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  • Re: NEW WEBSITE PROBLEM - PREPUBS

    [quote user="PetahChristian"] [quote user="Vincent Chia"]Is there a predicted time line for the pre-ordered and owned collections to appear on the pre-ordered resource page?[/quote] I noticed that pre-ordered and owned collections now appear in the "This title is included in..." section. Thanks, FL! Is everything working out ok now, Vincent? [/quote
    Posted to General by Vincent Chia on Yesterday
  • Re: NEW WEBSITE PROBLEM - PREPUBS

    https://classic.logos.com/ no longer has many of the previous web pages. No pre-orders or resource page... Not that I can see.
    Posted to General by Vincent Chia on Sun, Jul 14 2019
  • Re: NEW WEBSITE PROBLEM - PREPUBS

    [quote user="Celeste Fiorillo"] [quote user="Vincent Chia"] Bump for Celeste. [/quote] Thanks for the feedback. We're working on exposing both pre-ordered and owned collections. We might not be able to put them in a specific order just yet, but we'll get them exposed again shortly. [/quote] Hello and greetings again :) Dear Celeste, Is there a predicted
    Posted to General by Vincent Chia on Sat, Jul 13 2019
  • Re: NEW WEBSITE PROBLEM - PREPUBS

    [quote user="Celeste Fiorillo"] [quote user="Vincent Chia"] Bump for Celeste. [/quote] Thanks for the feedback. We're working on exposing both pre-ordered and owned collections. We might not be able to put them in a specific order just yet, but we'll get them exposed again shortly. [/quote] Thank you very much Celeste :)
    Posted to General by Vincent Chia on Mon, Jul 1 2019
  • Re: NEW WEBSITE PROBLEM - PREPUBS

    Bump for Celeste.
    Posted to General by Vincent Chia on Mon, Jul 1 2019
  • Re: NEW WEBSITE PROBLEM - PREPUBS

    [quote user="Celeste Fiorillo"] Petah and Vincent, Thank you both for your input on this thread, and I apologize for the confusion it's caused. We had intended it to be a helpful change to hide things that were already owned/ordered, but it makes sense that there are situations where that is not actually helpful - sorry that we made the wrong choice
    Posted to General by Vincent Chia on Fri, Jun 28 2019
  • Re: Updated Logos.com Website!

    [quote user="JT"] Is there any way to permanently keep the 'classic' look style etc., perhaps an profile option somewhere?? The new one might be 'enhanced for user experience' especially for mobile etc, but it is horribly inefficient for general use. [/quote] Yes. Please give us the option for the classic website. The new website is very inefficient
    Posted to General by Vincent Chia on Fri, Jun 28 2019
  • Re: NEW WEBSITE PROBLEM - PREPUBS

    [quote user="PetahChristian"] [quote user="Vincent Chia"] Dear Celeste, I just discovered that I can see the bundle if I sign out of my account! Is there a bug in my account??? [/quote] No. For some reason, FL chose to no longer include bundles which we own. So if you owned all the bundles that a pre-pub was also included in, that section would be blank
    Posted to General by Vincent Chia on Thu, Jun 27 2019
  • Re: NEW WEBSITE PROBLEM - PREPUBS

    [quote user="Celeste Fiorillo"] We just made the change this afternoon, so I wonder if you got caught in an 'in between' state. It also takes a few moments for those sections to load (and takes longer when you're logged in because it's checking what you already own). Can you try again, being logged in, and give it a few extra moments to load? Let me
    Posted to General by Vincent Chia on Thu, Jun 27 2019
  • Re: NEW WEBSITE PROBLEM - PREPUBS

    [quote user="Tom Reynolds"] It is below the sample pages for me. Perhaps you have an adblocker, NoScript, Ghostery or some similar program blocking it from loading.... There is another section called "customers also bought" which you seem to be missing as well. [/quote] It cannot be. Otherwise how do you explain the different results before and after
    Posted to General by Vincent Chia on Thu, Jun 27 2019
  • Re: NEW WEBSITE PROBLEM - PREPUBS

    For example: https://www.logos.com/product/176901/a-theology-of-james-peter-and-jude-living-in-the-light-of-the-coming-king This is how it looks sign-in: This is how it looks AFTER I SIGNED OUT OF MY ACCOUNT:
    Posted to General by Vincent Chia on Thu, Jun 27 2019
  • Re: NEW WEBSITE PROBLEM - PREPUBS

    Dear Celeste, I just discovered that I can see the bundle if I sign out of my account! Is there a bug in my account???
    Posted to General by Vincent Chia on Thu, Jun 27 2019
  • Re: NEW WEBSITE PROBLEM - PREPUBS

    Dear Celeste, I do not understand why I couldn't see it. I do see the publisher, but not the bundle the resource is found in. Please see attached images. This is what I can see.
    Posted to General by Vincent Chia on Thu, Jun 27 2019
  • Re: NEW WEBSITE PROBLEM - PREPUBS

    [quote user="Celeste Fiorillo"] Vincent, Can you send me an example of a page you're looking at? There should be a section at the very bottom of the page that shows if the resource is included in any other bundles. [/quote] Dear Celeste, thank you for assisting me in this. As an example, https://www.logos.com/product/177595/natural-law-a-brief-introduction
    Posted to General by Vincent Chia on Wed, Jun 26 2019
  • Re: Updated Logos.com Website!

    [quote user="SineNomine"] Incidentally, https://classic.logos.com/ exists. [/quote] I am so glad it does. The new website just doesn't work for me. 1) I cannot see if a pre-pub (or some regular resources) is included in a bundle. This is the most important weakness for me, because that's the first thing I look for when considering a purchase. I ask
    Posted to General by Vincent Chia on Wed, Jun 26 2019
  • Re: NEW WEBSITE PROBLEM - PREPUBS

    Hello FL - Please don't ignore this. I do not want to double-preorder a resource which is in a bundle I already pre-ordered. So unless this is fixed, I can't do any pre-order.
    Posted to General by Vincent Chia on Wed, Jun 26 2019
  • Re: Updated Logos.com Website!

    Hellow FL - Please don't ignore this. There is a problem with the pre-order product pages. Previously, I could see if a resource is included in another bundle. Now that detail is gone. Can you fix this? I do not want to double-preorder a resource which is in a bundle I already pre-ordered. So unless this is fixed, I can't do any pre-order.
    Posted to General by Vincent Chia on Wed, Jun 26 2019
  • NEW WEBSITE PROBLEM - PREPUBS

    There is a problem with the pre-order resource pages. Previously, I could see if a resource is included in another bundle, so I do not have to double-order. Now that detail is gone! Can you fix this?
    Posted to General by Vincent Chia on Tue, Jun 25 2019
  • Re: Updated Logos.com Website!

    There is a problem with the pre-order product pages. Previously, I could see if a resource is included in another bundle. Now that detail is gone. Can you fix this?
    Posted to General by Vincent Chia on Tue, Jun 25 2019
  • Re: Zondervan sale on eBooks

    I am not in the US either. Is FL working out something for us in other parts of planet earth? It's a pity. I keep giving my money to Kindle Books because I can't buy it from Faithlife.
    Posted to General by Vincent Chia on Mon, Jun 24 2019
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