I Think We Are at THAT Point

In my opinion, having used Logos since its third iteration, the software is now at the point where the average user will never use all the features in the software. Some specialty users will, and a few even might find it limiting in terms of total features, but for the most of us, we'll scratch the surface on everything and end up using some smaller percentage of the software for the duration.
As such, I'd like to see more focus from Faithlife put on making the features that are there work better, more efficiently, etc., make parts of the software that were designed based on majority-use data customizable, address more of the items that have been languishing in User Voice, and I'd especially like to see more focus put on training materials, such as videos with worked examples, etc.
The absolute biggest drawback to Logos software at the introduction of a new version is the dearth of training materials. L6 has matured enough that training should get as much attention as marketing does. When L4 came out, a good number of higher-end users quickly got videos up in the wiki and on their own websites which were most valuable for those learning the software. When L5 came out, not so much (probably mainly on the assumption that since L5 was basically L4 with some added features, they weren't necessary).
With L6, we have a rather long list of new features, and very little material from Logos with which to work. I assume this body of material will grow a bit over the next few months. But I would love to see it grow faster and more than it has in the past, and not leave the training up to MP or kind volunteer lay-users.
While L6 stops short of requiring the use of a programming language like some intensive software packages do, the sheer number of features which focus on ancient languages for their use, coupled with a massive body of resources to use within the software beg for additional, Faithlife-created, user-interactive training much like we see with some of the industry-specialized software out there.
Satisfied customers who can access more features in the software, can find quick training when they can't remember how, and are comfortable enough with the software and support to recommend it to others may be a better marketing tool than simply piling on new features at this point.
FWIW.
Eating a steady diet of government cheese, and living in a van down by the river.
Comments
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I would love to see more training resources as well, but I don't feels as though they've left us in the lurch.
The summary post of features with details on each one is nice: https://community.logos.com/forums/p/92701/643169.aspx#643169
We have QuickStart for Logos Bible Software v. 6 built right into the Logos platform.
Many of the resources that trained us on L4 and L5 are still valid for L6. Each iteration has been an extension of the prior, so you can still learn a lot about L6 if you're new to the software and watch an L4 training video.
Don't get me wrong--I agree with you about the need for refinement. There is a lot of raw material there, and I hope the resources go into refining it so that every new feature becomes world class on its own.
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Doc, you nailed it. Very similar to Microsoft's Excel, etc. Maybe Logos7 should put a ribbon at the top or something. Re-brand it FaithLife7.
My suggestion (and frankly I think a major money maker for Logos) is to get Faithlife working. I cry in my beer (that I don't drink of course), that Logos just can't see 'easy'.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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I do agree that one department of Logos that leaves a lot to be desired is the lack of training. I have never really seen a software with as little training as Logos. At least free training anyway. I shouldn't have to buy a manual it should come with the program.
Ok, gripe over. Staying positive!
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So, this doesn't count? https://www.logos.com/training Videos are available there for the following (from a copy/paste; not sure if the links will work here, they do on the web page):
New in Logos Bible Software 6!
Installation & Setup
(I found it in less than a minute by looking at the FAQ > Basic Training, and clicking "online")
Most (all?) base packages also include "quick-start" videos from Morris Proctor.
Also, there are a ton of videos for L5 in the wiki. They're excellent, and most of what's there that's not new to L6 still applies.
Help links: WIKI; Logos 6 FAQ. (Phil. 2:14, NIV)
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Buying Logos is a little like buying a jet liner, getting in and fiddling with a few knobs and buttons and the engines suddenly roar to life! You think, "Wow! I can run this thing!" You drive it up and down the runway a few times (rarely crashing) and get it up to 100 MPH. Wheeeee! Then you want to fly to Canberra and discover you may need to learn a few things first.
Logos does a lot out of the box for the raw beginner. And there is a lot of help for those folks. But it does a lot more that beginner-ish stuff too. We jealously watch the pros's do incredible aerobatics with just a few Hebrew grammar tricks, a lexicon and some label searches using fancy "{[(*)]}'s" and stuff., and we want to know how to do it too. Some of us buy Camp Logos, and some of us just stick our nose down deep in the computer's innards and figure it out the hard way.
