Activity | Replied: Mon, May 5 2014 6:21 AM

Hi Robin

 that's good to know.

thanks for posting back with an update.

Graham

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