53478.Logos Log Files.zip
Tried Updating as well and it tells me that I have the latest version of Logos.
A corrupt metadata update (which is now fixed) was delivered to your system.
Please open to a blank layout, wait two minutes for Logos to update metadata in the background, then reload your current layout.
How exactly do I open to a blank layout? The system crashes just moments after I attempt to open Logos.
1. Hold down CTRL as soon as you start the software until you get the option to login
2. Tell Logos to start with a blank layout.
Just used that screen and didn't even notice that check box. Haha! Thanks guys. Worked like a charm. Mucho appreciation!
Thanks!
I had this issue this morning on two machines! Mac and Windows. On the Mac you use the command key instead of CTRL. I was greatly relieved that it didn't require major sleuthing to fix.The support people were great.
It is downloading updates now; it wouldn't do that before. Thanks to everyone in this thread. It saved me from making a support call.
MEG
Thank you!
