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  • Re: 8.10 SR-1 UX Bug: Locked Example Uses section links to help file

    [quote user="PetahChristian"] [quote user="PetahChristian"] Do UX bugs get a case opened for them? [/quote] [quote user="PetahChristian"]Does FL consider this a bug or a suggestion? Wondering if a case will be opened for it or not, thanks![/quote] ? [/quote] Hi PetahChristian, All bugs get cases opened for them. It is not always easy to decide what
    Posted to Logos 8 by Joe McCune (Faithlife) on Fri, Feb 21 2020
  • Re: American Standard Bible

    [quote user="Monte Tatom"] What I don’t understand is that my other colleagues have it in their libraries. We have the Advanced version of the Association of Biblical Higher Education package. [/quote] Hi Monte, I can confirm that the American Standard Bible is not part of your library. I am not sure why your colleagues have it, but you do not
    Posted to Logos 8 by Joe McCune (Faithlife) on Fri, Feb 21 2020
  • Re: Media search parameter changes will not persist

    [quote user="Myke Harbuck"] Im on 8.11.0.0017 Mac OS 10.14.6 (18G2022) When I change the media search settings, the changes will not persist. No matter what I do, the settings default back to searching for only table images. What might I be doing wrong? Here's a screencast: https://drive.google.com/open?id=14A7aLlDV5205wKbcW3XYDMcqr0au3Ngb [/quote]
    Posted to Logos 8 by Joe McCune (Faithlife) on Mon, Feb 17 2020
  • Re: Media search parameter changes will not persist

    [quote user="Myke Harbuck"] Im on 8.11.0.0017 Mac OS 10.14.6 (18G2022) When I change the media search settings, the changes will not persist. No matter what I do, the settings default back to searching for only table images. What might I be doing wrong? Here's a screencast: https://drive.google.com/open?id=14A7aLlDV5205wKbcW3XYDMcqr0au3Ngb [/quote]
    Posted to Logos 8 by Joe McCune (Faithlife) on Mon, Feb 17 2020
  • Re: BUG: Linked Tabs not in sync (by reference)

    [quote user="Matt Doebler"] I have a bible and a custom reference-type guide linked...as you can see, they are not in sync. Any ideas why when I tap on a verse in the Bible (so that the reference in the box changes) that the linked guide does not automatically refresh? [/quote] I am sending you an email, Matt.
    Posted to Logos 8 by Joe McCune (Faithlife) on Mon, Feb 17 2020
  • Re: Grammars in Exegetical Guide

    [quote user="Jeremy"] How come mine come up on the Logos app, but they won't come up on Logos on my Mac? [/quote][quote user="Jeremy"] How come mine come up on the Logos app, but they won't come up on Logos on my Mac? [/quote] Is it possible that your grammar resources have not been downloaded yet on your Mac? Try using these instructions to check if
    Posted to Logos 8 by Joe McCune (Faithlife) on Mon, Feb 17 2020
  • Re: How long does a new installation take

    [quote user="Perk"] The install has been running for 11 hours. Still in Step 1 "Preparing to download resources". 7900+ resources, Access via web page looks normal. Windows 10 Installing to SSD 70-100 Mbps download speeds Dell xps 8920 i7 processors. Was hoping it would install while I was sleeping. If it's going to be much longer will take a look at
    Posted to Logos 8 by Joe McCune (Faithlife) on Fri, Feb 14 2020
  • Re: Barth Sale

    [quote user="James Macleod"] I'm surprised Logos doesn't have The Epistle to The Romans by Barth. [/quote] James and Dale, This title has been requested many times, but we do not have the rights to this book. We would very much like to make it available someday.
    Posted to General by Joe McCune (Faithlife) on Thu, Feb 13 2020
  • Re: Remove Highlighting

    Is anyone experiencing this problem who is not on Beta? If not, this should be moved to the Beta forum
    Posted to Logos 8 by Joe McCune (Faithlife) on Thu, Feb 13 2020
  • Re: Barth Sale