I think that going from 0-60 isn't so hard. Lots of help is available. Going from 60-140 is kind of a bleak landscape of help. Then from 140-200 there is some very good, though spotty help--it;s kind of specialized. From 200 and up...you are mostly on your own, but let me warn you this bird can go 700 MPH.
I've had it up to 35 already.
Ever try too learn Photoshop? There are a gazillion youtube videos and books and courses. But if you want to really use its potential you have to just get in there and use it a lot. If you don't have that level of interest, there is always Microsoft paint, or a pencil and paper.
I suggest with Logos that you overbuy just a little. Then you won't be frustrated by what you can't do. Then when you want more, buy more. There is no silver bullet that just downloads all that ability into your head in a day or week or month or year.
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I actually would like to see an included basic/feature manual in pdf (or even doc(x)) format without the need to obtain/purchase separately. Something of this sort is very good for just reference purposes. The wiki is good for online, however, it is not the same and not in a format that can be opened like a pdf/doc file.
As far as advanced/intermediate and other training, I think John, Morris, and others do a great job in this. Faithlife could also offer pre-release training in the future, several months before an official release in order to get those interested up to speed before the official release. I'm sure this is probably offered unadvertised to a few, but it would be beneficial to offer this across the board (with cost or no cost).
OT: BTW: Congratulations on your 1000 post. I noticed that, and it may very well be 1001 by now. [:)]
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I think it's important to note that users will be limited in some cases no matter how much Logos teaches them how to use their software. For example in exploring the original languages and using all the tools to do so, I am familiar with doing; asking the right questions and drawing the right conclusions is something I'm still learning.
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Base packages should include training videos and other materials. Period.
“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara
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SineNomine said:
Base packages should include training videos and other materials. Period.
They do include training materials. Other materials are accessible (to everyone) on-line.
Help links: WIKI; Logos 6 FAQ. (Phil. 2:14, NIV)
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Rich DeRuiter said:SineNomine said:
Base packages should include training videos and other materials. Period.
They do include training materials. Other materials are accessible (to everyone) on-line.
I'm not so much worried about training such as videos, though I do enjoy those. I would just like to see a manual.
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Anthony said:
For example in exploring the original languages and using all the tools to do so, I am familiar with doing; asking the right questions and drawing the right conclusions is something I'm still learning.
That is where the Holy Spirit and seminary (or other focused schools) come in. Logos will not infuse your mind with what you need to learn, however, it will help you in learning what needs to be infused in you. [:)]
My thoughts
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David Taylor Jr said:
I would just like to see a manual.
Bob has said in the past they they are not likely to ever produce a written manual. The reason, as I remember it, is too few people read manuals anymore to justify the cost to produce it.
(I wouldn't know how to begin to corroborate nor refute that assumption.)
Help links: WIKI; Logos 6 FAQ. (Phil. 2:14, NIV)
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Rich DeRuiter said:David Taylor Jr said:
I would just like to see a manual.
Bob has said in the past they they are not likely to ever produce a written manual. The reason, as I remember it, is too few people read manuals anymore to justify the cost to produce it.
(I wouldn't know how to begin to corroborate nor refute that assumption.)
Yeah I know Bob's position. And I actually agree with him, I am the exception to the rule. I used to do tech support for Apple, I can guarantee you 90% of people do not read the manuals! lol I'm just a tech junkie and like to know how everything works.
I am to software what my dad is to cars.
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I think we are at THAT point where it is time to stop investing in new search functions and start back-tracking...i.e. go back and get the LINKS!!! in older resources that should work but don't (or don't exist but should) to finally work. This has been a concern since L4 came out, and I won't say no progress has been made (some has), but many things are still sorely lacking.
