Bug: Menu window not wide enough

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This post has 15 Replies | 3 Followers

Posts 8
Église Connexion | Forum Activity | Posted: Mon, Dec 15 2014 9:44 PM

Sorry to post this here, but I can't find a solution anywhere. Trying to create a passage list of highlighted verses, but the menu options cut off just at the edge of the word "clear" (the "add" button should be to the right of this). (See screen cap below). I can't expand this or open it as a floating window. Any help would be appreciated! Thanks.

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Forum MVP
JT (alabama24) | Forum Activity | Replied: Mon, Dec 15 2014 10:12 PM

What version of Logos? What OS?

macOS, iOS & iPadOS | Logs |  Install

Posts 19231
Rosie Perera | Forum Activity | Replied: Mon, Dec 15 2014 11:16 PM

I'm guessing it must be Mac, because I can't reproduce this on Windows (6.0b Beta 3), and the checkboxes don't have blue backgrounds for me:

Posts 8
Église Connexion | Forum Activity | Replied: Tue, Dec 16 2014 12:14 AM

That's right, it's Mac—Logos 6.

Posts 19231
Rosie Perera | Forum Activity | Replied: Tue, Dec 16 2014 1:03 AM

Definitely sounds like a bug. Will be interesting to see if everyone on the Mac has this issue or if it's configuration specific.

In any event, as a workaround, are you able to use the keyboard to tab over to the (invisible) Add button and press Enter to click it? At least I can do that on Windows, but I'm not sure if Mac always provides a keyboard way of doing everything. And it might be kind of hard to do it even if Mac allows you to navigate through the UI by the keyboard, because you won't be able to see if the focus is on the Add button. (I'm not sure how Mac shows focus, but Windows shows it with a dotted line around the control; and of course you won't be able to see whether the Add button is selected.)

Here's what it looks like for me when Add is selected (see the dotted marquis around the button):

For me it took 4 presses of Tab from the time I clicked "highlighter style" until Add had the focus. Or if I click in the Find box, then it's two presses of Shift+Tab to get the focus to the Add button.

I know this is an ugly kludge for now, but if it's preventing you from getting needed work done...

Posts 8
Église Connexion | Forum Activity | Replied: Tue, Dec 16 2014 2:03 AM

Great idea—unfortunately the tab button only puts the cursor in spaces where you can add text. So no luck. Thanks for the help—any idea whom I can contact to find out how to submit a bug? (I'm new to Logos.) 

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Forum MVP
Graham Criddle | Forum Activity | Replied: Tue, Dec 16 2014 2:09 AM

Jason Procopio:
Thanks for the help—any idea whom I can contact to find out how to submit a bug? (I'm new to Logos.) 

Can you edit the subject line of the thread to start with the word "Bug:"? That way someone from Faithlife is more likely to see it.

To try this click "More" and then "Edit" 

(This just works for a few hours after entering the post so might not be available to you)

Posts 8
Église Connexion | Forum Activity | Replied: Tue, Dec 16 2014 2:36 AM
There must be something I'm missing—I thought the thread's subject line was written exactly that way...
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Forum MVP
Graham Criddle | Forum Activity | Replied: Tue, Dec 16 2014 2:45 AM

Jason Procopio:
There must be something I'm missing—I thought the thread's subject line was written exactly that way...

Sorry you are absolutely right, my mistake.

Hopefully someone from the Faithlife team will see it and comment.

Posts 19231
Rosie Perera | Forum Activity | Replied: Tue, Dec 16 2014 2:47 AM

Jason Procopio:
any idea whom I can contact to find out how to submit a bug?

Posting to the forums is generally an effective way to submit bug reports, because a number of Logos employees peruse several of the forums. Not all of them, though. So your best shot at having it get seen is this forum (Logos 6) or (if you're ever a beta tester) the Logos Desktop Beta forum.

You can also use email to report problems. There are various email addresses to use depending on what sort of problem it is. See here for more info on how to report a problem: https://www.logos.com/support/reportaproblem 

Posts 8
Église Connexion | Forum Activity | Replied: Tue, Dec 16 2014 2:57 AM

Thanks a lot everyone. 

Posts 1471
Angela Murashov | Forum Activity | Replied: Wed, Dec 17 2014 2:45 PM

Thank you for reporting this. I can reproduce only on Mac and will create a case for Development to investigate.Smile

Posts 2
Josh Marquez | Forum Activity | Replied: Thu, Dec 18 2014 10:04 PM

Hi Did you happen to find a solution ? i can't make it work tried different keyboard commands but nothing ...Thank you in advance! 

Posts 8
Église Connexion | Forum Activity | Replied: Fri, Dec 19 2014 12:29 AM

Not yet—perhaps in a future update...?

Posts 1471
Angela Murashov | Forum Activity | Replied: Fri, Dec 19 2014 7:37 AM

Jason Procopio:
perhaps in a future update...?

We will reply to this thread once this issue is fixed. Smile

Posts 1471
Angela Murashov | Forum Activity | Replied: Wed, Jan 14 2015 2:15 PM

Angela Murashov:

Jason Procopio:
perhaps in a future update...?

We will reply to this thread once this issue is fixed. Smile

This should be fixed in 6.0b.

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