    [quote user="Jack Caviness"] Note that Barth is on the Limited Time sale list. How long will he be there? [/quote] This offer ends February 26.
    Posted to General by Joe McCune (Faithlife) on Thu, Feb 13 2020
  • Re: Matthew 24:3 in a Modern Greek Bible Translation

    [quote user="Denise"] Looks like Playful snuck in a fake KFC .... and not terribly sophisticated. [/quote] Thanks for calling out this spam post, Denise. It has been deleted from this thread.
    Posted to General by Joe McCune (Faithlife) on Thu, Feb 13 2020
  • Re: Search (Dys)Function: One Minute Apologist (iOS)

    [quote user="Brad"] However, on the L8 iOS app, clicking a One Minute Apologist video link from search results launches what appears to be the entire collection of videos, without so much as highlighting the specific video that appeared in the search results. Thus the user has to then scroll through the long list of videos, hoping to spot a key word
    Posted to Logos 8 Mobile App by Joe McCune (Faithlife) on Tue, Feb 11 2020
  • Re: Not Receiving Emails

    [quote user="Rick"] [quote user="Joe McCune (Faithlife)"]I suggest that anyone with similar concerns first check their email preferences at https://faithlife.com/account/email-preferences/en , and then contact Customer Support at customersupport@faithlife.com if they need further help.[/quote] Just a quick note. The above email address was kicked back
    Posted to General by Joe McCune (Faithlife) on Fri, Feb 7 2020
  • Re: Standard Bible Atlas

    [quote user="James Deason"] Windows Update: Microsoft Windows 10 Home, Version: 10.0.17763 Build 17763 Logos Update: Logos Bible Software 8.11 8.11.0.0017 PowerPoint Office 365 --- Version 2001 Build 12430.20184 [/quote] Thanks for doing this, James. I am sending you an email.
    Posted to General by Joe McCune (Faithlife) on Fri, Feb 7 2020
  • Re: Not Receiving Emails

    [quote user="Karl Fritz"] I've not been receiving any marketing or promo emails for years now. I've tried numerous times to get the issue fixed with both Faithlife and microsoft and no one can figure it out. years.... and all i want is for faithlife to try to sell me stuff, lol [/quote] Karl, I am sending you an email. I suggest that anyone with similar
    Posted to General by Joe McCune (Faithlife) on Fri, Feb 7 2020
  • Re: Standard Bible Atlas

    [quote user="James Deason"] This did seem a bit better, but only marginally. I have my Logos on different computers with different screen resolutions and, across the board, the same issue. But, if you are getting good images coming out of this resource, it must be in my computer settings (somehow???). I have no idea how to resolve this issue. AND, it
    Posted to General by Joe McCune (Faithlife) on Fri, Feb 7 2020
  • Re: A Parent's Guide to Teenage Bullying crashes Logos...

    Please accept our apologies, these resources no longer crash Logos, but still need further work to improve the formatting. We do already have a case for this problem, and will be fixing it in due course.
    Posted to Logos 8 by Joe McCune (Faithlife) on Fri, Feb 7 2020
  • Re: My IPad is extreme slowproblems

    [quote user="Tes"] I am unable to open logos resources on my IPad. It is extreme slow. There are notes and other things which cause to be slow, but I am not able to deactivate. I would be glad for any help to get rid these problems . ( IPad Air) [/quote] I am sorry to hear that you have been having these problems. Please do the following: Open the app
    Posted to Logos 8 Mobile App by Joe McCune (Faithlife) on Thu, Feb 6 2020
  • Re: NIC sale

    [quote user="Paul Caneparo"] Has anyone heard how long the sale is on for? [/quote] This sale is on for the month of February.
    Posted to General by Joe McCune (Faithlife) on Thu, Feb 6 2020
  • Re: A Parent's Guide to Teenage Bullying crashes Logos...

    Please accept our apologies. We have been working on a fix for all volumes in this series. It will ship with the next update to Logos.
    Posted to Logos 8 by Joe McCune (Faithlife) on Tue, Feb 4 2020
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