Search

Search in sorted by
  • Re: Can't login or Sync

    Hello Joe, Are you getting a yellow warming sign in the upper right-hand corner of Proclaim? Can you post logs? http://community.logos.com/forums/t/39446.aspx Anton Antig Logos Technical Suppot
    Posted to Faithlife Proclaim by Anton Antig on Sun, Dec 15 2013
  • Re: Immediate Shutdown - Windows 8

    Hello Trevis, I am sorry to hear you're having problems with Proclaim. Are you able to post logs of the event? http://community.logos.com/forums/t/39446.aspx Anton Antig Logos Technical Support 1-800-875-6467 or 1-360-527-1700 www.logos.com/support Online Support www.logos.com/videos Online Training Videos
    Posted to Faithlife Proclaim by Anton Antig on Sun, Sep 1 2013
  • Re: Where's My Presentation

    Hello Kevin, Just a couple quick questions; 1. Are you connected to the internet? 2. Are you signed into Proclaim under your login credentials? 3. Are you certain you were able to sync the data from your home computer to our server? Anton Antig Logos Technical Support 1-800-875-6467 or 1-360-527-1700 www.logos.com/support Online Support www.logos.com
    Posted to Faithlife Proclaim by Anton Antig on Sun, Aug 4 2013
  • Re: Bug "an error occurred while trying to contact the server,please try again later"

    Hello, I just launched Proclaim with no connection errors. Can you try again please? Anton Antig Logos Technical Support anton.antig@logos.com
    Posted to Faithlife Proclaim by Anton Antig on Sat, Feb 2 2013
  • Re: Nothing will upload

    Hello Lucas, Can you provide some logs of the event? See the post below on how to create and gather logs. http://community.logos.com/forums/t/39446.aspx Anton Antig Logos Technical Support
    Posted to Faithlife Proclaim by Anton Antig on Sun, Sep 30 2012
  • Re: On-Air Crash

    Hello Byran, When you say that you cannot re-download Proclaim, are you getting an error message during the download or install process? Anton Antig Logos Technical Support 1-800-875-6467 or 1-360-527-1700 www.logos.com/support Online Support www.logos.com/videos Online Training Videos
    Posted to Faithlife Proclaim by Anton Antig on Mon, Aug 13 2012
  • Re: Logos Won't Sign in when launched

    Good morning, I'd like to have you try and rebuild the Logos 4 documents folder. This folder can be located within Finder at Library/Application Support/Logos 4. Wither delete or rename the folder then re-launch Logos 4. Let me know if this resolved the inability to connect. You may e-mail me directly at antonantig@logos.com if you like. I look forward
    Posted to Logos 4 by Anton Antig on Sun, Aug 5 2012
  • Re: Another Sunday of Software Crashing

    Hello Noel, No, this is a crash report. It does not detail what process failed. The log file is in the same location as the crash report. if you like, you may send me the log at anton.antig@logos.com. Anton Antig Logos Technical Support
    Posted to Faithlife Proclaim by Anton Antig on Sun, Jun 10 2012
  • Re: Another Sunday of Software Crashing

    Hello Noel, Are you able to add one slide each time you launch Proclaim and then it crashes? Also can you provide some logs for troubleshooting? Below are instructions to enable & submit logs. http://community.logos.com/forums/t/39446.aspx Anton Antig Logos Technical Support
    Posted to Faithlife Proclaim by Anton Antig on Sun, Jun 10 2012
  • Re: Proclaim will not load - ITS SUNDAY!

    Hello Robert, I'm sorry to hear you're having problems. Can you provide some logs for troubleshooting? Below are instructions to enable & submit logs. http://community.logos.com/forums/t/39446.aspx Anton Antig Logos Technical Support
    Posted to Faithlife Proclaim by Anton Antig on Sun, Jun 10 2012
  • Re: BUG: Syncing

    Hello Jeff, The Proclaim app for iOS and Android will be able to control a presentation only while you are on air and broadcasting. When you launch the app and your presentation is on air you will see an option at the top of the iOS application that says "Control" and the name of the available presentation. Tap the Control button to take control of
    Posted to Faithlife Proclaim by Anton Antig on Tue, May 15 2012
  • Re: Couple of Bugs

    Hello Zach, Thanks for the feedback. Would it be possible to recreate the crash and send us some logs? http://community.logos.com/forums/t/39446.aspx Anton Antig Logos Technical Support
    Posted to Faithlife Proclaim by Anton Antig on Sun, May 13 2012
  • Re: Countdown size and location

    Hello Chris, At this time there is not a way to change to size or location of the countdown function. Whether this will be changed in the future is unknown, but I will forward your suggestion on. Thanks for your input! Anton Antig Logos Technical Support
    Posted to Faithlife Proclaim by Anton Antig on Sun, May 13 2012
  • Re: Android download links

    Hello Colin, Have you tried downloading from https://play.google.com/store/apps/details?id=com.logos.androidlogos&feature=nav_result#?t=W251bGwsMSwyLDNd ? Anton Antig Logos Technical Support
    Posted to Faithlife Study Bible by Anton Antig on Mon, May 7 2012
  • Re: Bug: 404 Error and Unable to Change Membership Status

    Hello Jonathan, I have removed you from this group based on this thread. Please take a moment to check and verify if you are still showing a member of this group. Anton Antig Logos Technical Support
    Posted to Faithlife.com / Faithlife Church Platform by Anton Antig on Mon, May 7 2012
  • Re: Invalid username or password

    Hello Scott, Are you able to successfully sign into our website using the browser on your tablet? Anton Antig Logos Technical Support
    Posted to Old Android Forum (research only) by Anton Antig on Mon, May 7 2012
  • Re: Problem Importing PowerPoint

    Hello Bill, We are currently working to include the functionality to import PowerPoint slides. There is no ETA as of yet so be sure to check the forum periodically. Anton Antig Logos Technical Support
    Posted to Faithlife Proclaim by Anton Antig on Sat, May 5 2012
  • Re: Drop Shadow, Inner Glow, Outer Glow

    Good morning. That's a good question. I've not heard if these text formatting options are going to be implemented in future updates but I will forward this to development for review. Thank you. Anton Antig Logos Technical Support
    Posted to Faithlife Proclaim by Anton Antig on Sun, Apr 29 2012
  • Re: I want my group to be moderated.

    Hello Matt, You'll need to be the admin for the group. Within your profile you have an "Edit Group" option underneath the group photo. Click on the link and there will be a check box for "Moderated". Place a check in the box to enable. Hope this answers your question. Anton Antig Logos Technical Support
    Posted to Faithlife Proclaim by Anton Antig on Sun, Apr 22 2012
  • Re: Signals

    Hello Donald, I was not able to replicate the problem you are getting in Proclaim. What version of Proclaim do you have installed? Additionally, have you tried restarting? Anton Antig Logos Technical Support
    Posted to Faithlife Proclaim by Anton Antig on Sun, Apr 22 2012
Page 1 of 2 (28 items) 1 2 Next > |