Case in point: NET Bible has hundreds, maybe thousands, of links that don't do what they should. At this point in the game, that is a crime. It is probably the primary textual resource for a quick down-and-dirty summary of what's up regarding textual concerns. Hyperlinks are one of Logos's main reasons for existing--when they don't work, the program is broken.
I'd like to see it get fixed.
ASUS ProArt x570s Creator, AMD R9 5950x, HyperX 64gb 3600 RAM, ASUS Strix RTX 2080 ti
"The Unbelievable Work...believe it or not." Little children...Biblical prophecy is not Christianity's friend.
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Rich DeRuiter said:
So, this doesn't count?
Richard, I don't consider one-minute video clips 'training'.
These are good introductory videos, and for those who use Logos quite a bit, can get them started so they can figure out the details as they go. But it's not training.
Don't misunderstand my reply as not appreciating these little videos. I do. But while they are necessary accoutrements, they are not sufficient ones.
Eating a steady diet of government cheese, and living in a van down by the river.
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Regarding the manual idea, it's funny how so many of my $2 iOS apps have small manuals. And for good reason. A manual is the only way to see the true power of the app. Now I also remember Milford who tried valiently to appear kind and express his frustration due to 'no manual' for the Logos apps.
I do wonder (and don't know) if using a manual is a gender distinction. I can't remember me or most of my friends buying anything without scanning the manual. Just the other day, I got a new Rowenta. Had to read the manual!! Even when we paint our house, we get out the manual on the power paint sprayer. Have to.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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Eating a steady diet of government cheese, and living in a van down by the river.
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Denise said:
I do wonder (and don't know) if using a manual is a gender distinction. I can't remember me or most of my friends buying anything without scanning the manual. Just the other day, I got a new Rowenta. Had to read the manual!! Even when we paint our house, we get out the manual on the power paint sprayer. Have to.
I can't say whether it is a gender thing, but I prefer to press stuff randomly until it just works. If (or when) that doesn't work, I get at it with my screwdriver set. Finally, I resort to my faithful claw hammer.
Job done.
[:D]
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Rich DeRuiter said:David Taylor Jr said:
I would just like to see a manual.
Bob has said in the past they they are not likely to ever produce a written manual. The reason, as I remember it, is too few people read manuals anymore to justify the cost to produce it.
(I wouldn't know how to begin to corroborate nor refute that assumption.)
Even Morris Proctor produces Logos print manuals...and sells them. I would assume there is a market for them. And I would also assume that this is the reason why you see no free manual in Logos. Having said that, I wish an on line manual would be included as part of the base price. If this was done, I would think it is possible that the price for the manual could be greatly reduced as the amount of people receiving base packages and thus the manual, would be greater
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We have gotten quite a few training videos with Logos 6. If you don't consider a dozen or more 1-2 minute videos training would you consider one 20 minute video training? There is more training coming for a reasonable price, someone has already mentioned John and his website has dozens of hours of video training at very reasonable prices.
I am squarely on Faithlifes side here. My wife works for a third party company that provides training for Adobe and Microsoft. She specializes in Adobe Framemaker and the clients spend over $1000 for 15 hours of training for the intro class and over $1500 for the advanced class of 15 more hours. I am happy we have access to training from Morris and John at nowhere near this price
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MP's training is good. John from learnlogos.com does good job. Perhaps the training I like the most is that which has been produced over the years by people like Mark Barnes. His material is usually very practical and easy to follow. I think we will probably see those type of videos coming in the near future.
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Alan Charles Gielczyk said:
I am squarely on Faithlifes side here.
Alan, if you think there are 'sides' to this issue, you've clearly misunderstood the nature and intent of the OP.
Eating a steady diet of government cheese, and living in a van down by the river.
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Rich DeRuiter said:SineNomine said:
Base packages should include training videos and other materials. Period.
They do include training materials. Other materials are accessible (to everyone) on-line.
Those aren't really training materials. Those are introductory materials. Verbum Practicum is a good example of a collection of training materials.
I have no problem in principle with paying for training, and if I spend hundreds (or more) on a base package (or several of them), I'd appreciate paid-level training materials. So would lots of other people.
