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  • BUG: White thumbnails

    Friends, I had this bug pop up a couple weeks ago. I've attached a screenshot for reference. As you can see on the left and along the bottom, the thumbnails for certain items are white while others are not. The actual output seems to be just fine.
    Posted to Faithlife Proclaim by tczinder on Fri, Apr 9 2021
  • Re: Digital Signage Firestick App kicks out randomly

    More often than not, by the end of the day, our sign feed has blanked out. I always need to go back to the home screen for the Firestick and relaunch the digital signage app. I'd love a fix.
    Posted to Faithlife Proclaim by tczinder on Fri, Apr 9 2021
  • Re: Countdown timer

    Okay, that's strange. After relaunching a couple of times, now it is working. Hmm... FYI, running macOS 11.2
    Posted to Faithlife Proclaim by tczinder on Thu, Feb 4 2021
  • Re: Countdown timer

    Friends, It appears that the bug has returned again! I'm running 3.1.0.0037 and I am noticing that the countdown timer is not showing in the pre-service loop section, but does show in the warm-up section. Please fix ASAP! Thank you!
    Posted to Faithlife Proclaim by tczinder on Thu, Feb 4 2021
  • Re: Countdown timer

    Thank you so much for such a quick fix. THIS is why I love Proclaim. Easy-to-use and an incredibly responsive tech support team!
    Posted to Faithlife Proclaim by tczinder on Thu, Jan 21 2021
  • Re: Countdown timer

    That is the timer I'm referring to indeed! :-)
    Posted to Faithlife Proclaim by tczinder on Wed, Jan 20 2021
  • Countdown timer

    It seems that the countdown timer has disappeared in this most recent release. I have it selected in the options, but it's not showing up. Thanks for looking into this. It is a GREAT help for us, especially as we coordinate leading services from multiple locations.
    Posted to Faithlife Proclaim by tczinder on Wed, Jan 20 2021
  • Countdown timer

    Anyone else lose their countdown timer in the preservice loop?
    Posted to Faithlife Proclaim by tczinder on Sun, Aug 9 2020
  • Viewing Website with Proclaim Digital Signage

    Currently, our church manages our calendaring through ACS Church Technologies. We've used their Broadcast ACS as a simple way to project our facility calendar onto screens. Our church calendar can be found here: https://broadcast.acstechnologies.com/Display/RunAnon/WelcometoStMatthew?sn=142642 The problem is, that if I use that website for digital signage
    Posted to Faithlife Proclaim by tczinder on Tue, Jul 16 2019
  • Re: Sermon Recording - Line In not working...

    Now it is... ;-) My hero. Thank you! -T
    Posted to Faithlife Proclaim by tczinder on Mon, Dec 17 2018
  • Sermon Recording - Line In not working...

    Friends, For some reason our sermons were not recorded yesterday. There seems to be some sort of "block", if you will, between the Mac mini and Proclaim. While in the sound preference pane in System Preferences I can see that audio is being received through the line in, it's not showing the same in Proclaim. I went in to make sure that "Line In" was
    Posted to Faithlife Proclaim by tczinder on Mon, Dec 17 2018
  • Re: Proclaim is slowing down...

    I just realized that I also experience this in the "Reuse Item" dialog box.
    Posted to Faithlife Proclaim by tczinder on Mon, Oct 29 2018
  • Re: Proclaim is slowing down...

    By my recollection, yes. All in the Media Browser.
    Posted to Faithlife Proclaim by tczinder on Fri, Oct 26 2018
  • Proclaim is slowing down...

    Friends, It seems that I'm getting beachballs and delays and media that takes forever to load in the media browser...is there a caching issue? Memory leak? Additionally, when typing in a search box, it takes a bit for the program to catch up. Any help? Optimizations? Updates? Running 10.14 Mojave on an 3.4 gHz i5 iMac w/ 32GB of RAM.
    Posted to Faithlife Proclaim by tczinder on Fri, Oct 26 2018
  • Re: Sunday's Crash - August 12

    Very infrequent. :-)
    Posted to Faithlife Proclaim by tczinder on Tue, Sep 4 2018
  • Re: Sunday's Crash - August 12

    Sorry for the late reply. We're using a Mac Mini, connecting 1 display to the HDMI port, and utilizing a thunderbolt to VGA adapter to connect to a Kramer matrix switcher to send out to our projectors.
    Posted to Faithlife Proclaim by tczinder on Tue, Aug 28 2018
  • Sunday's Crash - August 12

    Posting on behalf of my tech. Logs attached as well. Thank you for looking into it. -Thomas 1104.Proclaim Logs.zip Just wanted to give you a little more detail on the Proclaim crash that happened during the 11:00 service yesterday. It was after the message during the first song after (I don't have the worship order in front of me). I had just clicked
    Posted to Faithlife Proclaim by tczinder on Wed, Aug 15 2018
  • Igniter Media syncing

    Okay...new topic. With Graceway and Igniter completing their big upgrade, will those of us with synced Graceway accounts begin to see the additional content? I've noticed at times that I'm not seeing media in Proclaim that I'd expect to see, but can find it directly on Graceway's (now Igniter's) site.
    Posted to Faithlife Proclaim by tczinder on Fri, Mar 9 2018
  • Re: CONSTANT Hanging

    Back on the newest version, and I tried following the same procedure as before. reusing a previous service item copying text from a Word doc pasting over top editing and adding breaks This time, I didn't experience any issues...
    Posted to Faithlife Proclaim by tczinder on Fri, Mar 9 2018
  • Re: CONSTANT Hanging

    It's the one labeled "Call to Worship" in the March 11 - Blended service. When I tried to add manual slide breaks, I got the beachball of death. Had to force quit Proclaim each time. I tried restarting my computer just to see if there were any gremlins there, but to no avail.
    Posted to Faithlife Proclaim by tczinder on Fri, Mar 9 2018
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