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  • Re: Still cannot scroll unless I place my finger on text instead of white area of tablet screen

    [quote user="Joe McCune (Faithlife)"]I am sorry, John, but the minimum version of Android required for our apps is 7.1.[/quote] Hi Joe, Ok, if I use the Logos app on my phone (which I do much less frequently, due to the smaller screen size), which is Logos app version 9.10.0 running on Android version 12, the same problem occurs. Plus, this has been
    Posted to Logos 9 Mobile by John Duffy on Thu, Jan 13 2022
  • Re: Still cannot scroll unless I place my finger on text instead of white area of tablet screen

    [quote user="JT (alabama24)"] Can you provide a screenshot to clarify? Where is the whitespace? [/quote] Hi JT. Thanks for replying. Whitespace is anywhere in between the written text. Some books, especially Bible study books, have lots of white space around the text (for which the problem is often experienced when in an actual Bible study with people
    Posted to Logos 9 Mobile by John Duffy on Wed, Jan 12 2022
  • Still cannot scroll unless I place my finger on text instead of white area of tablet screen

    I mentioned this a few years ago, but it is still a problem. If I attempt to scroll on the mobile app (Android on Samsung Tablet), nothing happens if I happen to initially place my finger where the screen is white. However, if I place my finger on text, it scrolls ok. This occasionally causes frustration when I forget this workaround, resulting in the
    Posted to Logos 9 Mobile by John Duffy on Wed, Jan 12 2022
  • Re: Logos 10 Speculation

    [quote user="Jerry Bush"]Besides that, what improvements or additions would you like to see?[/quote] I would like to see a dedicated small status area at the bottom of a section/pane. The problem is that when the cursor happens to be over some Bible text, the details of the word the mouse is hovering over are shown at the bottom of the section/pane
    Posted to General by John Duffy on Sat, Aug 21 2021
  • Re: Zotero and Logos

    [quote user="Vincent van Altena"] Hi John, Sorry for the delay in response. My idea for the Logos-Zotero group is that it should contain as much as possible correct, i.e. verified information for the resources. I agree Logos does not do a very good job in exporting the data, it is rather incomplete esp. when you need to comply with SBLHS2. We could
    Posted to General by John Duffy on Sun, Aug 15 2021
  • Re: Zotero and Logos

    [quote user="Vincent van Altena"] Hi all, I have created a LogosZotero group in which I have started to complete the bibliographical information which comes incompetely from an export out of Logos. I try to comply to the SBLHS2 regulations, so you will get nicely formatted references in Word when you use the SBLHS2 citation style. And I have also added
    Posted to General by John Duffy on Thu, Aug 12 2021
  • Re: Turning off emails

    [quote user="Lew Worthington"]I have turned OFF "Faithlife Church Products". And the customer support person was in agreement that this was the category of email. I have all Logos, Verbum, FL Connect, and Noet turned ON.[/quote] Hi Lee, I have the same problem, with pretty much the same preferences as you have. I started getting frequent Faithlife Church
    Posted to General by John Duffy on Tue, Mar 30 2021
  • Re: Smart tags stopped working

    I installed Proclaim this week, and now I have the same problem in that Word crashes when I try to access 'Additional Actions' in the right-click context menu in Word. I don't know if the two are related. Sometimes it crashes, and other times it just becomes slow to input text. A selection is only highlighted 'after' I let go of the mouse, and a word
    Posted to Logos 8 Desktop App by John Duffy on Sat, Mar 20 2021
  • Re: Proclaim will not import copyright or authors or CCLI numbers on songs in OpenLyric format

    Sean, The problem is being sent to the IT team to delete the My Songs database manually. The right-click context menu being missing and not being able to delete songs individually is being reported as a bug. You might also want to report the import problem as a bug too, as I mentioned in the second post above. If I get past this difficulty I hope to
    Posted to Faithlife Proclaim by John Duffy on Thu, Mar 18 2021
  • Re: Proclaim will not import copyright or authors or CCLI numbers on songs in OpenLyric format