“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara
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I just received a manual from Morris Proctor that covers everything in Logos 6 in a way that is very understandable and thorough. The price of this manual is 14.95. It is available from MPSeminars.com. In my opinion Morris is one of the best teachers I have ever experienced in any field. This manual is 150 pages long. I doubt that the 14.95 even covers the cost of this great production.
What could a Christian possibly desire more than Logos? Thank you LOGOS. Keep growing and changing and producing the greatest tool on earth.
Thank you Morris Proctor..
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Doc B said:
With L6, we have a rather long list of new features, and very little material from Logos with which to work. I assume this body of material will grow a bit over the next few months. But I would love to see it grow faster and more than it has in the past, and not leave the training up to MP or kind volunteer lay-users.
I know that there's a team in Logos that are actively working on creating short Logos 6 training videos, similar to the ones that have already been released, but covering a much wider selection of features.
But like you, I'd love to see even more. My dream would be a MobileEd training resource. Like this one, but that comes free with base packages, and covers more topics and is more in-depth. It would probably need 16 hours, rather than 7. That's only a dream though. Sadly, I don't think it's likely in the short term.
That said, it doesn't matter if we don't use all the software. I intend only to use about 75% of the functionality, because that's all I need to do my ministry well. A decent chunk of that 75% didn't exist until last week, and some of the 25% I won't use has been there since L4 days.
That said, I'm already looking forward to L7 giving me even more things I didn't know I needed [:)].
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
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It's not as if Logos has ignored the idea https://www.logos.com/product/16094/practicum-learn-to-use-verbum
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
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Learnlogos.com has lots of training, and I mean lots of training.
Proctors does a lot too.
Do they charge for their work? Yes, they do. I do too for mine.
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LearnLogos and MP are very, very good. Training videos abound. Logos markets with a fire hose. I suggest that the best marketing tool of all would be a reasonable manual that showed most commonly used functions with examples. Something like the Rowenta only maybe a bit more Robust.
My children come in 2 genders but I think the thing that would get them over the curb from "Logos is cool and my dad bought it for me" to addicted, inveterate Logos users would be a $14.95 paper manual. Even PDF. Best, cheapest marketing tool Logos could ever use. They won't go out and buy one, because, well...they don't have a lot of money and they haven't seen enough value to even go buy the manual. Or perhaps they have seen the value, but their ain't no manual to buy. Well there is. For $59.95 or the deluxe version for $100.
Logos, Logos, here my humble plea. While on others thou art waiting, Please don't pass my children by.
On the other hand, Logos is kind of designed for power users from the get-go. Prices start at $294, and that doesn't provide a lot unless someone already knows what it is. so maybe Logos isn't for that kind of people.
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Jim Wait said:
I just received a manual from Morris Proctor that covers everything in Logos 6 in a way that is very understandable and thorough. The price of this manual is 14.95. It is available from MPSeminars.com. In my opinion Morris is one of the best teachers I have ever experienced in any field. This manual is 150 pages long. I doubt that the 14.95 even covers the cost of this great production.
What could a Christian possibly desire more than Logos? Thank you LOGOS. Keep growing and changing and producing the greatest tool on earth.
Thank you Morris Proctor..
Can you shed light on how detailed the manual is? I have the Logos 5 manuals (two of them I believe) and I was pretty happy with them. For example, how detailed is it on the Parallel Gospel Reader?
I've found two places that talk about it, here and here, and neither offered examples such as different layouts options you can use in the resource. So I'm stuck experimenting, hoping I am utilizing everything in a timely manner. Does the Morris Proctor Manual state more than the two links I provided?
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I purchased Morris Proctor's "What's New in Logos 6" manual as well as pre-ordered John Fallahee's Logos 6 Training Bundle.
Both Morris and John are excellent trainers. I have learned so much from both of them.
Sure it involves investing a little time and money into their materials (except for John's free live webinars), but it's so worth it. I feel far more confident with Logos with two great trainers keeping me up-to-speed.
