BUG: Can't rename new Favorites folder in Mac

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Posts 58
Kathy Brasby | Forum Activity | Posted: Mon, Jan 26 2015 3:09 PM

I'm using Logos 6 on a Mac with Yosemite.

When I add a new folder in Favorites, I want to rename the folder to reflect the contents. Sometimes I can do this and sometimes I can't. I have tried a right-click on "New Folder" to select Rename but I can't type a new name. The name "New Folder" just disappears from the screen and when I click elsewhere, the name is still "New Folder." If I double-click on "new Folder", the same thing happens and I'm unable to change the name.

I have been able to rename folders occasionally but it's always after a fresh re-opening of Logos.

Thanks for any help.

Kathy

Posts 58
Kathy Brasby | Forum Activity | Replied: Thu, Feb 12 2015 6:17 AM

This problem hasn't been fixed, making it very difficult to use Favorites for any new projects. I've emailed tech service and gotten no replies. I don't have time this week to sit on the phone with tech support so are there any other suggestions? I'd really like to be able to use Favorites. Thanks for any help!

Kathy

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Mike Binks | Forum Activity | Replied: Thu, Feb 12 2015 6:56 AM

Kathy Brasby:

This problem hasn't been fixed, making it very difficult to use Favorites for any new projects. I've emailed tech service and gotten no replies. I don't have time this week to sit on the phone with tech support so are there any other suggestions? I'd really like to be able to use Favorites. Thanks for any help!

Kathy

Hi Kathy

Using both 6.1b6 and 6.0b SR-3 I can rename Favourites folders by either double clicking on the name or by holding down the 'Alt' key and single clicking.

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JT (alabama24) | Forum Activity | Replied: Thu, Feb 12 2015 7:37 AM

I think this might be a regression.

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Posts 58
Kathy Brasby | Forum Activity | Replied: Thu, Feb 12 2015 8:25 AM

Mike Binks:
Using both 6.1b6 and 6.0b SR-3 I can rename Favourites folders by either double clicking on the name or by holding down the 'Alt' key and single clicking.

Mike, thank you. Unfortunately, that technique didn't work for me. I have 6.0b SR-3, too, so I'm not sure why it didn't work.

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Mike Binks | Forum Activity | Replied: Thu, Feb 12 2015 8:32 AM

“Curiouser and curiouser!” Cried Mike (he was so much surprised, that for the moment he quite forgot how to speak good English).”

Lets 'see' what the developers have to say.

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JT (alabama24) | Forum Activity | Replied: Thu, Feb 12 2015 8:41 AM

Mike Binks:
“Curiouser and curiouser!” Cried Mike

Don't you remember this problem in L4/L5? I know that it was fixed and I can not reproduce the issue currently. Tongue Tied

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Posts 58
Kathy Brasby | Forum Activity | Replied: Mon, Feb 16 2015 6:45 AM

OK, this morning I tried the double-click option (actually, it was a triple-click with the first click, I assume, just telling my Mac where to put its attention) and I was able to rename folders. So I wanted to report that this is working now. Thanks for your kind input.

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JT (alabama24) | Forum Activity | Replied: Mon, Feb 16 2015 7:52 AM

Kathy Brasby:
I wanted to report that this is working now

If you have difficulties with it in the future, please let us know. There was a long standing bug on mac, difficult to reproduce, which caused similar symptoms, but was fixed. If there is a relapse, it would be good to know.

OSX & iOS | Logs |  Install

Posts 61
Tony Garland | Forum Activity | Replied: Sat, May 7 2016 2:14 PM

I'm encountering this problem too, using "Logos Bible Software 6.11 SR-1 6.11.0.0034"

Right-click and selecting "rename" causes the existing name to disappear, but typing leaves the name blank. After pressing <return>, the "New Folder" name is retained unchanged.

So far, I haven't been able to get it to work trying double or triple-clicking either.

Posts 61
Tony Garland | Forum Activity | Replied: Sat, May 7 2016 2:18 PM

I saw that an update had downloaded and was pending installation by restarting. So I did that, upgrading to "Logos Bible Software 6.11 SR-2 6.11.0.0041"

After that, I was able to rename by right-clicking and selecting the appropriate menu entry.  Not sure if it was fixed by restarting or by the upgrade--but it seems to be working for the moment.

Posts 18
Joshua Briscoe | Forum Activity | Replied: Wed, Nov 15 2017 2:40 AM

I have this issue in Logos 7.1. Any thoughts?

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Wed, Nov 15 2017 6:21 AM

Joshua Briscoe:

I have this issue in Logos 7.1. Any thoughts?

Does restarting computer allow folders in Favorites to be renamed ?

If not, humanly would like to look at Logos.log file after an attempt to rename fails. Faithlife support provides "Logos Logging Utility" for Mac => https://www.logos.com/support/mac/report-problem

Curious about Logos 7 version ? and operating system version ?

Current stable Logos 7 release is 7.10.0.0019

Apologies since unable to replicate rename not working using 7.11 Beta 4 (7.11.0.0018)

Keep Smiling Smile

Posts 61
Tony Garland | Forum Activity | Replied: Thu, Jan 11 2018 11:06 AM

I've encountered this problem again on macOS High Sierra 10.13.2 using Logos 7.12.0.027

After restarting, the problem fixed itself and I was able to rename favorites folders again.

Sorry I didn't think to try and run the logging utility while the problem was in-progress. I'll try to remember to try and capture a log next time.

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Dave Hooton | Forum Activity | Replied: Thu, Jan 11 2018 3:57 PM

Tony Garland:
I'll try to remember to try and capture a log next time.

and report in the Logos 7 forum (with a reference to this thread).

Dave
===

Windows 10 & Android 8

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