    [quote user="Sean Metcalfe (Faithlife)"]Hi John, Sorry for the delayed response. If you log into Faithlife.com you should be able to see the presentation team connected to Proclaim and delete it. The trial is associated with that presentation team uniquely as well as the content in it. Here is an article on how to delete a group: https://support.faithlife
    Posted to Faithlife Proclaim by John Duffy on Thu, Mar 18 2021
  • Re: Bug: No option to delete song from my database

    [quote user="Scott Alexander"] This option is currently available in the beta. See this link if you want to try it out http://community.logos.com/forums/p/80627/564339.aspx#564339 To use it just right click on the song you want to remove and use the menu option there. [/quote] Did this option ever make it out of Beta into the stable version? There is
    Posted to Faithlife Proclaim by John Duffy on Thu, Mar 18 2021
  • Re: Proclaim will not import copyright or authors or CCLI numbers on songs in OpenLyric format

    How can I delete the Proclaim trial altogether, and then start again?
    Posted to Faithlife Proclaim by John Duffy on Thu, Mar 18 2021
  • Re: Proclaim will not import copyright or authors or CCLI numbers on songs in OpenLyric format

    I've found the problem. If the copyright text includes © then all subsequent text (inc. copyright, authors) in the properties section of the Openlyrics xml file are ignored. It imports the next section which is lyrics, though. I have a question. I plan to delete all the © in the xml files before importing them again. However, how can I delete the existing
    Posted to Faithlife Proclaim by John Duffy on Wed, Mar 17 2021
  • Proclaim will not import copyright or authors or CCLI numbers on songs in OpenLyric format

    Just starting a trial of Proclaim. I've exported songs from OpenLP in Openlyrics format. However, when they import to Proclaim, they are all missing the copyright details, the author details, and the CCLI number. Is there any way that I can get this info imported correctly, since I don't want to have to edit each song individually. Any help appreciated
    Posted to Faithlife Proclaim by John Duffy on Wed, Mar 17 2021
  • Re: Zotero and Logos

    [quote user="Jonathan Bradley"] Hey John, Thank you for sharing this. I am quickly using Zotero even more now! -Jonathan [/quote]
    Posted to General by John Duffy on Thu, Mar 11 2021
  • Re: Zotero and Logos

    [quote user="DAL"]Thanks! I’ll look into it. It looks very interesting 🧐 I’ve seen y’all mention it in the past but never really looked into it.[/quote] Andy Naselli has shared helpful resources on using Zotero: https://andynaselli.com/personal-theological-library https://www.youtube.com/watch?v=IdUI_b4RWjk&ab_channel=AndyNaselli His video shows using
    Posted to General by John Duffy on Wed, Feb 24 2021
  • Re: Zotero and Logos

    You don't even have to pay if you use large amounts of storage space. You can store that locally for free without restriction. The cost is only if you want to use Zotero's cloud backup and sync. Although that is convenient, I personally use another cloud backup and sync provider and have the Zotero folder stored on the cloud much cheaper as part of
    Posted to General by John Duffy on Wed, Feb 24 2021
  • Re: Zotero and Logos

    Hi Doug, I can't see any functional contact info on your bio in Faithlife. Could you please contact me using any of the methods here: https://cgcf.ie/index.php/en/contactus2/contact-us Thanks
    Posted to General by John Duffy on Wed, Feb 24 2021
  • Re: Zotero and Logos

    Hi Doug, No problem at all. It’d be a pleasure. I'll send you a private message (if I can figure out how to do that) with details.
    Posted to General by John Duffy on Wed, Feb 24 2021
  • Re: Logos 9 Wishlist

    [quote user="Donnie Vick"]I wish I could make a new notebook from the "set notebook" dropdown menu. [/quote] Yes, I've often thought that too. Good idea. Also, the option to choose from notebooks instead of the most recently used ones, from the right-click menu popup.
    Posted to General by John Duffy on Sat, May 23 2020
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