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  • Re: When will the notes tool be available on the web app?

    The notes tool is still in active development for both the web app and desktop, according to their web apps forum : "Notes is undergoing a remodel. Currently, web notes do not sync with the desktop or mobile version of Logos Bible Software. The new note feature is our top priority, we hope to deliver full functionality (including syncing) as soon as
    Posted to Mobile Reader Apps by BillW on Tue, Jul 10 2018
  • Re: Split screens are not correctly linked to each other (android)

    Yes I understand the forums aren't a primary means of support (except for beta), however I was emailing tech support at the same time. BTW: None of my emails were answered (apart from the automated replies stating they'd respond within 48 hours). It's just frustrating to have no response at all for weeks! I think you're right JT, calling them is probably
    Posted to Mobile Reader Apps by BillW on Tue, Jul 10 2018
  • Re: Split screens are not correctly linked to each other (android)

    [quote user="Roy Dammarell"] Thanks for the reports. This is in the queue. [/quote] Wow, that took a really long time - by any standard that's really horrible customer support! But ok, I'm glad you've acknowledged the issue, thanks.
    Posted to Mobile Reader Apps by BillW on Tue, Jul 10 2018
  • Re: Reading plan & search links open new tab

    [quote user="Roy Dammarell"] Thank you for the report and for the repro instructions. I expect this to be fixed in the next stable release. [/quote] Today I updated Logos to v6.5.2 Beta and it appears this issue has been resolved! Thanks very much Faithlife!
    Posted to Mobile Reader Apps by BillW on Mon, Jul 9 2018
  • Re: Split screens are not correctly linked to each other (android)

    Ok, now it's been 3 weeks and I've yet to hear anything from Faithlife after posting here and sending an email. I realize this isn't the most urgent problem you have, but it would be nice to have someone from Faithlife acknowledge the problem and work on it! Today I followed up with yet another email and will also call them.
    Posted to Mobile Reader Apps by BillW on Mon, Jul 9 2018
  • Re: Split screens are not correctly linked to each other (android)

    [quote user="Dave Hooton"] [quote user="BillW"] Do you have a link to a thread where this was reported?[/quote] https://community.logos.com/forums/t/156670.aspx [/quote] Thanks Dave, Wow so this has been an issue since last December and no one from Faithlife has ever responded! Would someone from Faithlife please respond to this problem? I realize it
    Posted to Mobile Reader Apps by BillW on Wed, Jun 27 2018
  • Re: Reading plan & search links open new tab

    [quote user="JT (alabama24)"] [quote user="doc"]Bill take a look below Roy’s picture on his post, there is a Faithlife Logo which indicates he is a Faithlife employee.[/quote]' It wasn't there to begin with, and then there was an MVP logo! [/quote] JT's right, it was an MVP Logo before. Roy, thanks for updating your profile... but much more importantly
    Posted to Mobile Reader Apps by BillW on Wed, Jun 27 2018
  • Re: Split screens are not correctly linked to each other (android)

    Since it's been over a week and no one from Faithlife has responded, I followed up with an email to tech support today...
    Posted to Mobile Reader Apps by BillW on Tue, Jun 26 2018
  • Re: Reading plan & search links open new tab

    [quote user="Stephen Harper"] I reported this behaviour on 13 June when using 6.4.1 on Samsung galaxy Tab S3 . At that time seemed to be only KJV but is now worse (6.5.1)and affecting ESV (and maybe other versions too). It's very frustrating as I use the app for preaching and I'm disappointed Faithlife haven't sorted out what must be a simple issue
    Posted to Mobile Reader Apps by BillW on Tue, Jun 26 2018
  • Re: Reading plan & search links open new tab

    [quote user="Roy Dammarell"] Thank you for the report and for the repro instructions. I expect this to be fixed in the next stable release. [/quote] Thanks Roy. From your response I'm assuming that you're Logos support (or development)? Sorry, but I don't see anything in your profile to indicate you're an employee, shouldn't all of you be clearly identified
    Posted to Mobile Reader Apps by BillW on Tue, Jun 26 2018
  • Re: Reading plan & search links open new tab

    Just to update, It's now been a full week since I initially reported this problem and I've still not heard back from Tech Support after customer service requested I send a problem report from the app last Tuesday. I'm sorry, but this is really poor tech support! Would someone from Logos tech support PLEASE respond? (I've also sent an email to tech support
    Posted to Mobile Reader Apps by BillW on Mon, Jun 25 2018
  • Re: Split screens are not correctly linked to each other (android)

    [quote user="Dave Hooton"] It's been a problem since the new Tab design was released. Scrolling is also unpredictable with Scroll View. The issue has been reported previously! [/quote] Thanks Dave, I didn't see another thread about this so wanted to post it to make sure FL knows about this. Do you have a link to a thread where this was reported?
    Posted to Mobile Reader Apps by BillW on Mon, Jun 25 2018
  • Re: Split screens are not correctly linked to each other (android)

    Today I tested this issue with Scroll View OFF and the app works perfectly! With Scroll View OFF the app has a fixed range of verses being displayed and (most importantly) it actually knows what is being displayed! Whereas with SCROLL VIEW ON, the range it thinks is being displayed often doesn't even include ANY of the verses actually being displayed
    Posted to Mobile Reader Apps by BillW on Fri, Jun 22 2018
  • Re: Reading plan & search links open new tab

    Thanks VERY MUCH Graham, I was thinking this may be unique to my install somehow... will update when I hear back from tech support.
    Posted to Mobile Reader Apps by BillW on Wed, Jun 20 2018
  • Re: Reading plan & search links open new tab

    Tech Support is working on this issue for me, fyi.
    Posted to Mobile Reader Apps by BillW on Tue, Jun 19 2018
  • Split screens are not correctly linked to each other (android)

    The new tab interface design is great! I always have several tabs opened and find it really enhances the use and functionality of the mobile app. However, there is a problem with the link feature when used on a split tab... I use a split tab for my primary bible reading, with a bible in the top & commentary in the bottom. Both halves of this tab
    Posted to Mobile Reader Apps by BillW on Mon, Jun 18 2018
  • Re: Reading plan & search links open new tab

    Thanks so much for checking Graham, I really appreciate it! That's pretty interesting you don't have the same result, it's a consistent problem on both my devices. What android version is your J3 running? For me the first time I click a link from my reading plan (or search), it always creates a new tab, but if I close my original tab it does use the
    Posted to Mobile Reader Apps by BillW on Mon, Jun 18 2018
  • Re: Reading plan & search links open new tab

    [quote user="Graham Criddle"] I'm not seeing this on my iPad. Which version of the app are you using and on which platform? [/quote] Thanks Graham, I should have included that info... the problem is with the Android version, on both my devices: - Asus ZenPad 8 tablet, Android 7.0 - Logos Bible version 6.5.1 (build 605011191) - Samsung Galaxy S7 Sky
    Posted to Mobile Reader Apps by BillW on Mon, Jun 18 2018
  • Reading plan & search links open new tab

    When I click a link in a search tab or my reading plan, the moble reader app opens a new tab rather than using an existing tab where the resource is already open. Even if I begin using this new tab for this resource, my primary bible, (closing the original one) at some point later when I click on either search or my reading plan the app will add yet
    Posted to Mobile Reader Apps by BillW on Mon, Jun 18 2018
  • Re: Can't scroll text in notes

    Appreciate the confirmation. Also, I see the new update fixed this issue, thanks!
    Posted to Mobile Reader Apps (Beta) by BillW on Tue, May 2 2017
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