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  • Re: Crashes of Logos 8.5 Beta 3

    [quote user="Philana R. Crouch"] [quote user="Armin"] The KJV 1900 was last updated on Dec. 21, 2018. [/quote] Armin, I think your KJV 1900 is out of date, and I'm wondering if that is causing problems. My version of the KJV 1900 updated on April 30, 2019. Can you check resource version number located in the support info (its at the bottom of the info
    Posted to Logos Desktop Beta by Armin on Wed, May 22 2019
  • Re: Crashes of Logos 8.5 Beta 3

    [quote user="Philana R. Crouch"] Were you editing your collections? I saw this crash in your logs: 2019-05-22 12:09:27.2463 | ERROR | 23 | ApplicationUtility | Unhandled exception in async work System.InvalidOperationException: Collection was modified; enumeration operation may not execute. If so do you happen to know what the Collection was and how
    Posted to Logos Desktop Beta by Armin on Wed, May 22 2019
  • Re: Crashes of Logos 8.5 Beta 3

    I just had another crash. This time, I got the Apple Error Message: https://www.dropbox.com/s/8w1w7z5h5ait77i/Apple%20Crash%20Window.rtf?dl=0 And here are the Logos logs: https://www.dropbox.com/s/th3uxgplf638pze/LogosLogs.eberlein.20190522-122748.zip?dl=0
    Posted to Logos Desktop Beta by Armin on Wed, May 22 2019
  • Re: Crashes of Logos 8.5 Beta 3

    [quote user="Philana R. Crouch"] The logs have not contained enough information to diagnose the problem. Is there anything that allows you to consistently reproduce this? [/quote] Unfortunately, I cannot reproduce it consistently. However, the crash happens most frequently when new resources or datasets are downloaded and installed. I will just keep
    Posted to Logos Desktop Beta by Armin on Tue, May 21 2019
  • Re: Crashes of Logos 8.5 Beta 3

    Here is another peculiarity: When I started Logos, updates started to download. Now I get the following conflicting information: This seems to state that KJV 1900 was updated. BTW, this resource is often claimed as being updated. However, when I look at the updated resources in the Library browser, it does not appear: The KJV 1900 was last updated on
    Posted to Logos Desktop Beta by Armin on Mon, May 20 2019
  • Re: L8 Expansion Libraries?

    If anybody has some spare money, here are a few more options (on sale until May 22): https://www.logos.com/feature-expansions Having said this, I am also waiting for the L8 Expansion Libraries.
    Posted to General by Armin on Sun, May 19 2019
  • Re: Crashes of Logos 8.5 Beta 3

    [quote user="Philana R. Crouch"] When the application crashes does a Apple Crash show up? If so can you save that info and upload it here? That might help us diagnose what is going on. [/quote] No Apple crash window appears. Logos just vanishes from the screen.
    Posted to Logos Desktop Beta by Armin on Wed, May 15 2019
  • Re: Crashes of Logos 8.5 Beta 3

    Hi Philana, Over the last few days, Logos was stable. However, I just purchased some resources and there were some other updates to download. Logos crashed since then twice a few seconds or minutes after starting it up, while the downloading and indexing still happened. Here are the logs after the 1st and 2nd crash: 7725.LogosLogs.eberlein.20190515
    Posted to Logos Desktop Beta by Armin on Tue, May 14 2019
  • Re: Crashes of Logos 8.5 Beta 3

    Ok, I managed to track down the name of the resource "The Pentateuch" and delete it. Logos then successfully downloaded the resource. Let's hope that the crashing also improves.
    Posted to Logos Desktop Beta by Armin on Thu, May 9 2019
  • Re: Crashes of Logos 8.5 Beta 3

    [quote user="Philana R. Crouch"] Did you follow the instructions I outlined here: https://community.logos.com/forums/p/181216/1048208.aspx#1048208 [/quote] I previoulsy deleted all that was in the Resource folder but not the folder itself, i.e., I had an empty folder called "Resources". Now, I deleted the empty folder. Still, the same screenshot as
    Posted to Logos Desktop Beta by Armin on Thu, May 9 2019
  • Re: Crashes of Logos 8.5 Beta 3

