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  • Re: Word Search Conversion

    Thanks for finding the problem. 2 accounts never got merged and we just got that fixed through call to you guys looks like we are making progress. Wish you could see the email chain that I got over the last two weeks... your the only one who thought about the email accounts when I kept saying I only see my LOGOS books. Thanks!
    Posted to Wordsearch Bible Software by Richard Shough on Tue, Oct 6 2020
  • Re: Word Search Conversion

    using my faithlife account under work email not gmail or aol
    Posted to Wordsearch Bible Software by Richard Shough on Tue, Oct 6 2020
  • Got it fixed

    It took some persistence and a few emails with Faithlife but finally someone figured out my account glitch. Library is almost all there... Be sure if you're having merger problems not to just try by email but call customer service... the email chain of customer care was long and never solved the problem the the kind person on the phone did.
    Posted to Wordsearch Bible Software by Richard Shough on Tue, Oct 6 2020
  • Word Search Conversion

    Thanks to Bradley on the forum for finding the problem Been through at least 5 customer service folks online and none could fix my WS & Logos issues. It got fixed (in the process) here. Thanks!
    Posted to Wordsearch Bible Software by Richard Shough on Mon, Oct 5 2020
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