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  • Re: Crossway Commentary Upgrade (4 vols)

    [quote user="Martin Folley"] Hi Matthew i am still not seeing any credit in my account. could could confirm how to 'contact sales' without usiing the generic email address, Thanks. [/quote] Martin, Your initial comment made it seem like you intended to contact Customer Service. Would you you just like the credit added or would you prefer to contact
    Posted to General by Matthew Miller on Fri, Jul 29 2016
  • Re: Identity and Idolatry: The Image of God and Its Inversion

    Identity and Idolatry was not included in the sale because it's Pre-Pub price was quite a bit higher than $9.99.
    Posted to General by Matthew Miller on Thu, Jul 28 2016
  • Re: Mobile Ed: OT317 Judges - 18 hours of teaching for $80 !!

    [quote user="Bruce Dunning"] Is it my imagination or does this look like it has since dropped below 100% again? [/quote] Sometimes folks will cancel their order when the email deploys. But don't worry, bidding will still close on 8/5. Time to recruit some friends!
    Posted to General by Matthew Miller on Wed, Jul 27 2016
  • Re: NSBT Sale

    Here you go: https://www.logos.com/product/122908/who-shall-ascend-the-mountain-of-the-lord-a-biblical-theology-of-the-book-of-leviticus
    Posted to General by Matthew Miller on Tue, Jul 26 2016
  • Re: Master Journal Bundle 2.1 Email

    No problem, James! I appreciate your patience.
    Posted to General by Matthew Miller on Mon, Jul 25 2016
  • Re: Master Journal Bundle 2.1 Email

    Due to this specific situation's complexity and the large number of orders, it has taken longer to get the credit to everyone. At present we have extended credit to all of the customers in three of the four groups I outlined earlier; and about 40% of those who purchased MJB 1 and MJB 2.1. Usually this is an automated process. Because I wanted to ensure
    Posted to General by Matthew Miller on Mon, Jul 25 2016
  • Re: Crossway Commentary Upgrade (4 vols)

    [quote user="Ted Hans"] Blessings [/quote] And also to you.
    Posted to General by Matthew Miller on Wed, Jul 20 2016
  • Re: Crossway Commentary Upgrade (4 vols)

    [quote user="Ted Hans"] I can assure you Matthew, I have all of the six resources of the Lloyd-Jones Acts commentary previously that's the reason for asking. [/quote] Ok, then you were affected by the problem. If you'd like the difference refunded to your card please contact customer service. If you're ok with Logos credit, look for that to appear soon
    Posted to General by Matthew Miller on Wed, Jul 20 2016
  • Re: Crossway Commentary Upgrade (4 vols)

    [quote user="Ted Hans"] Hi Matthew, This is getting rather confusing. I was billed $19.99, why are others charged $13.05 for the same product? [/quote] Dynamic Pricing takes account of people's ownership and delivers them a price based on what they already own. Many people had previously purchased some or all of the six resources Jones' Acts commentary
    Posted to General by Matthew Miller on Wed, Jul 20 2016
  • Re: Crossway Commentary Upgrade (4 vols)

    [quote user="Michael McLane"]I am not sure what my pre-pub price was originally. I stay up to date on the Preaching the Word series. I am not sure why others are expecting a $13.05 pre-pub price. So, I am not sure if I should have had that price or not. However, what I do know is that I do not have the Acts resource by Jones in my library. Would you
    Posted to General by Matthew Miller on Wed, Jul 20 2016
  • Re: Crossway Commentary Upgrade (4 vols)

    [quote user="Don Awalt"] Me too - also charged $19.99, my purchase price in PrePub was $13.05. Do you need me to post/send a copy of the prepub email order? [/quote] If you'd like a refund to your card, please contact customer service. If Logos Credit, it will be applied to your account shortly.
    Posted to General by Matthew Miller on Wed, Jul 20 2016
  • Re: Crossway Commentary Upgrade (4 vols)

    Each customer who is eligible will be extended credit automatically, unless they want a cash refund. If customers want a refund to their credit card, they'll need to contact customer service. As others have noted the Lloyd-Jones commentary downloads as six resource with the following titles: Authentic Christianity Compelling Christianity Courageous
    Posted to General by Matthew Miller on Wed, Jul 20 2016
  • Re: Crossway Commentary Upgrade (4 vols)

    All, My apologies for the second error in as many weeks on product dynamic pricing. Not to sound redundant, but this was not an error in the Dynamic Pricing engine but a flawed data entry on my part. If you would like a refund for the $6.94 over charge, please contact customer service. If you're ok with Logos Credit, I'll issue that to you tomorrow
    Posted to General by Matthew Miller on Tue, Jul 19 2016
  • Re: Crossway Commentary Upgrade (4 vols)

    JH, thanks for pointing this out. We'll get it fixed.
    Posted to General by Matthew Miller on Tue, Jul 19 2016
  • Re: Moody is Back at Logos!

    [quote user="Mattillo"] Matthew Miller, do you know why the Handbook was removed? I planned on purchasing it next month [/quote] Unger's handbook was confused with the dictionary and put up mistakenly. It's not covered on our new contract with Moody.
    Posted to General by Matthew Miller on Mon, Jul 18 2016
  • Re: Gordon Fee's New Testament Exegesis

    Dr. Fee is still with us.
    Posted to General by Matthew Miller on Mon, Jul 18 2016
  • Re: Moody is Back at Logos!

    Thanks for letting me know, Kenute. I'll send this over to our Content Production team for review.
    Posted to General by Matthew Miller on Mon, Jul 18 2016
  • Re: Moody is Back at Logos!

    [quote user="Martin Folley"] I have the old MNTC set. According to the MNTC collection, I am missing these: Luke 6-10: Macarthur New Testament Commentary MacArthur New Testament Commentary - Luke 11-17 MacArthur New Testament Commentary - Luke 18-24 MacArthur New Testament Commentary - Mark 1-8 MacArthur New Testament Commentary - Mark 9-16 The first
    Posted to General by Matthew Miller on Mon, Jul 18 2016
  • Re: Moody is Back at Logos!

    [quote user="Kenute P. Curry"] THE NEW UNGER'S BIBLE DICTIONARY by MERRILL F. UNGER has always been one of my "Go-To" resources. I have it in Hardback-Copy, and the latest edition of it was published in 1988, with 1,399 pages, photos, and maps. It is an incredible and fascinating dictionary based on the Biblical-Texts, along with Archaeological and
    Posted to General by Matthew Miller on Mon, Jul 18 2016
  • Re: Crossway Biblical Theology!

    There was an error in the copy for this page, but not for its configuration. It included the two Dever volumes, but omitted the Schreiner volume. The Schreiner volume was supposed to be included but was not fully incorporated in the product page (missing blurb). The pricing configuration is based on the inclusion of Schreiner, but the Dever volumes
    Posted to Reformed Products by Matthew Miller on Fri, Jul 15 2016
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