Nathan Parker
Visit my blog at http://focusingonthemarkministries.com
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Nathan Parker said:
I purchased Morris Proctor's "What's New in Logos 6" manual as well as pre-ordered John Fallahee's Logos 6 Training Bundle.
Both Morris and John are excellent trainers. I have learned so much from both of them.
Sure it involves investing a little time and money into their materials (except for John's free live webinars), but it's so worth it. I feel far more confident with Logos with two great trainers keeping me up-to-speed.
I just wish MP's books were available in Logos Format or even PDF (If they already are please tell me!)
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David Paul said:
Case in point: NET Bible has hundreds, maybe thousands, of links that don't do what they should.
The NET Bible is a (the only?) Bible we didn't produce the files for. It was built by another company using our tools, and thus it's been difficult to get it updated as new destinations for the links appear, etc. I don't mean to blame the other party -- the whole situation is a bit of a mess -- but I do want to explain why this one book isn't up-to-date with our tagging standards. As far as I know, we don't have access to the original files to rebuild it, and the other company doesn't (and simply can't) know all the internal knowledge about how to tag it right. (Or the custom tools we now use for that.)
This is one of the reasons we're taken all book production in-house -- there's just no other way to keep everything in sync in such a constantly changing environment.
I'll take this as a reminder to work on the problem again, and try to get it resolved. But please realize that this (and all books whose IDs start 'GS_') is one of the few exceptions to our plan for rich tagging. If there are other books that are bothering you, please email me directly at bob@faithlife.com and I'll see if we can get them higher on the maintenance list.
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Doc B said:
In my opinion, having used Logos since its third iteration, the software is now at the point where the average user will never use all the features in the software. Some specialty users will, and a few even might find it limiting in terms of total features, but for the most of us, we'll scratch the surface on everything and end up using some smaller percentage of the software for the duration.
I agree. The problem is, everybody uses a different part of the product! One person's cake is another person's icing, and yet another's unnecessary decorative flower. And it's different for the next user...
I've asked the team responsible for some of the new content and publications to spend extra effort on blog posts, videos and explanations of what's new. But it would help, too, if you can tell us specific areas where you'd like help.
Another small problem is that the skill to design/implement a special feature isn't the same skill as knowing what to do with it in Bible study. :-)
This is why Morris and John and others are so valuable in their (outside) contributions -- they're able to put the tools in the context of teaching Bible study methods. When you let the more technical of us explain things, you get manuals that list all the buttons and then restate their descriptions in longer sentences. It fills the pages, but isn't that helpful....
Tens of thousands of people use the product frequently, and (according to the stats we get) most use it by running guides and following hyperlinks through the system. This is pretty easy to do, and easy to figure out. I think where people really want help (?) is learning to do more complex searches, manage complex layouts, etc. And there we find that the needs are so exotic -- and so specific -- that answering questions may just be more efficient than trying to document things.
(We do an occasional anonymous analysis of search queries, looking for patterns that could show us what people are doing/looking-for frequently. What's amazing is how little help this is -- the queries are incredibly diverse, and usually just a word or two. It's hard to find an obvious win for documentation or UI -- usage is either very vanilla, or amazingly specific.)
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Andy Evans said:
I can't say whether it is a gender thing, but I prefer to press stuff randomly until it just works. If (or when) that doesn't work, I get at it with my screwdriver set
lol, thanks for the laugh!
Andy Evans said:Finally, I resort to my faithful claw hammer.
. . . perhaps you mean faithLIFE claw hammer?
I like Apples. Especially Honeycrisp.
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Doc B said:Alan Charles Gielczyk said:
I am squarely on Faithlifes side here.
Alan, if you think there are 'sides' to this issue, you've clearly misunderstood the nature and intent of the OP.
I appreciate this nuance, and I think it is great you are advocating for your desire to improve your Logos 6 skills. I wholeheartedly concur that the software offers a lot and any training we get not only helps us, but makes the experience more enjoyable and more productive. Doc B, I may have missed it, but have you tried either John's or Morris' training material?
