Got myself a book cache subscription today - Suggestions for improvments.

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Sakarias Ingolfsson | Forum Activity | Posted: Mon, Jun 16 2014 4:17 AM

While there are many reasons to completely ignore Logos book cache, I decided that subscribing might prevent me from feeling forced to cancel my larger prepubs and cp orders when they ship. Even though this is comparable to going to your local book store every month and purchase nothing other than a none-refundable store credit, there is something comforting about it as well.

I would like to suggest that this concept could be expanded and improved a lot. Certainly the book cache will help me get the pre-pub discounts, but then again so will a dedicated savings account at my bank (which also pays interests) or even a piggy bank. The store credit that I get from my book cache subscription really has nothing to do with this discount, and I can just as well spend it on resources which are going at full price.

But it does not have to be like that, and why should there not be some distinctive advantage to the customer who provides Logos with a steady and predictable income. There could e.g. be a bonus. The "Get a $50 subscription and you receive $60 in credit" kind of thing. Or there could be a standard discount for those who pay with store credits. I have a similar subscription with a store that sells audiobooks (but which shall remain nameless). There I purchase one credit each month, which amounts to one audiobook, regardless of what it otherwise costs. And as a subscriber I receive 30% off any other purchase.

I am a theologian and not a businessman. I am just saying, that the book cache could be made much more attractive than it is right now.

Posts 3574
SineNomine | Forum Activity | Replied: Mon, Jun 16 2014 5:58 PM

If something like what you propose was in place, if I wanted a $100 collection (pre-discount) and had the money, I'd buy $100 in credit, use the credit, and have credit left over.

The present system would have me spend $100 on it and not have credit left over. I think Logos would strongly prefer that.

Posts 156
Sakarias Ingolfsson | Forum Activity | Replied: Wed, Jun 18 2014 5:22 AM

Yes, what you write is true.

And unless there is a contract period, this will be the case with any offer which is aimed at getting you to buy a subscription. In fact, many good offers are made in the good faith that you do not abuse them. For example, after the FIFA world cup in 2010 a number of football fans in my part of the world returned their flat screen television sets, which they had purchased just prior to the tournament. Since the store had a 30 day satisfaction guarantee, all they had to do was return the set, say that they were not 100% satisfied, and they got their money back. Of course, renting out TV-sets for the duration of the World Cup was probably not what the store had in mind, but it was a potential way it could be abused. Still, even after this incident, the store still offers the same guarantee. In fact, even Logos has a comparable satisfaction guarantee.

Point is: Offers like this are done in good faith. It is possible to abuse them, but sometimes the reward is worth the risk.

To Logos, I am simply saying this. I do like the concept of a subscription model, particularly that it is predictable. However, because of the restrictions (fixed subsription sizes and no refunds) it is only Logos who gets the real benefits. My benefit is psychological, and having already decided on a few future purchases, I found that to be enough for the time being. Still, I know that I am getting the shorter end of the stick.

Posts 156
Sakarias Ingolfsson | Forum Activity | Replied: Wed, Jun 18 2014 5:24 AM

As to your other point about left over credit, this is a dream situation of every store. You've got some money that you need to use in the store. If you do not use it, the store gets it. If you decide to deplete your credit, you usually end up buying something more expensive, and using more money. To the store it is win-win. Why would Logos not want that?

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