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  • Re: BUG: Crash ... a failure after internet failure

    [quote user="MJ. Smith"] No - I ended up reinstalling as there appeared to be corrupt resource files - I tried removing selected indexes to force reindexing which exposed resource file errors. So I went with the nuclear option. [/quote] Did the reinstallation fix your issue?
    Posted to Logos Desktop Beta by Armin on Sat, Aug 13 2022
  • Re: A pleasant surprise!

    The link to a specific page in a resource shown in a footnote does sometimes work. Here is an example:
    Posted to Logos 9 Desktop App by Armin on Sun, Aug 7 2022
  • Re: Some Advice

    [quote user="DMB"] I think just moving from Windows to a Mac system will be a bigger surprise. Being unrealistic, I assumed I could find a book on 'if Windows this, then Mac that', but just barely. And my iPad so much better than the Mac (I'd got used to it). I suppose I'll eventually get used to the Mac. [/quote] I agree. I made the switch a while
    Posted to Logos 9 Desktop App by Armin on Sat, Aug 6 2022
  • Re: A pleasant surprise!

    [quote user="Rosie Perera"] [quote user="Sean"]After all, for the example you've given, the page number cited should be linked and take you right to that page in the resource. But it's not.[/quote] Good point. You've dampered my joy a bit. [/quote] I believe this has worked for me in some cases. But I don't have an example right now.
    Posted to Logos 9 Desktop App by Armin on Sat, Aug 6 2022
  • Re: Birthday Gift Certificate from FL

    FL sent me a birthday code. There seems to be an issue that even though my FL Profile contains my birthday, their system does not pick it up.
    Posted to General by Armin on Wed, Aug 3 2022
  • Re: Birthday Gift Certificate from FL

    "My Logos Messages" is selected, but still it does not show on my Home page. I wrote to customer service. I am sure they will fix it.
    Posted to General by Armin on Mon, Aug 1 2022
  • Re: Birthday Gift Certificate from FL

    31st
    Posted to General by Armin on Mon, Aug 1 2022
  • Birthday Gift Certificate from FL

    Hi, Usually, on the 1st or 2nd of the month of my birthday, I receive a Birthday Gift Certificate from FL. First it came in English, then a few years back it came in German. No problem, the code worked anyways. But this year, I haven't received the certificate. Did FL stop it?
    Posted to General by Armin on Sun, Jul 31 2022
  • Re: Ongoing Sync Issues

    Regarding the time it takes for the problem to appear: I haven't found a reliable pattern so far. This morning, the issue started immediately after the layout was loaded.
    Posted to Logos Desktop Beta by Armin on Wed, Jul 20 2022
  • Re: Ongoing Sync Issues

    Here are screenshots of the three Logos windows that I often use when I get the sync issues: Armin
    Posted to Logos Desktop Beta by Armin on Mon, Jul 18 2022
  • Re: Ongoing Sync Issues

    [quote user="MJ. Smith"] I do see what I suspect is a memory leak. [/quote] That's what I assume as well. But I thought that today's programming tools can prevent this from happening. Long time since I last programmed.
    Posted to Logos Desktop Beta by Armin on Fri, Jul 8 2022
  • Re: Ongoing Sync Issues

    [quote user="MJ. Smith"] Interesting - I get this problem only when my entire internet connection is slow or unavailable, never as a random bug. [/quote] With me, it happens about 80% of the time after using a complex layout with many open resources and guides for ~30 mins. I initially also thought it was my Internet connection, however, since we got
    Posted to Logos Desktop Beta by Armin on Fri, Jul 8 2022
  • Re: Ongoing Sync Issues

    [quote user="Jackie Watts"] I experience this as well. I usually just close Logos and restart, which fixes the issue. [/quote] Yes, this is also what I do. However, it is a bit annoying how we got used to the quirks of Logos and just put up with them. I hope that Logos 10 will fix some of these long-standing bugs, as well as the interface inconsistencies
    Posted to Logos Desktop Beta by Armin on Fri, Jul 8 2022
  • Re: Ongoing Sync Issues

    Just to clarify: The problem only occurs intermittently.
    Posted to Logos Desktop Beta by Armin on Thu, Jul 7 2022
  • Re: 9.12 Beta 1 (9.12.0.0002)

    [quote user="Armin"] [quote user="Armin"] Unfortunately, there are still sync issues. I still get occasionally the dreaded "!": [/quote] Great news: It looks like the sync issue has also been resolved. [/quote] I spoke too early. Sync still have problems with complex layouts: https://community.logos.com/forums/p/208335/1213071.aspx#1213071
    Posted to Logos Desktop Beta by Armin on Thu, Jul 7 2022
  • Ongoing Sync Issues

    For a long time (over a year?), I am having intermittent sync issues on my Mac. The problem occurs when I have a complex layout with linked panels and numerous open resources and floating windows. I then get the red "!" in the sync circle. Clicking the sync circle causes it to spin for a bit, but then the "!" comes back stating that there are sync errors
    Posted to Logos Desktop Beta by Armin on Wed, Jul 6 2022
  • Re: Logos Representative

    I highly recommend John Groce. He is super fast. He gets in touch with me about deals but not so often that it gets annoying. Great guy. Just use the usual Faithlife e-mail format to contact him.
    Posted to General by Armin on Thu, Jun 9 2022
  • Re: NOTE Maximum

    I haven't had any issues with the number of notes (currently about 25,000 notes and highlights). However, if the content in a note gets too large, things get slower. In the Mobile apps, large notes can cause more significant challenges, incl. crashes.
    Posted to Logos 9 Desktop App by Armin on Tue, Jun 7 2022
  • Re: Logos Website Down?

    I had issues but things are working again.
    Posted to General by Armin on Thu, Jun 2 2022
  • Re: SEARCH (again,) why is it so difficult ...

    [quote user="Graham Criddle"] Working with the system achieves better results than trying to work against it. [/quote] Yes, this is a key characteristic of Logos in its current version: I have to work with Logos. But I believe Logos should work for me.
    Posted to Logos 9 Desktop App by Armin on Fri, May 6 2022
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