Update Error

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Posts 116
Andrew Perez | Forum Activity | Posted: Wed, Dec 3 2014 9:37 AM

I am currently running L6 (6.0.1.1317). I have been trying to update to 6.0a Sr-1. The program tells me that the update is ready to be installed. But when I click to install, the error message I get is,

"Update error:

An update error occurred while installing the update.

Please try again latter." 

I tried several times, but it does not want to install. Any suggestions.

God Bless You!

Posts 11139
Forum MVP
NB.Mick | Forum Activity | Replied: Wed, Dec 3 2014 10:03 AM

Andrew Perez:
I am currently running L6 (6.0.1.1317). I have been trying to update to 6.0a Sr-1.

Actually it seems that you're running the SR-1 - that's what my L6 says after the upgrade:

Logos Bible Software 6.0a SR-1
6.0.1.1317 (32 bit)

Running Logos 9 latest (beta) version on Win 10

Posts 116
Andrew Perez | Forum Activity | Replied: Wed, Dec 3 2014 11:13 AM

I'm sorry. The current version I have is 6.0a (6.0.1.0032).

Posts 26029
Forum MVP
Dave Hooton | Forum Activity | Replied: Wed, Dec 3 2014 1:53 PM

Andrew Perez:

An update error occurred while installing the update.

Please try again latter." 

Try restarting the computer.

Dave
===

Windows 10 & Android 8

Posts 116
Andrew Perez | Forum Activity | Replied: Wed, Dec 3 2014 4:08 PM

I restarted the computer several times. I also reset the P-ram  on my Mac. I still get the same error message. 

Posts 116
Andrew Perez | Forum Activity | Replied: Thu, Dec 4 2014 1:36 PM

It finally installed.

Posts 26029
Forum MVP
Dave Hooton | Forum Activity | Replied: Thu, Dec 4 2014 3:29 PM

Andrew Perez:

It finally installed.

"much later"Big Smile

Dave
===

Windows 10 & Android 8

Posts 14
Michael Dunlop | Forum Activity | Replied: Thu, Dec 4 2014 7:13 PM

I'm having the same problem. I try it every couple of days with no avail. What's the deal?

Posts 26029
Forum MVP
Dave Hooton | Forum Activity | Replied: Thu, Dec 4 2014 10:27 PM

Try typing set update channel to stable in the Command box.

Otherwise upload your log files folder if on Windows.

If Mac have you received a download?

Dave
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Windows 10 & Android 8

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