    [quote user="Armin"] The only way to fix this is by following the instructions posted by Dave: https://community.logos.com/forums/p/181157/1047842.aspx#1047842 [/quote] This time, even this does not fix the download issues with this one resource.
    Posted to Logos Desktop Beta by Armin on Thu, May 9 2019
  • Re: Crashes of Logos 8.5 Beta 3

    I also noticed in recent weeks (since the crashing started) that I fairly frequently have one (never more than 1) resource that never stop downloading. Here is a screenshot: The only way to fix this is by following the instructions posted by Dave: https://community.logos.com/forums/p/181157/1047842.aspx#1047842
    Posted to Logos Desktop Beta by Armin on Wed, May 8 2019
  • Re: Crashes of Logos 8.5 Beta 3

    There is one more observation: Even though the screenshot above states that the resource KJV 1900 was updated in the last 7 days, the Library browser states that this resource was last updated Dec. 21, 2018.
    Posted to Logos Desktop Beta by Armin on Wed, May 8 2019
  • Crashes of Logos 8.5 Beta 3

    As recommended by Philana in https://community.logos.com/forums/p/181216/1048160.aspx#1048160 , here is a new thread. I haven't been able to reliably reproduce these crashes. They happen typically during the first 5 mins of starting up Logos. However, I noticed the following: The resources "King James Version KJV 1900" and "AV 1873 NT RI" keep being
    Posted to Logos Desktop Beta by Armin on Wed, May 8 2019
  • Re: Logos 8.5 Beta 3 (8.5.0.0008)

    I still experience crashes of Logos. Here is a log: https://www.dropbox.com/s/bjig8z4zz4cl9gc/LogosLogs.eberlein.20190508-160431.zip?dl=0
    Posted to Logos Desktop Beta by Armin on Wed, May 8 2019
  • Re: 8.5 Beta 2 Crash

    Many thanks, Dave. [quote user="Dave Hooton"] Delete the /Users/eberlein/Library/Application Support/Logos4/Data/d5641vkc.6jn/ResourceManager/ Downloaded folder. [/quote] This folder was empty. [quote user="Dave Hooton"] and /Users/eberlein/Library/Application Support/Logos4/Data/d5641vkc.6jn/UpdateManager\ Resources . Then restart Logos. [/quote] This
    Posted to Logos Desktop Beta by Armin on Sat, May 4 2019
  • 8.5 Beta 2 Crash

    I have experienced several crashes on my Mac (MacOS 10.14.4). Here is a link to the log: https://www.dropbox.com/s/11rzbuhxb4elhf3/LogosLogs.eberlein.20190504-063454.zip?dl=0 Any suggestions on how to fix this? Armin
    Posted to Logos Desktop Beta by Armin on Fri, May 3 2019
  • Re: Logos 8 Library Expansions coming soon?

    [quote user="PetahChristian"] One of the specific reasons why I've been so interested in knowing when L8 library expansions would go live is the possibility that some upcoming pre-pubs (that are shipping soon) might be included in a particular library expansion. I'd be a bit disappointed if I end up paying a premium for some books which cost more than
    Posted to Logos 8 by Armin on Fri, Apr 19 2019
  • Re: [BUG]: Constant loop: Resources are ready to be added to your Library

    [quote user="Dave Hooton"] [quote user="Armin"]Anything we can do to help you track this down?[/quote] First thing would be to check your hard disk for problems. [/quote] I checked my SSD and received no error message.
    Posted to Logos Desktop Beta by Armin on Wed, Apr 17 2019
  • Re: [BUG]: Constant loop: Resources are ready to be added to your Library

    It happened again. @Logos: Anything we can do to help you track this down?
    Posted to Logos Desktop Beta by Armin on Sat, Apr 13 2019
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