I just purchased 5 less than 45 days ago; i was told that if I choose the upgrade to L6 from 5 I will lose a good number of resources that are not included in L6. Is this true? I was informed that I can upgrade instead, get the L6 engine at a later date and keep what I have as well as get the L6 package benefits.
Thanks in advance.
Scott
For one, if a logos sales rep says it to you, I would believe it. They are empowered to make their mistakes right should the need arise. Upgrading doesn't mean you lose any resources, if you return your L5 package, and exchange it for an L6 package then yes you'd lose some resources. You can upgrade at any time to L6 (and as long as you don't return your initial base package) you only gain and pay for those things you don't have. The engine will be free soon, the L5 free engine took a couple weeks (maybe a few months) to be released - but was made available once the hoopla settled down. You will never lose resources when you buy a new package. Only if you exchange, or return your old one. Which I wouldn't necessarily recommend.
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Scott P. Bushey:I just purchased 5 less than 45 days ago; i was told that if I choose the upgrade to L6 from 5 I will lose a good number of resources that are not included in L6. Is this true? I was informed that I can upgrade instead, get the L6 engine at a later date and keep what I have as well as get the L6 package benefits.
I'm not sure exactly what you're asking. My understanding is that because you've only just bought L5, you have two options:
You should get an email shortly that explains these two options.
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Scott P. Bushey: if I choose the upgrade to L6 from 5 I will lose a good number of resources
If you return Logos 5 and take Logos 6 instead, you will lose the Logos 5 resources.
If you upgrade from 5 to 6 (there may be a fee depending on how recently you purchased, and which level you're upgrading to), you will keep all your Logos 5 resources and add the Logos 6 resources.
Scott P. Bushey: I just purchased 5 less than 45 days ago; i was told that if I choose the upgrade to L6 from 5 I will lose a good number of resources that are not included in L6. Is this true? I was informed that I can upgrade instead, get the L6 engine at a later date and keep what I have as well as get the L6 package benefits. Thanks in advance. Scott
Scott, you have a couple options:
Hope this helps.
I am in a similar boat though in my case, I did a Gold to Gold port. My L5 Gold was purchased about two weeks ago. Now, there is a $50 offer for base package purchases over $500.
I am wondering whether I should return my L5 Gold, and buy L6 Gold instead. $50 Logos credit would be useful to me.
Geo Philips: I am in a similar boat though in my case, I did a Gold to Gold port. My L5 Gold was purchased about two weeks ago. Now, there is a $50 offer for base package purchases over $500. I am wondering whether I should return my L5 Gold, and buy L6 Gold instead. $50 Logos credit would be useful to me.
You'll likely lose more than $50 in books if you return Gold. I don't think that's your best option.
"If you upgrade from 5 to 6 (there may be a fee depending on how recently you purchased, and which level you're upgrading to), you will keep all your Logos 5 resources and add the Logos 6 resources."This looks like the route to go however, if I am not mistaken, in this option, I do not get the new 'engine', right?
Scott P. Bushey:This looks like the route to go however, if I am not mistaken, in this option, I do not get the new 'engine', right?
You will definitely get the new engine.
Immediately? I was told by one of the reps that I don't get the new engine as of yet as Logos does not have that separate program yet to release.
Scott P. Bushey: Immediately? I was told by one of the reps that I don't get the new engine as of yet as Logos does not have that separate program yet to release.
The free engine isn't available yet but is shipped with paid L6 purchases
Yes, immediately. The Logos 6 engine is available today for customers who purchase a L6 base package, a L6 upgrade, or a L6 crossgrade. It will be made available for free in February.
Sean posted this in another thread, where "updating" is getting the free engine update in February:
How about this view: any clearer?
Dylan Rondeau, Software Tester
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Dylan Rondeau: Scott P. Bushey: Immediately? I was told by one of the reps that I don't get the new engine as of yet as Logos does not have that separate program yet to release. Sean posted this in another thread, where "updating" is getting the free engine update in February: How about this view: any clearer? Upgrading Crossgrading Updating new Logos 6 core engine Yes Yes Yes new Logos 6 datasets and media Yes Yes new resources, larger library Yes
Even I can understand this