I am using a Win 8 system, never any problems with updates. Any suggestions?
Have you rebooted the computer? If that does not help, upload logos using the instructions found here. http://wiki.logos.com/Diagnostic_Logging
Welcome to the Forums Mark.
Yes, three or four times
Thanks Lynden
I will watch video and see if that helps.
The log has no entry for the date I installed this update. Will watch vid and see if that helps.
Does the sign in window say that Logos cannot connect to Logos.com or that the Email/Passowrd are unrecognized?
No Tommy, the window has the same icon that indicates (rotating) the program is trying to sign in.
I had a similar problem and called support. Here is what they had me do:
Everything seemed to work well after that. Perhaps Tommy or someone else from the support team can look at my support notes from this afternoon to insure I did not miss a step.
Hope this advice makes sense and helps.
Floyd
Are you referring to the "engine only" download?
Yes. It will either install Logos or just upgrade it.
Did not know for sure, but it appears that I am:
Thanks, will let you know. Thanks for the help!
OK, all is well! Thanks everyone for the help, blessings!
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