Still cannot update to 4.0a SR-3

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Dave Hooton | Forum Activity | Replied: Fri, Jan 15 2010 11:52 PM

Alan Bester:

is there anyway to download the correct logos4.msi file directly? i.e. without using the logos4setup.exe downloader as this seems to be where the problem is.

That's the frustrating part, you can't grab it from the server and the Setup program is supposed to do this anyway.

Just keep trying and send an email to Logos technical support quoting this forum thread. Sorry!

Dave
===

Windows 10 & Android 8

Posts 156
Jesús Polaino | Forum Activity | Replied: Sat, Jan 16 2010 1:29 AM

Dave Hooton:

Everybody,

What are the dates of the various files in-

\Logos4\Data\{random}\UpdateManager\Installers\

and

\Logos4\Install\

Do you have a more than 1 {random} file under \Logos4\Data\?

 

Hi Dave,

I'm having the same problem although I live in the Czech Republic... L4 tries to download 1 Gb of updates evertime I open it. After a chrash (my old hard disk died) I reinstalled L4 from a backup in an external disk (method 2 in the wiki) and I'm having these problems. And yes, I have two {random} files under \Logos4\Data\ What can I do? To download and reindex L4 takes about 24 hours in my old computer, so I'd like to ovoid it.

Thanks for your help in advance

Posts 156
Jesús Polaino | Forum Activity | Replied: Sat, Jan 16 2010 1:29 AM | Locked

Dave Hooton:

Everybody,

What are the dates of the various files in-

\Logos4\Data\{random}\UpdateManager\Installers\

and

\Logos4\Install\

Do you have a more than 1 {random} file under \Logos4\Data\?

 

Hi Dave,

I'm having the same problem although I live in the Czech Republic... L4 tries to download 1 Gb of updates evertime I open it. After a chrash (my old hard disk died) I reinstalled L4 from a backup in an external disk (method 2 in the wiki) and I'm having these problems. And yes, I have two {random} files under \Logos4\Data\ What can I do? To download and reindex L4 takes about 24 hours in my old computer, so I'd like to ovoid it.

Thanks for your help in advance

Posts 27036
Forum MVP
Dave Hooton | Forum Activity | Replied: Sat, Jan 16 2010 2:12 AM

JesusPolaino:
I'm having the same problem although I live in the Czech Republic... L4 tries to download 1 Gb of updates evertime I open it. After a chrash (my old hard disk died) I reinstalled L4 from a backup in an external disk (method 2 in the wiki) and I'm having these problems. And yes, I have two {random} files under \Logos4\Data\ What can I do? To download and reindex L4 takes about 24 hours in my old computer, so I'd like to ovoid it.

As you have several resource folders determine which has the latest set of files (Date modified in Explorer) and keep that safe eg. removable drive. Then totally uninstall L4:

  • uninstall L4 application
  • uninstall L4 prerequisites
  • delete everything in the \Logos4 folder

Use Method 3 this time at http://wiki.logos.com/Quick_Installation_onto_multiple_computers

It will be a better installation even though you have to index (it does avoid downloads).

PS. You might want to delete your second post as its a duplicate (click the More button)

Dave
===

Windows 10 & Android 8

Posts 156
Jesús Polaino | Forum Activity | Replied: Sat, Jan 16 2010 2:26 AM

Thanks Dave,

 

I wanted to avoid thr reindex process, but as a Spanish saying goes "what is impossible is not posible" Big Smile. Thanks anyway.

I tried to delete my second post but I don't know how to do it. In "Other options" there is nothing similar to delete.. Help, please!!

Thanks again

Posts 27036
Forum MVP
Dave Hooton | Forum Activity | Replied: Sat, Jan 16 2010 2:46 AM

JesusPolaino:
I tried to delete my second post but I don't know how to do it. In "Other options" there is nothing similar to delete.. Help, please!!

It should in the More button next to Reply unless the time limit has expired!

Dave
===

Windows 10 & Android 8

Posts 177
Alan | Forum Activity | Replied: Sat, Jan 16 2010 6:44 AM

Thanks Dave

All I can think of is that there may be some kind of local SA cache and becuase the names are identical it simply downloads the old version - just guessing here.

Perhaps I'll just need to wait for another update and hopefully that will download properly.

 

Pietermaritzburg, South Africa

Posts 27036
Forum MVP
Dave Hooton | Forum Activity | Replied: Tue, Feb 2 2010 5:08 PM

Have you guys resolved this issue? If so please let us know.

Thanks,

Dave
===

Windows 10 & Android 8

Posts 31
Beyers Herbst | Forum Activity | Replied: Tue, Feb 2 2010 8:59 PM

Nope, still working in 4767 here.

Cape Town, South Africa

Intel Core i7 6700K CPU @ 4 GHz, 16 GB RAM, Windows 10 Home

Posts 116
Matt | Forum Activity | Replied: Tue, Feb 2 2010 9:05 PM

I just had to comment on the picture that appears under your name:  it's absolutely fantastic!

Matt

Specs:

  • Windows 7 x64
  • Quad Xeon 2.83 GHz x2
  • 16GB RAM
  • Nvidia 285 GTX 1GB VRAM
  • Logos 4.1 Platinum, SR-3, indexed
    Posts 31
    Beyers Herbst | Forum Activity | Replied: Tue, Feb 2 2010 9:24 PM

    Smile

    Cape Town, South Africa

    Intel Core i7 6700K CPU @ 4 GHz, 16 GB RAM, Windows 10 Home

    Posts 27036
    Forum MVP
    Dave Hooton | Forum Activity | Replied: Wed, Feb 3 2010 1:59 AM

    I don't think we tried all of these files, so try:-

    Enable  hidden files and folders in Explorer's "Folder Options".

    Go to \Logos4\Data\{random}\UpdateManager\Installers\ and delete all sub-folders and files.

    Go to \Logos4\Data\{random}\UpdateManager\  and delete Updates.db

    Go to \Logos4\Data\{random}\DownloadManager\ and delete DownloadManager.db.

    Go to \Logos4\Install\Installers\ and rename Logos4.msi.

    Then install the L4 update from the web link.

    Dave
    ===

    Windows 10 & Android 8

    Posts 31
    Beyers Herbst | Forum Activity | Replied: Wed, Feb 3 2010 2:26 AM

    WOOT!! It worked! Thanks Dave, you're a genius!! Yes

    Cape Town, South Africa

    Intel Core i7 6700K CPU @ 4 GHz, 16 GB RAM, Windows 10 Home

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