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  • Re: Bug in Emphasise Text

    Automatic colors are based on your font color, if you change the color, the list of automatic colors will change (this was the existing behavior). Getting a little more in depth, we take the font color as the seed color and rotate around the HSL color wheel. If the source (font) color is too dark or too light we will adjust slightly before doing the
    Posted to Faithlife Proclaim by Glenn Gervais (Faithlife) on Sat, May 19 2018
  • Re: Bug in Emphasise Text

    Thanks Mike! We reproduced this and I am working to fix it, but won't be able to ship it out until Monday. In the meantime, click the Emphasize text button popup to set the color as the last change to the text field, it will get saved in the presentation data and is being loaded correctly. Sorry for the trouble and thanks for letting us know! Also,
    Posted to Faithlife Proclaim by Glenn Gervais (Faithlife) on Fri, May 18 2018
  • Re: Lighting signals - Quick Screen

    John- We just shipped version 2.6.0.0064 which should only show active lighting scenes in the quick screen area. Your removed lighting scenes should no longer be displayed. Let us know if this is not the case. Thanks for your help and patience to get this fixed! Glenn
    Posted to Faithlife Proclaim by Glenn Gervais (Faithlife) on Tue, Jan 2 2018
  • Re: Lighting signals - Quick Screen

    Thanks for the report, I was able to reproduce this and am working on a fix now. I'll post back once fixed, but I don't expect another release until sometime after Christmas.
    Posted to Faithlife Proclaim by Glenn Gervais (Faithlife) on Wed, Dec 20 2017
  • Re: Proclaim to Power Point?

    If you have Proclaim on the Church computer, you can use the Backup/Restore to backup your presentation on a computer that created the presentation or a sync'd version (via internet connection). Then take the backup on a thumb drive to church and restore into Proclaim - no Internet required. Here is a help article about backup/restore https://support
    Posted to Faithlife Proclaim by Glenn Gervais (Faithlife) on Sat, Nov 11 2017
  • Re: Adding Video Slides with Text

    You cannot add text fields to Video service items, but you can set the background of a Content service item to a motion background (video). This help article describes how to set the background of your current edit item from the Media Browser: https://support.proclaimonline.com/hc/en-us/articles/203698615-How-do-I-change-the-background-of-my-slides
    Posted to Faithlife Proclaim by Glenn Gervais (Faithlife) on Sun, Aug 27 2017
  • Re: Unable to connect to Biblia.com

    A change that we made to Proclaim this week placed an unexpected load on the servers responsible for Bible content, causing them to become unavailable. We’ll have a more detailed explanation later in the week. Thanks for your patience today.
    Posted to Faithlife Proclaim by Glenn Gervais (Faithlife) on Sun, Jul 30 2017
  • Re: Unable to connect to Biblia.com

    We have found a problem with our biblia web servers that Proclaim uses to get your list of bibles and bible content and are working to fix the servers, hopefully this will start to work for you soon. I'll reply once we've completed our work this morning. Thanks for your patience.
    Posted to Faithlife Proclaim by Glenn Gervais (Faithlife) on Sun, Jul 30 2017
  • Re: OpenLP song import into Proclaim

    What happens when you click the 'Open' button? I think the selector just cannot display 2500 file names, our code looks like it just takes the list of filenames and processes them. I do not see a limit in the Proclaim code.
    Posted to Faithlife Proclaim by Glenn Gervais (Faithlife) on Mon, Jul 3 2017
  • Re: Bible Trivia

    We would like to get it into the Bible apps but I don't have a date for when it will be available. Thanks for the feedback!
    Posted to Faithlife Proclaim by Glenn Gervais (Faithlife) on Sun, Jul 2 2017
  • Re: Bible Trivia

    Brendon- Currently, there is way to turn this screen off. Thanks for the feedback and I'll bring this up with the designers. Glenn
    Posted to Faithlife Proclaim by Glenn Gervais (Faithlife) on Sun, Jul 2 2017
  • Re: Adding a Media Picture

    As a work around, you can choose 'Copy' from the right click menu in Logos and then goto Proclaim and paste into a service item. To fully replicate what 'Send to Proclaim' should do, you will need to create a new Content Service Item and paste the image as the background.
    Posted to Faithlife Proclaim by Glenn Gervais (Faithlife) on Sun, Jul 2 2017
  • Re: Adding a Media Picture

    Thanks for the report, I have confirmed that this is a bug in Proclaim and will fix. Not sure when it will be available, but hopefully very soon. Thanks for your patience, I'll post back here when we ship the fix.
    Posted to Faithlife Proclaim by Glenn Gervais (Faithlife) on Sun, Jul 2 2017
  • Re: video won't play

    Thanks for the follow up, I had never seen anything like this before and the error code in your log was indicating that the media failed to load in the embedded media player. What was weird was (is) that the full media player could load and play the media. I was stumped. Glad you got it sorted out.
    Posted to Faithlife Proclaim by Glenn Gervais (Faithlife) on Sat, Jun 24 2017
  • Re: Still having Sync problems

    Clint- Can you post your Proclaim logs? These are from Logos. Thanks!
    Posted to Faithlife Proclaim by Glenn Gervais (Faithlife) on Fri, May 5 2017
  • Re: 0031 Bug in service area

    The is a new setting to allow up/down keystrokes to control the presentation when onAir. Many remote devices (mostly made for PowerPoint) are not configurable and send keystrokes as Up/Down, which we had never handled. We put it behind this setting to allow Up/Down to work as before (moving up and down the Order of Service). It is not exactly a wireless
    Posted to Faithlife Proclaim by Glenn Gervais (Faithlife) on Fri, Apr 14 2017
  • Re: Video Errors

    Thanks for the logs, looking at them now, what (local) time did your videos lock up?
    Posted to Faithlife Proclaim by Glenn Gervais (Faithlife) on Sun, Mar 12 2017
  • Re: Can't change song order

    Sorry for the delay Shannon, we have fixed this internally, but it not make it into the code for the 2.1.0.0035 release. It is coming in our next larger release, hopefully this week, but sometimes we get delayed with bigger bugs and crashes so cannot say for sure. Thanks for you patience. Glenn
    Posted to Faithlife Proclaim by Glenn Gervais (Faithlife) on Sun, Mar 12 2017
  • Re: Either a Tip or a Request.

    This is not currently a function in the Reuse items popup, but sounds like a great idea - I'll bring it up with the other developers - Thanks! You should be able to open the older presentation, select the group, right click, copy, then open your new presentation and paste. If this doesn't copy the group, it should at least let you copy all the items
    Posted to Faithlife Proclaim by Glenn Gervais (Faithlife) on Sat, Mar 11 2017
  • Re: Randomly crashing on a future week.

    Zach- We just shipped, what we hope is a fix for this issue, it fixed our in house repro. We don’t like push out ‘updates’ this late in the week, so we just made it available on our website. Your app will not prompt that there is an update available. Please goto https://proclaimonline.com/download And download the latest version 2.1.0.0034 Quit Proclaim
    Posted to Faithlife Proclaim by Glenn Gervais (Faithlife) on Fri, Mar 3 2017
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