I like Apples. Especially Honeycrisp.
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Nathan Parker said:
I purchased Morris Proctor's "What's New in Logos 6" manual as well as pre-ordered John Fallahee's Logos 6 Training Bundle.
Both Morris and John are excellent trainers. I have learned so much from both of them.
Sure it involves investing a little time and money into their materials (except for John's free live webinars), but it's so worth it. I feel far more confident with Logos with two great trainers keeping me up-to-speed.
I just attended John Fallahee's online webinar/training session, and I'm blown away with his teaching; I'm certain his materials would be excellent aids.
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Bob Pritchett said:
I've asked the team responsible for some of the new content and publications to spend extra effort on blog posts, videos and explanations of what's new. But it would help, too, if you can tell us specific areas where you'd like help.
First, thanks, Bob, for responding. It is always nice to know the customer has a voice, as we've always had since I've been with Logos.
Second, I really appreciate your comment I quoted. This is great news. And I think lots of us would be glad to tell you specific areas where we'd like help. Figuring out how to collect this info will be your biggest problem, probably.
I agree with your take on Mo and other trainers. I've attended Camp Logos back in the L4 days, and would go again if he ever got close enough to justify the travel costs. (Unfortunately, there ain't much near Amarillo, TX.) There will continue to be a place for this kind of training, IMO. But I think there is also a place for more extensive training videos (and other media) from Faithlife itself, whether on Youtube or some other channel. (BTW, the Quickstart videos in L6 are nice, but working in the software while watching a video is hard unless you have dual monitors, and I don't.) Short tutorials on how to do little things are helpful. Mo's Monday how-to tips are always helpful, but we need more of those. One every day brings to mind an old Kool n the Gang song from the late 70s. (My Evernote has a notebook full of clippings from those MP posts, and I refer to them often.)
As I alluded in my OP, one of your best marketing tools will be users who feel they are getting their money's worth, and good training is about the only way I know to make sure this comfort level gets to the masses.
Eating a steady diet of government cheese, and living in a van down by the river.
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Dan DeVilder said:
Doc B, I may have missed it, but have you tried either John's or Morris' training material?
Dan,
The one time Mo got within driving distance (which was 300 miles), I attended his Camp Logos I. (That was in Albuquerque around 2007 or 8.) Loved it.
I've also purchased some training online, but I can't remember if it was John or someone else. I thought the training was well worth what I paid for it.
I'll continue to purchase this type of training if it comes with good reviews, and doesn't cost more than my budget allows.
Eating a steady diet of government cheese, and living in a van down by the river.
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Logos has easily become a bit feature heavy. I do think training and manuals have there place. One of the really great thing is that Logos so neatly puts the resources most of us need to have right up front. Back when L4 came out, I was immediately impressed at how readily contextual exegesis was placed at one's fingertips.It was very close to what I had always thought was an ideal way to study.
The mind of man is the mill of God, not to grind chaff, but wheat. Thomas Manton | Study hard, for the well is deep, and our brains are shallow. Richard Baxter
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Doc B said:
(BTW, the Quickstart videos in L6 are nice, but working in the software while watching a video is hard unless you have dual monitors, and I don't.)
I have found a work around to this (if you have 2 systems or have a laptop or tablet). The L6 Quickstart Videos are located here https://www.logos.com/advanced-training . You can extract them from the page and convert them to mp4 (I was able to extract them directly in mp4) which will allow you to view them on another device (whether it has Logos or not). It would be really nice if Faithlife would provide a direct link to downloading these.
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Definitely not a gender thing. I'd love to see a manual for Logos.
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Erwin Stull, Sr. said:
The L6 Quickstart Videos are located here https://www.logos.com/advanced-training
This I did not know, and is useful information.
In the past, I would set the laptop up on the desk and run the Youtube vids while I tried out the tips and tricks.
Thanks, Erwin.
Erwin Stull, Sr. said:It would be really nice if Faithlife would provide a direct link to downloading these
Absolutely.
