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  • Re: Uploading multiple files

    I believe there is also a maximum size limit, i.e., PPT files exceeding a certain number of MBs (don't remember the size) cannot be uploaded. So I assume you have to recreate them on your new computer.
    Posted to Logos 9 Desktop App by Armin on Sun, Jan 30 2022
  • Re: Error occurred during synchronization

    [quote user="Dave Hooton"] I just noticed that your issue is on 9.11 Beta 2, so you should not have responded here and just restricted it to the Desktop Beta forum. [/quote] I posted my issue in this thread as it seems to be a related issue. I assume more logs provide more data. The problem is independent of Beta or stable release. It has been a recurring
    Posted to Logos 9 Desktop App by Armin on Fri, Jan 28 2022
  • The Believer's Study Bible vs. Believer's Study Bible

    I have the following resource: https://www.logos.com/product/1187/believers-study-bible However, now I can pre-order the following resource: https://www.logos.com/product/200644/the-believers-study-bible Both are based on the Print Publication Date: 1991 What is the difference between them?
    Posted to General by Armin on Thu, Jan 27 2022
  • Re: Error occurred during synchronization

    [quote user="Dave Hooton"] And I found a problem with continuous syncing (or cycling of the icon) that originally threatened to prevent Logos from re-starting. It is behaving itself at present! [/quote] This looks slightly different to my problem. I only rarely have problems re-starting Logos when the sync problem occurs.
    Posted to Logos 9 Desktop App by Armin on Wed, Jan 26 2022
  • Re: BUG: Logos continually Syncing

    [quote user="Andrew Batishko"] We had someone internal report this problem too, and we made some changes that might fix the situation. These will ship in the upcoming 9.12 Beta 1. [/quote] Hi Andrew, Are you also aware of this sync problem? https://community.logos.com/forums/p/205189/1194420.aspx It still happened to me a few hours ago. Armin
    Posted to Logos 9 Desktop App by Armin on Wed, Jan 26 2022
  • Re: Error occurred during synchronization

    [quote user="Dave Hooton"] It looks like a system glitch, but I see where .sync worked after closing all panels. Does sync still exhibit this pattern after getting it to work again? [/quote] After closing the layout and all open windows/resources, sync sometimes starts working again correctly. I can then reload the previous layout and syncs works again
    Posted to Logos 9 Desktop App by Armin on Tue, Jan 25 2022
  • Re: Occasional Crash

    [quote user="Dave Hooton"] Let's get rid of a few other errors that are occurring: Delete these folders: CloudResourceManager UpdateManager DownloadManager at /Users/eberlein/Library/Application Support/Logos4/Data/ql9dcp7b.59i [/quote] Many thanks, Dave. I deleted them and will post logs should Logos crash again.
    Posted to Logos Desktop Beta by Armin on Tue, Jan 25 2022
  • Re: Occasional Crash

    Here is another log of a crash when closing a complex layout: 1541.LogosLogs.20220125-054901.zip
    Posted to Logos Desktop Beta by Armin on Mon, Jan 24 2022
  • Re: Error occurred during synchronization

    Here is my scenario that just happened: - Complex layout with many resources open was loaded - Sync icon states that there are unsynced items - Pressing the sync icon causes it to spin, however, there continue to be unsynced items. - After clicking the sync icon several times, I get a sync error (i,e, "!" in the sync icon). - Closing the layout and
    Posted to Logos 9 Desktop App by Armin on Mon, Jan 24 2022
  • Re: Unable to compare Greek Josphesus texts with english text

    I am not sure if this helps you, but I often use the right arrow key to get to the same place in the English translation of the Greek document (assuming that I have the resource in both language).
    Posted to Logos 9 Desktop App by Armin on Mon, Jan 24 2022
  • Re: Occasional Crash

    Just now, it happened again. In this case, I noticed the problem when a Logos video did not play back anymore. So the "!" in the sync icon appeared. However, closing the layout (incl. all windows and resources) did not fix it. I then loaded a very simple layout. Then the sync recovered. 4174.LogosLogs.20220124-052117.zip
    Posted to Logos Desktop Beta by Armin on Sun, Jan 23 2022
  • Re: Occasional Crash

    [quote user="Dave Hooton"] Reproduce this with logging enabled and upload the compressed zip file using the paper-clip icon. [/quote] Logging was enabled at that time. I believe it happened on Jan 23 around 6am. 2821.LogosLogs.20220124-050538.zip
    Posted to Logos Desktop Beta by Armin on Sun, Jan 23 2022
  • Re: Error occurred during synchronization

    I experience similar issues. Please see: https://community.logos.com/forums/p/204624/1194100.aspx#1194100
    Posted to Logos 9 Desktop App by Armin on Sat, Jan 22 2022
  • Re: Occasional Crash

    I continue to suspect that the crashes are somehow linked to the communication between my Logos app and the FL Servers. Here is an examples of the networking issues, which, however, this time did not result in a crash: When running Logos with my 3 floating windows and with numerous resources open, the sync icon displayed the tool tip that there are
    Posted to Logos Desktop Beta by Armin on Sat, Jan 22 2022
  • Re: Occasional Crash

    [quote user="SineNomine"] It may be helpful to provide screenshots of the floating windows as well when the crash happens next time. [/quote] I experience crashes (not hangs), i.e., Logos just disappears off the screen. I therefore cannot make a screenshot anymore.
    Posted to Logos Desktop Beta by Armin on Sat, Jan 22 2022
  • Re: Logos 9 discounts?

    [quote user="Dale E Heath II"] Another strange one today. Logos 5 Baptist Silver was DP at $43.16. Logos 6 Baptist Silver was DP at $39.72. When I added them to the cart, sequence of adding didn't matter, L5 would remove or override L6 and the price would be $43.16. I could never get L6 to stay in the cart, except by itself. I thought the price would
    Posted to General by Armin on Sat, Jan 22 2022
  • Re: Labels vs Tags vs Community Tags

    Here is an example in which I would like to use lists: If I find a great illustration for a certain topic in a resource, I would like to highlight the text and attach a label for the topic of the illustration. This works great as long as the topic is part of the Logos-controlled Preaching Themes. In this case, I can create a label with the Value Type
    Posted to Logos 9 Desktop App by Armin on Fri, Jan 21 2022
  • Re: Labels vs Tags vs Community Tags

    I am trying to figure out how the Label Type "List" works. I know that I am supposed to separate the list items with a ";" but then I am stuck. Any advice?
    Posted to Logos 9 Desktop App by Armin on Thu, Jan 20 2022
  • Re: Inconsistencies in Logos User Interface

    Here is another inconsistency: When I search for "Colossae" in the Factbook, I get the following section: This section contains Media related to Colossae. However, when I click on one of the maps, I don't get the Media Tool. I get the Atlas Tool. In my view, the Atlas Tool is a tool, not a media. My understanding of the relationship between media and
    Posted to Logos 9 Desktop App by Armin on Thu, Jan 20 2022
  • Re: Timeline - Enhancements/Improvements

    In this post, I suggest an improvement related to the timeline: https://community.logos.com/forums/p/197602/1159212.aspx#1159968
    Posted to Logos 9 Desktop App by Armin on Wed, Jan 19 2022
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