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7128.Logos Log Files 1182016.zip
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Sorry - Not sure where your signature line is...
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I am in the same boat here...I have a fast machine i7 16 GB Ram - Windows 10 - I am starting to dread accessing Logos 6 due to the sluggishness of the program. Load times are between 3 to 5 minutes just to load the program while program functionality can be between 7 and 10 minutes before Logos 6 starts to work - but even at that there are significant
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Spencer and Scott, does this sound like it is a do-able solution? Also, if the answer is "yes" what type of development timeline would you foresee?
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Mark, how does this help with the slide rendering issues though? The issue I had been having with Proclaim was that the content that was created for slides wasn't even able to be downloaded, let alone controlled via remote.
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Scott, I want you to know that I just received an e-mail from your customer service team. They have issued the refund in full. Thanks, Jim
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Scott, Not being sarcastic...I am grateful for your help. Thank You, Jim ps. Proclaim has such great potential...I'm truly sorry this didn't work out. Please let me know when iPad control from the pulpit is more stable...this was the selling featuring I was looking forward to the most.
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Scott, Please communicate this back to your tech/sales team, as I just called in asking for a refund and was told, that all I could get was a subscription cancellation and no billing moving forward. This is unacceptable as we have spent countless hours trying to debug Proclaim for you guys. In addition we were told numerous times that the issues were
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Dan, your not alone...there are other posts out there - see the one called "Proclaim Not Loading To iPad" - they had supposedly fixed this for this past weekend, but it got even buggier on us...see my latest post above...
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Scott, slides were slow to load and sync. Proclaim remote was "sketchy" as I not only lost control, but the slides advanced several times throughout my sermon on their own. Scott, I no longer have confidence in the Proclaim Software. My focus needs to be on preaching the Word of God, not watching the screen every thirty seconds to see what has changed
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Scott, thank you so much for the update...I truly appreciate the candidness and am looking forward to a successful presentation experience...Thanks, Jim
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Not sure if you guys were checking in other posts, but we are not alone in our struggles...Scott posted on another thread that they are having troubles with the "slide rendering service" - Not sure if this means Server issues or Software issues...has anyone heard if this has been taken care of for this Sunday?
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Scott, where does this issue stand? Is it going to be fixed for this coming Sunday? Also, is there communication happening internally as the post that I have been writing too Spencer is checking for "server" issues with traffic...Thanks, Jim
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Yep! Recognize these screen shots...the dreaded "oh great - plan B time"
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Spencer, the slide error I think you are looking for is the same one I presented a couple of weeks ago on this issue..."failed to render"
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a quick add on to my post...the trial runs that I do as a test during the mid week, always perform well. This makes me wonder if Proclaim servers are overwhelmed on service days...My IPad does the exact same thing, never fully loads on a Sunday morning, Ive also tried off my IPhone using my data plan at Proclaims suggestion...same thing...presentation
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On a side note, trial runs always seem to run well On my end as well..I cant help but wonder if Proclaim servers are overused on actual service dates and times....Ie. Sunday mornings...
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Rafael, I have had similar situations...and have sent them to Spencer and the Proclaim group...they have yet to get back to me on their findings. I finally decided to abandon Proclaim this weekend for my sermon slides. Honestly, it was nice not being distracted wondering if my presentation was going to work as I approached the pulpit. Overall, from
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Internet connection was good. Error message several times something like "render failed" - restarted the app several times, even went to iPhone to control...same error
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Josh, good feedback and great work-a-round...thank you...I'll give it a shot!