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  • Re: Quality matters!

    [quote user="toughski"]Even a very simple paragraph below somehow links to Psalms instead of Genesis![/quote] That's a Vyrso book. By design, it doesn't have the level of accuracy that Logos books have. It's been autotagged, and will have a higher level of errors. You probably also got it for free. I did. Personally, despite this bad link, I think you...
    Posted to Logos 6 by Mark Barnes on Today
  • Re: Zondervan Video Lectures Not Downloading

    [quote user="Kyle G. Anderson"] This was an error on our part. The Hebrew lectures are finished but we didn't actually publish it. Without publishing it, there is nothing for you, the user, to download. However, we're in the process of publishing it right now. I apologize for the inconvenience. [/quote] It is not like the ship date just snuck up on...
    Posted to General by Super.Tramp on Yesterday
  • Re: Quality matters!

    [quote user="toughski"] I've stopped submitting typo reports to FaithLife for wrong links that they introduced to manuscripts with their auto-linking algorithm. The reason was the sheer number of such wrong links. I was spending too much of my time "value-adding" Logos, instead of studying the Scriptures. Even a very simple paragraph below somehow links...
    Posted to Logos 6 by MJ. Smith on Yesterday
  • Re: Zondervan Video Lectures Not Downloading

    This was an error on our part. The Hebrew lectures are finished but we didn't actually publish it. Without publishing it, there is nothing for you, the user, to download. However, we're in the process of publishing it right now. I apologize for the inconvenience.
    Posted to General by Kyle G. Anderson on Yesterday
  • Re: BUG: Searching for the "seventh angel" (acting as an agent) in Revelation finds all the others

    Thank you both for pointing this error out. We have added differentiation between the angels, which went was deployed earlier this year. However, we clearly missed a reference. I have fixed it in our database so that it will appear the next time that we ship updates to our people/entities data
    Posted to Logos 6 by Elizabeth Licata on Yesterday
  • Re: Missing Hyperlink.

    [quote user="Everett Headley"] Those that I find in just reading I tend to ignore. I can't post all of them, it would take too long. [/quote] Thank heavens for the report typo which is faster. I'm not sure a QA team would resolve the matter as I tend to categorize the errors as follows: resources originally correctly but requiring additional tagging...
    Posted to General by MJ. Smith on Yesterday
  • Re: Quality matters!

    [quote user="toughski"] Even a very simple paragraph below somehow links to Psalms instead of Genesis! logosres:9781433614767;art=r8;off=27847;ctx=rstanding_of_texts._~For_example,_we_now_ [/quote] This is a Vyrso eBook. I think Logos has made it quite clear that they do NO manual tagging of these resources, everything is automated. They are just "Kindle...
    Posted to Logos 6 by Keith Larson on Yesterday
  • @Kyle - tagging issue exposed/exacerbated by Concordance reference feature

    https://community.logos.com/forums/p/105529/730455.aspx#730455 We are discussing Psalters. Those identified as Bibles are behaving correctly including the metrical psalter by Keble. There is a systematic problem with the other metrical psalters although the precise errors vary. I am using the metrical psalter of Isaac Watts as the example of the problem...
    Posted to Logos Desktop Beta by MJ. Smith on Wed, May 27 2015
  • Re: Laptop & Desktop

    [quote user="alabama24"]you should provide logs. See his post or my signature line.[/quote] Also post logs from Event Viewer In addition to Application look in System for Disk errors (under Source ).
    Posted to Logos 6 by Dave Hooton on Wed, May 27 2015
  • Videos Freezing in On Air Mode only.

    I have been experiencing this issue for over 3 months now and have been testing and tweaking everything that I can find to tweak to attempt to prevent it. Here is what I know for sure. The video playback almost always starts fine on both regular videos and Motion Backgrounds for about the first 10 minutes without fault. After about 10 minutes I notice...
    Posted to Proclaim: Church Presentation Software by Daniel Smith on Wed, May 27 2015
  • Re: Error or Bug Resources are ready to be added

    Logos recently moved to a system where resources can be downloaded and indexed without a restart... but there are some situations where a restart is still necessary. Have you tried restarting?
    Posted to General by alabama24 on Wed, May 27 2015
  • Error or Bug Resources are ready to be added

    I have the blue number 1 in the top right side. It shows resources are ready to be added to your library, and sync says that everything is update.. so which is it am i up to date or does something still need to be downloaded? I have this on both my old PC, and the new MacBook Pro.
    Posted to General by Lee on Wed, May 27 2015
  • Re: CRASH: Error extracting update (critical)

    The zip folder gives an error message. However, try installing from this link .
    Posted to Logos 6 by Dave Hooton on Wed, May 27 2015
  • CRASH: Error extracting update (critical)

    Logos 6 on Mac OS X 10.10. When I launch Logos, screen says an update is ready to be installed. I click where indicated and I get an error message saying, "An error occurred while extracting the archive. Please try again later." I've "tried again later" many times now, with the same results. Attached is a diagnostic log which was captured at the pertinent...
    Posted to Logos 6 by Chas on Tue, May 26 2015
  • Re: song select

    Are you seeing an error message when searching? If you could try searching, then post your log file that will help me diagnose further.
  • BUG: "Search this resource" in BHS SESB 2 ?

    Reading Joel 2:12 in BHS SESB 2.0 I'm interested in "נְאֻם־יְהוָ֔ה". When doing a search with the "this resource" option I get 38 results - WITHOUT Joel 2:12 !! Doing the same search in the BHW 4.18 I get 267 results - WITH Joel 2:12. Is this a bug or a tagging error? Any help? (same behavior with the newer BHSSESB.lbxlls and the older BHSSESB2.lbxlls...
    Posted to Logos 6 by L.A. on Tue, May 26 2015
  • Re: Crash on start

    Event Viewer gives this error: Error 5/26/2015 12:15:00 PM Application Error 1000 (100) Here's the latest crash logs: 7127.Logos Log Files (2).zip
    Posted to Logos 6 by Don Strong on Tue, May 26 2015
  • Re: @ Kyle resource type errors

    [quote user="Reuben Helmuth"] [quote user="Kyle G. Anderson"]The less I say about those resources, the better. I'd probably only make it more confusing. That being said, we're able to update the metadata if need be as I'll be doing with these.[/quote] Thanks for your response and help Kyle! I appreciate your help on this. I have some questions that...
    Posted to Logos 6 by Kyle G. Anderson on Tue, May 26 2015
  • Re: @ Kyle resource type errors

    [quote user="Kyle G. Anderson"]The less I say about those resources, the better. I'd probably only make it more confusing. That being said, we're able to update the metadata if need be as I'll be doing with these.[/quote] Thanks for your response and help Kyle! I appreciate your help on this. I have some questions that are related (in part) to these...
    Posted to Logos 6 by Reuben Helmuth on Tue, May 26 2015
  • Re: @ Kyle resource type errors

    [quote user="Reuben Helmuth"] [quote user="MJ. Smith"]I'm a little concerned by his avatar, however. At that age the number of hours he is allowed to work is very limited - and he has so much to do [/quote] LOL! Love it! Maybe he could relocate to South Dakota (my home state) where most people, including law enforcement, are still more old fashioned...
    Posted to Logos 6 by Kyle G. Anderson on Tue, May 26 2015
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