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  • Re: Cyber Monday Deals Are Up

    Hi Brad, thanks for bringing this up. It looks like you already own several volumes of this commentary set and I'm wondering if that is causing issues with our system. I am looking into this and will get back to you.
    Posted to General by Kristen Schafer on Mon, Nov 26 2018
  • Re: False claim on FREE Mobile Ed

    Hi Mike, please try to redeem BI304 now. There may have been an error with the way the discount was configured for this course.
    Posted to Logos 8 by Kristen Schafer on Mon, Oct 29 2018
  • Re: Please stop the annoying marketing emails

    Hi Mark, I'm sorry to hear this. It looks like you're an admin of three different Proclaim presentation groups and only one of them has an active subscription. We recently adopted a new email targeting system. I'm guessing that our new system is finding your two Proclaim groups that are not subscribed and thus identifying you as someone who should receive
  • Re: Treasure Hunt Mystery Prize

    Hi Bruce, You are correct that this promotion was set up primarily for those who do not yet own a base package and that the offers shown on Logos.com/treasure are specifically for new purchases of a Silver, Gold, or Platinum base packages. However, we wanted to give a prize to those who participated in the Treasure Hunt and already own a base package
    Posted to General by Kristen Schafer on Wed, Jun 17 2015
  • Re: Logos Treasure Hunt

    Hi Ken, The coupon code is set up to work on upgrades even if you already have a Logos 6 base package. The code is attached to the email address you used to sign up to the Treasure Hunt email list, and you must be signed in with that email address for the code to work. I hope that helps! Kristen
    Posted to General by Kristen Schafer on Tue, Jun 16 2015
  • Re: Logos Treasure Hunt

    Charlene, Winners will be notified and prizes delivered on June 1. This information is located in the "Official Rules" section of the Treasure Hunt landing page (section 6). Kristen
    Posted to General by Kristen Schafer on Wed, May 20 2015
  • Re: Logos Treasure Hunt

    Whyndell, What email client are you using (gmail, outlook, etc.)? I apologize that the email isn't working for you. I will look into it. Also, for now, you can try this link . Kristen
    Posted to General by Kristen Schafer on Wed, May 20 2015
  • Re: Still Waiting

    Hi Michael, I emailed you the code personally last night. I sent it to the email address that is listed on your account. If you still have not received it, please call our customer service team, 800-875-6467, and they should be able to get you the code as well. Kristen
    Posted to General by Kristen Schafer on Tue, Feb 3 2015
  • Re: Still Waiting

    Hi Michael, Sorry you haven't received the code yet. According to my records, it should have been emailed to you already via a Logos branded email. We will resend the code to make sure you get it, but please check to make sure Logos emails aren't being filtered into a junk or trash email folder (we've had several people miss the code for this reason
    Posted to General by Kristen Schafer on Mon, Feb 2 2015
  • Re: Fifty dollar reward expiration

    Hi Justin, The correct date is April. Sorry for the confusion and thank you for reporting this error! While I can't give you another free $50 code, you can get a free book if you haven't done so already: https://www.logos.com/free-book-of-the-month/january .
    Posted to General by Kristen Schafer on Tue, Jan 20 2015
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