Eating a steady diet of government cheese, and living in a van down by the river.
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Bob Pritchett said:
I'll take this as a reminder to work on the problem again, and try to get it resolved. But please realize that this (and all books whose IDs start 'GS_') is one of the few exceptions to our plan for rich tagging. If there are other books that are bothering you, please email me directly at bob@faithlife.com and I'll see if we can get them higher on the maintenance list.
Thank you for this post, Bob. I mostly use Logos for theology books and I have to say... my recent readings have come across a horrifically large amount of missing links to resources I already own in Logos. For example, in Thomas Oden's 3 vol. Systematic Theology, which is useful mostly for its many references--hardly any of them go anywhere. I don't think I've yet found a working link in any book to Harnack's History of Dogma--and that's a pretty big deal for historical theology. For a more recent work, the Oxford Dictionary of the Christian Church does not provide working links to either J.N.D. Kelly's Early Christian Doctrines or Early Christian Creeds. I just acquired all three of those works as part of L6 Reformed Gold, and it's a little disappointing that those links are lacking.
Anyway, I don't know if you'll catch this in this thread or not--it's rather off topic--but I intend to write more about this once the Logos 6 rush and my own schedule quiet down. That Logos does not function all that well in this area at this point in time is a let-down, but I'm encouraged by your statement that you have plans to work on it.
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[Y] Continuing on this thought: I hope that Logos pushes through with some secret-sauce heuristic that periodically replenishes possible but missing links.
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Doc B said:
But I think there is also a place for more extensive training videos (and other media) from Faithlife itself, whether on Youtube or some other channel. (BTW, the Quickstart videos in L6 are nice, but working in the software while watching a video is hard unless you have dual monitors, and I don't.) Short tutorials on how to do little things are helpful. Mo's Monday how-to tips are always helpful, but we need more of those. One every day brings to mind an old Kool n the Gang song from the late 70s. (My Evernote has a notebook full of clippings from those MP posts, and I refer to them often.)
I think there are two sets of topics here: the QuickStart videos were great for those of us upgrading, but I suspect the bigger issue is that of getting up to speed for new users (and was for me). I know some products and services I've bought over the past couple of years have emails that automatically get sent out to new users over a couple of weeks introducing them to features of the software in bite-sized chunks. New users to Logos need to be introduced to things like:
- Navigating the library
- Sorting out their preferred Bible
- Displaying things like Reverse Interlinears
- Prioritising resources
- Setting up collections
- Using the Guides
- Using Notes, Highlighting and Visual Filters
- Searching
- Setting up Reading Plans
- And a whole lot of other things.
I don't think manuals are much help - a tiny proportion of users ever looked at them when I produced software, and virtually nobody phoning for support had bothered checking the manual first: I would prefer Logos to focus its people on producing/updating content and developing the software than writing manuals (and I suspect they'd rather be doing that as well). I think a regular feed of bite-sized chunks (which could include videos, although I'm not wild about them) would be the best way of getting new users up to speed. Regular instructional emails from Logos in the first few weeks as customers would also give them a feeling that Logos cared, as well as presenting Logos with some marketing opportunities to sell additional content.
Running Logos 6 Platinum and Logos Now on Surface Pro 4, 8 GB RAM, 256GB SSD, i5
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David Paul said:
I think we are at THAT point where it is time to stop investing in new search functions and start back-tracking...i.e. go back and get the LINKS!!! in older resources that should work but don't (or don't exist but should) to finally work. This has been a concern since L4 came out, and I won't say no progress has been made (some has), but many things are still sorely lacking.
Case in point: NET Bible has hundreds, maybe thousands, of links that don't do what they should. At this point in the game, that is a crime. It is probably the primary textual resource for a quick down-and-dirty summary of what's up regarding textual concerns. Hyperlinks are one of Logos's main reasons for existing--when they don't work, the program is broken.
I'd like to see it get fixed.
David,
We have extensively updated the NET Bible two years ago. Do you have a couple of examples of the linking you find lacking? This will help us greatly in determining where we made mistakes and where we can focus on improving our processes.
