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  • I can't scroll the Library while the mobile app is synching data

    When I first start the app (on my iPhone), particularly if I have not used it for some time, the app spends quite a bit of time (can be several minutes) syncing data. While this is happening I can't scroll down in the library tab. Actually I can scroll down briefly but as soon as I start scrolling the library is repositioned to the top. As soon as the
    Posted to Logos 9 Mobile by Graham Criddle on Yesterday
  • Re: Notes not working

    Hi Randall - and welcome to the forums. It looks as though new notes are being added against Romans 4:3 - is that correct? And how are you trying to create these new notes? Graham
    Posted to Logos 8 Desktop App by Graham Criddle on Yesterday
  • Re: Duplication of a sermon in Sermon Manager

    [quote user="MJ. Smith"] Open Documents Click on trash (lower left) This should bring up a web page of your documents In the upper left, select sermon as document type then look for your "lost" sermon and recover it. [/quote] I don't think this will work MJ. If I understand correctly it is not that the sermon document is lost but that the original contents
    Posted to Logos Desktop Beta by Graham Criddle on Yesterday
  • Re: Lexical support

    Both cards should be there - try swiping left or right on the Facebook one.
    Posted to Logos 9 Mobile by Graham Criddle on Yesterday
  • Re: Make Footnote Data Copy & Paste Ready in Mobile App

    [quote user="David Paul"]Also, you use iOS, so the comparisons of what features function properly or not are not going to be uniform or consistent.[/quote] I've just compared iPhone and Android functionality on this. On iPhone, if you select the footnote you do get the option to add highlights / notes etc to it whereas on Android you don't. This seems
    Posted to Logos 9 Mobile by Graham Criddle on Fri, Jul 23 2021
  • Re: Making the sources visible on the Page that I am using..

    I'm sorry but I'm not really sure what you are asking for. Does the Power Lookup Tool help? If not, please provide a bit more detail
    Posted to Suggestions by Graham Criddle on Fri, Jul 23 2021
  • Re: NOTEQUALS (Ghost OR Spirit)

    [quote user="Bob Diebel"]My search for this Greek word as "Spirit" yielded 385 in KJV[/quote] I got 135 [quote user="Bob Diebel"] My attempt to find them was: <Lemma = lbs/el/πνεῦμα> NOTEQUALS (Ghost OR Spirit) It yields 0 What am I doing wrong here? [/quote] Logical operators - such as OR - do not function correctly within
    Posted to Logos 9 Desktop App by Graham Criddle on Fri, Jul 23 2021
  • Re: Sermon Editing on iPad Pro in iOS Beta 9.7.0 (20)

    [quote user="John Fugh, Jr."]Is it by design that everything gets larger except the text in the sermon?[/quote] I see the same thing and agree this is not what I would expect. I think this is a bug that ought to be addressed.
    Posted to Logos Mobile Beta by Graham Criddle on Wed, Jul 21 2021
  • Re: Logos mobile on iPad

    [quote user="robert@ccsanangelo.org"]Really so many issues I don’t think step by step will help[/quote] That's clearly your choice but withour more information we can't really provide any suggestions [quote user="robert@ccsanangelo.org"]When i try, nothing happens. I cant click text, etc[/quote] I don't see this so was trying to understand why
    Posted to Logos 8 Mobile App by Graham Criddle on Wed, Jul 21 2021
  • Re: Disable Community Tag

    [quote user="George Meyer"] The highlights are still there.[/quote] Please post a screenshot (use the paperclip icon) to show what you are seeing [quote user="George Meyer"]I have Logos 9.6[/quote] It is best to post Logos 9 issues in the Logos 9 forum as more people will see it there - but let's see if we can work out what is going on.
    Posted to Logos 8 Desktop App by Graham Criddle on Wed, Jul 21 2021
  • Re: Remove "All Passages" filter when searching

    [quote user="Rev. Joel A. Brondos"] I simply want to search "All Text" in my Collection . . . E.g. All Text > Luther's Works and NOT All Text > All Passages > Luther's Works [/quote] You will see the All Passages option if the collection you are searching contains a versified resource such as a commentary. I don't believe this behaviour changed
    Posted to Logos 9 Desktop App by Graham Criddle on Wed, Jul 21 2021
  • Re: Logos mobile on iPad

    Hi Robert - sorry to hear you are having problems. A few thoughts: You've posted in the Logos 8 mobile app forum - are you still running 8 or are you using 9? When you refer to the web app are you accessing it from your iPad or somewhere else? (Either way its a different app and would need to be looked at separately) You mention not being able to select
    Posted to Logos 8 Mobile App by Graham Criddle on Wed, Jul 21 2021
  • Re: My Tablet is running out of memory

    [quote user="Andreas Roemer"]I'm too stupid to find a way to decrease the cache-memory[/quote] The only reliable way I know of to do this is to delete and reinstall the app But how many of your resources do you have downloaded to the device?
    Posted to Logos 9 Mobile by Graham Criddle on Tue, Jul 20 2021
  • Re: Logos 7 Trying to use Reading Plan on a resource

    And the free version of Logos 9 to which MJ referred is available at https://www.logos.com/product/194909/logos-9-basic
    Posted to Logos 7 by Graham Criddle on Tue, Jul 20 2021
  • Re: Audio but no Video on courses

    Intel issued an updated driver to fix this problem - see https://community.logos.com/forums/p/196185/1171007.aspx#1171007 for details If you haven't got this driver, it is worth installing it. But I note, from further down the thread I posted to, some users still experience problems after installing the updated driver. Please let us know how you get
    Posted to Logos 9 Desktop App by Graham Criddle on Tue, Jul 20 2021
  • Re: Search help

    [quote user="John W"] I just figured it out; I did it thru the concordance tool. [/quote] Well done - you can also do it using a Morph Search - https://support.logos.com/hc/en-us/articles/360017524952-Morph-Search
    Posted to General by Graham Criddle on Tue, Jul 20 2021
  • Re: Can I revert to sermon to the day before?

    Hi Mark Sorry to hear this - that sounds really frustrating. As fellow users we can’t do anything to restore to an earlier version but Faithlife customer services might be able to. I suggest you contact them and see if they can help in any way. Contact details are at https://www.logos.com/contact Graham
    Posted to General by Graham Criddle on Tue, Jul 20 2021
  • Re: List of places by occurance

    Do you have access to the Concordance Tool?
    Posted to Logos 9 Desktop App by Graham Criddle on Mon, Jul 19 2021
  • Re: Item "no longer in your library:, but it IS there...?

    [quote user="Carmen Gauvin-O'Donnell"]At one point they tell us to do a topic search[/quote] What topic did you search for?
    Posted to Logos 9 Desktop App by Graham Criddle on Mon, Jul 19 2021
  • Re: Setting the default search range

    [quote user="Alan Hardy"] Using Logos Mobile v9.6.3, when I run Bible searches the passage range defaults to ‘Pastoral Epistles’. I’d rather this default to ‘All Passages’. Is there some way to set this? [/quote] You should be able to change it by tapping Pastoral Epistles and choosing from the options presented
    Posted to Logos 9 Mobile by Graham Criddle on Mon, Jul 19 2021
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