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Jan Krohn | Forum Activity | Posted: Fri, Oct 17 2014 9:30 AM

When I click to "+" button to add daily devotionals, on my Android 2.3 tablet, I only get an empty popup with an "add" button, but can't actually add anything.

On my Android 4.2 phone the popup works just fine, and I can add devotionals without problems.

Any idea what might be the issue?

Jan

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Kevin Byford (Faithlife) | Forum Activity | Replied: Fri, Oct 17 2014 12:37 PM

Jan Krohn:
When I click to "+" button to add daily devotionals, on my Android 2.3 tablet, I only get an empty popup with an "add" button, but can't actually add anything.

What device are you using?

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Jan Krohn | Forum Activity | Replied: Sat, Oct 18 2014 9:14 AM

Tolino, an e-reader produced by Onyx. I'm attaching a photo what the dialogue looks like.

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Kevin Byford (Faithlife) | Forum Activity | Replied: Sun, Oct 19 2014 11:23 AM

Jan Krohn:
Tolino, an e-reader produced by Onyx. I'm attaching a photo what the dialogue looks like.

Can you add them by tapping on the Documents menu from the Home page and then tapping the upper right icon?

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Drew Hannay | Forum Activity | Replied: Sun, Oct 19 2014 5:08 PM

I bet the issue is that the text in the popup is supposed to be white in black and your device is rendering that incorrectly. Does clicking where the buttons should be work?

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Jan Krohn | Forum Activity | Replied: Mon, Oct 20 2014 7:48 AM

Kevin Byford:

Can you add them by tapping on the Documents menu from the Home page and then tapping the upper right icon?

No, I can just add notes and reading plans there.

Drew Hannay:

I bet the issue is that the text in the popup is supposed to be white in black and your device is rendering that incorrectly. Does clicking where the buttons should be work?

Yes, indeed! I'm getting a big blank popup which says "Lectionaries". I've not tried clicking on there, as I don't want to have a lectionary on my start screen.

That glitch must have been introduced in one of the recent updates. I'm sure it was working fine in the past.

Past IT Consultant. Past Mission Worker. Entrepreneur. Seminary Student (VIU).
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Kevin Byford (Faithlife) | Forum Activity | Replied: Mon, Oct 20 2014 2:37 PM

Unfortunately this issue will not be fixed for Android 2.3 devices.  We announced that we would be dropping Android versions older than 4.x four months ago here and going forward with our next stable release we can no longer support 2.3.  I apologize for the inconvenience.

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Drew Hannay | Forum Activity | Replied: Mon, Oct 20 2014 6:15 PM

Android 2.3 is notorious for displaying themes/styles incorrectly, and I imagine this is only made worse by the fact that you're running it on an e-ink device, which is unfortunate, but probably to be expected (to some extent).

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Jan Krohn | Forum Activity | Replied: Mon, Oct 20 2014 7:19 PM

Ah well then... I'm not too bothered... Hopefully, the device will still be good and at lease be able to download new resources until some manufacturer releases an Android 4.x device with sufficient storage space for my full library.

Past IT Consultant. Past Mission Worker. Entrepreneur. Seminary Student (VIU).
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