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This post has 19 Replies | 2 Followers

Posts 856
Michael McLane | Forum Activity | Posted: Wed, Nov 5 2014 8:58 AM

I thought I had raised this before but could not find the post. So, here goes...

In the iPad app, when one slides up to reveal the "add to Favorites" and "Share" pop-up, when you tap the email option, nothing happens.

The Faithlife option appears for a moment, then disappears.

Twitter and Facebook appear, but I never post to either of those places. I don't use them.

Also, can we have an option to share by iMessage?

Michael

Posts 4264
LogosEmployee
Kevin Byford (Faithlife) | Forum Activity | Replied: Thu, Nov 6 2014 12:18 PM

Michael Paul:

I thought I had raised this before but could not find the post. So, here goes...

In the iPad app, when one slides up to reveal the "add to Favorites" and "Share" pop-up, when you tap the email option, nothing happens.

The Faithlife option appears for a moment, then disappears.

Twitter and Facebook appear, but I never post to either of those places. I don't use them.

Also, can we have an option to share by iMessage?

Michael

Have you configured the email app on your iPad?  If not, email and Faithlife sharing won't work.

Posts 856
Michael McLane | Forum Activity | Replied: Thu, Nov 6 2014 3:47 PM

If you mean the built-in Apple Mail app, yes.

Okay, that is odd. I decided to try it on my iPhone 5 and it worked. But, it doesn't work on my iPad Air. I will try the mini when I get home.

Michael

PS. Any thoughts on being able to use iMessages?

Posts 4264
LogosEmployee
Kevin Byford (Faithlife) | Forum Activity | Replied: Thu, Nov 6 2014 3:54 PM

Michael Paul:
PS. Any thoughts on being able to use iMessages?

I don't know of any plans to add that feature but will write up a suggestion case for the dev team.

Posts 7
David M Campbell | Forum Activity | Replied: Fri, Nov 7 2014 3:37 AM

I am having the same problem.  I have been using Logos for several years and my email is setup on my IPAD.  I just noticed this recently and can no longer use the share option to send email or post to Facebook.  Please assist.  Thanks, God bless you.

Posts 7
David M Campbell | Forum Activity | Replied: Fri, Nov 7 2014 3:39 AM

Also, works fine on my iphone

Posts 28374
Forum MVP
JT (alabama24) | Forum Activity | Replied: Fri, Nov 7 2014 4:38 AM

David M Campbell:
I just noticed this recently and can no longer use the share option to send email or post to Facebook.  Please assist.

What version of the app? How long has it been installed?

Have you tried doing a full restart of the device?

Do you have many downloaded resources? If not, trying to reinstall the app might be worth trying. 

OSX & iOS | Logs |  Install

Posts 7
David M Campbell | Forum Activity | Replied: Fri, Nov 7 2014 8:02 AM

I did a full device restart, removed and reinstalled both Logos and Faithlife apps and share function still does not work.  I have two iPads and not working on either.  Was there a recent software update?

Posts 28374
Forum MVP
JT (alabama24) | Forum Activity | Replied: Fri, Nov 7 2014 9:01 AM

David M Campbell:
I did a full device restart, removed and reinstalled both Logos and Faithlife apps and share function still does not work.

Can you provide steps and screen shots? What email provider do you have set up on you iPad?

OSX & iOS | Logs |  Install

Posts 7
David M Campbell | Forum Activity | Replied: Fri, Nov 7 2014 9:25 AM

Posts 7
David M Campbell | Forum Activity | Replied: Fri, Nov 7 2014 9:26 AM

While in Logos, swipe up to get screen menu.  Click share, then click email to get access to email to send.  This used to work fine.  It currently works on my iPhone but not my iPads.  Currently using Comcast on both iPad and iPhone

Posts 28374
Forum MVP
JT (alabama24) | Forum Activity | Replied: Fri, Nov 7 2014 10:14 AM

You show a screen shot where you can share to "email." What happens when you click that? Nothing?

Have you tried sharing to email in portrait instead of landscape?

OSX & iOS | Logs |  Install

Posts 7
David M Campbell | Forum Activity | Replied: Fri, Nov 7 2014 10:52 AM

Does not work in portrait either.  Nothing happens.  Only share to Twitter and Faithlife work.   Thank you for your help.

Posts 28374
Forum MVP
JT (alabama24) | Forum Activity | Replied: Fri, Nov 7 2014 11:07 AM

Strange. I am using a beta version, so I can't check for you, but it is working for me.

OSX & iOS | Logs |  Install

Posts 4264
LogosEmployee
Kevin Byford (Faithlife) | Forum Activity | Replied: Fri, Nov 7 2014 1:20 PM

David M Campbell:

Does not work in portrait either.  Nothing happens.  Only share to Twitter and Faithlife work.   Thank you for your help.

I was just able to reproduce this issue, I'll write up a case for the Dev team... thanks for the report.

Posts 9
Sam Hight | Forum Activity | Replied: Fri, Nov 21 2014 12:51 AM

I have the same issue and also reported it. I don't have time to skype with support to help solve it though. 

Posts 7
David M Campbell | Forum Activity | Replied: Sat, Dec 13 2014 8:19 AM

I spoke to someone at Logos tech support several weeks ago.   This appears to be an issue with the software not being updated when the latest Apple IOS update and they are working to resolve.  It does not appear to have been fixed at this point in time.

Posts 2
George M. Hillman Jr. | Forum Activity | Replied: Sun, Dec 14 2014 12:50 PM

I am having the same issue with Twitter share. Works fine on my iPhone and was working great last Sunday on my iPad, but Twitter share is no longer working on my iPad this week.

Posts 4264
LogosEmployee
Kevin Byford (Faithlife) | Forum Activity | Replied: Mon, Dec 15 2014 11:16 AM

George Hillman:

I am having the same issue with Twitter share. Works fine on my iPhone and was working great last Sunday on my iPad, but Twitter share is no longer working on my iPad this week.

This is fixed in version 4.4.1, now available at the Apple Store.

Posts 9
Sam Hight | Forum Activity | Replied: Mon, Dec 15 2014 10:14 PM

Smile

Works now for me too with the new ios update 

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