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Posts 233
Philip Larson | Forum Activity | Posted: Sat, Aug 16 2014 6:13 PM

This was running perfectly quite recently--I think this changed with update Tuesday (but not sure).

I'm running Win 8.1 Pro, and it's licensed.

Any clue how to fix this? I'm seeing an old verse of the day, but it doesn't update. When I try to set Bible Screen to change the start screen, the error message says, "Sorry, there was a problem setting the lock screen." That's all--no clue what the problem really is.

Posts 60
Ed Ball (Faithlife) | Forum Activity | Replied: Mon, Aug 18 2014 10:55 AM

Thanks for reporting this. We see a decent number of these errors but we are having trouble figuring out what is causing them.

Are you able to change your start screen manually? Settings > PC Settings > PC and Devices > Lock Screen

Right after you get the error message in Bible Screen, can you go to Settings > Support > Share Log Files, send them to, and then reply here that you have done so?

Thanks for your help.

- Ed

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