Thanks!
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Jannie, thank you for attending to this. If you just open the NET Notes and start scrolling, you will come across a number of issues.
Looking at note 10 for Gen. 1:2, I personally think that there should be links to the NRSV and NEB versions of the verse. There are many places where NET makes a specific reference to a particular translation of a verse, but when one hovers over the verse, the user gets a pop-up of their preferred Bible instead. Links should always follow the context of the discussion. The current hyperlinks that inform users that NRSV means New Revised Standard Version and NEB means New English Bible should also provide the verse under discussion from each translation.
In note 20 for Gen. 1:5, it would be awesome if the reference to Enuma Elish had a link to at least one pertinent example. I realize that the NET committee didn't specify a reference, but if Logos provided a reference here, it would be a perfect example of Logos's superiority over other media.
In note 23 for Gen. 1:6, there is no link indicating what (AnBib) refers to. Even if Logos doesn't have it at present, if a user wants to track down the reference, there is no clue as where to begin. Is it Anchor Bible? Something else?
In note 31 in Gen. 1:11, there is a reference to the Samaritan Pentateuch. This should have a hyperlink to the relevant verse in the SP, which I know Logos has.
In note 44 in Gen. 1:22, there is no indication what (OBT) refers to.
In note 51 in Gen. 1:26, the references to MT and Syriac could have links similar to the ones suggested in Gen. 1:2 above.
In note 61, there is no link to the WBC note that is referenced. This is the kind of missing link to which I am most referring.
In note 9 in Gen. 2:4, there is no pop-up explaining what CTJ is. There should be, and if it is available in Logos the link should go there.
In note 11 in Gen. 2:4, there are numerous resources mentioned, none of which has a link. Perhaps none are in Logos, but they should be. I am a huge advocate of Logos making a concerted effort to acquire resources that are used a references in resources already in Logos, particularly "trunk" resources such a NET. Also, as I suggested about 3 years ago, I think it would be very helpful and forward thinking if Logos created links even for resources that it doesn't have in its stable. That way, when those resources are acquired, the links will "go live" and users will get immediate utility rather than having to wait years, most likely, for a retrofit.
In note 31 in Gen. 2:9, there is no pop-up explaining what (SHR) means.
In note 32 in Gen. 2:9, there is no link to the referenced note in WBC, which can and should be linked. Also, just to reiterate previous requests, I strongly advocate that Logos acquire Vestus Testamentum and Novum Testamentum (and their supplements), both of which are cited multiple thousands of times in Logos.
In note 34 in Gen. 2:10, there is no hyperlink to Jubilees...which is frankly shocking. This should be virtually automatic.
So, that's the first two chapters of Genesis. These are the kinds of concerns I have. The links to WBC and Jubilees are major oversights, and the other things I mention would greatly enhance the utility for users. If a pop-up can save a user from having to "physically" open a referenced resource, it should be included. Even if a pop-up isn't sufficient, there should be a link to the mentioned resource so that users don't have to go through a bunch of rigmarole to open the resource.
Thanks again for your attention.
ASUS ProArt x570s Creator, AMD R9 5950x, HyperX 64gb 3600 RAM, ASUS Strix RTX 2080 ti
"The Unbelievable Work...believe it or not." Little children...Biblical prophecy is not Christianity's friend.
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David Paul said:
In note 31 in Gen. 1:11, there is a reference to the Samaritan Pentateuch. This should have a hyperlink to the relevant verse in the SP, which I know Logos has.
Really? Where?
Mac Pro (late 2013) OS 12.6.2
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Alas, maybe not. I thought I distinctly remembered it being offered as a PrePub a few years back.
ASUS ProArt x570s Creator, AMD R9 5950x, HyperX 64gb 3600 RAM, ASUS Strix RTX 2080 ti
"The Unbelievable Work...believe it or not." Little children...Biblical prophecy is not Christianity's friend.
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David, I must say you stepped into that one! Lordy.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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