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Andrew Lane | Forum Activity | Posted: Fri, Jul 28 2017 7:39 PM

Is there a way to sign out of your mobile app and sign in under a different user?  Example is my wife has a logos account, and I have a logos account.  I have a book she wants to read.  Is there a way to sign out of hers and sign in under mine so she can read it from her tablet?

Posts 1095
Lee | Forum Activity | Replied: Fri, Jul 28 2017 7:46 PM

edited: look at the top right side of the app and you have an logout option

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Posts 4264
LogosEmployee
Kevin Byford (Faithlife) | Forum Activity | Replied: Fri, Jul 28 2017 8:18 PM

Andrew Lane:

Is there a way to sign out of your mobile app and sign in under a different user?  Example is my wife has a logos account, and I have a logos account.  I have a book she wants to read.  Is there a way to sign out of hers and sign in under mine so she can read it from her tablet?

Hi Andrew,

Switching between two (or more) Faithlife accounts isn't currently supported in our mobile apps and there isn't a way to sign out (I'm not sure what the previous post referred to).

However, if your wife installs one of our other mobile reader apps and signs in using your account, she will be able to read any purchased resource in your account. She will still be using her own account in the Logos app.

Aside from Logos, Faithlife mobile apps include Vyrso, Verbum, Noet, Faithlife Study Bible and Biblia (the Spanish version).

In your case I would recommend the Verbum app as it is closest in features to the Logos app. 

Posts 1095
Lee | Forum Activity | Replied: Fri, Jul 28 2017 9:08 PM

Keven 

I don't know if you have actually tried to sign out of the Logos app because I just did and it works for me.. And after you logout, you then have an option to sign in to Logos you could then put a different e-mail and user password and logon to that account.

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

Posts 1095
Lee | Forum Activity | Replied: Fri, Jul 28 2017 9:20 PM

Switching between two (or more) Faithlife accounts isn't currently supported in our mobile apps and there isn't a way to sign out (I'm not sure what the previous post referred to).

Kevin what is the Sign out tab under the user icon in the upper right corner for if it does not log you out?  Because it does sign you out and then you could login under a different e-mail and password. 

The switching between users in the app may not be an option but you could think outside of the box.

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

Posts 689
James McAdams | Forum Activity | Replied: Sat, Jul 29 2017 4:18 AM

Lee appears to be looking at the web app rather than the mobile app.

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Forum MVP
JT (alabama24) | Forum Activity | Replied: Sat, Jul 29 2017 5:20 AM

Andrew Lane:
Is there a way to sign out of your mobile app and sign in under a different user?

As has been mentioned, "no." Logos is designed for "one user." If the app had the ability to sign out and then sign in to a different account one of two things would happen: 1) The original users notes & documents would be deleted and have to be re downloaded any & every time users switched back & forth OR 2) the document/resource space for both would permanently reside on the device, taking up valuable space on the device. Although it might make sense in your situation to allocate space for two accounts on your device, it doesn't make sense for most users.

Andrew Lane:
Example is my wife has a logos account, and I have a logos account.  I have a book she wants to read.  Is there a way to sign out of hers and sign in under mine so she can read it from her tablet?

For clarification: Although Logos is designed for "one user," FL has interpreted "one user" to include a husband & wife. She could just use your account and in doing so, prevent you from making multiple purchases of the same resources.

The other solutions mentioned is 1) to use the web app or 2) to have her download one of the other FL apps to log into your account. That would only take up a tiny bit more space (relatively speaking) than if she were able to log into your account. 

macOS, iOS & iPadOS | Logs |  Install

Posts 3146
Tes | Forum Activity | Replied: Sat, Jul 29 2017 5:22 AM

What is the difference between Web app and mobile app?

Blessings in Christ.

Posts 29041
Forum MVP
JT (alabama24) | Forum Activity | Replied: Sat, Jul 29 2017 5:38 AM

Tes:
What is the difference between Web app and mobile app?

  • The desktop app is downloaded and resides on a computer (windows, mac). This is the "full" version.
  • The web app uses a web browser and is continuing to add desktop app features. If you have access to it, click here https://app.logos.com   
  • The mobile app is downloaded and resides on a mobile device (iOS or Android). Features are more limited. 

macOS, iOS & iPadOS | Logs |  Install

Posts 3146
Tes | Forum Activity | Replied: Sat, Jul 29 2017 7:00 AM

alabama24:

Tes:
What is the difference between Web app and mobile app?

  • The desktop app is downloaded and resides on a computer (windows, mac). This is the "full" version.
  • The web app uses a web browser and is continuing to add desktop app features. If you have access to it, click here https://app.logos.com   
  • The mobile app is downloaded and resides on a mobile device (iOS or Android). Features are more limited. 

Thanks Alabama.

Blessings in Christ.

Posts 1095
Lee | Forum Activity | Replied: Sat, Jul 29 2017 6:27 PM

Thanks James

Wow, It was like a light coming on some how I over looked that he said Mobile app instead of Web App.. Embarrassed

And in trying to help I answered the wrong way..  Sorry Kevin.

I guess we really need to look closer at every word to make sure we , or I Embarrassed correctly. 

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

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