I have been trying to update to the latest beta (11 I think) and when I go to update, it says that the update can't run. I will manually download and install, but obviously something is still wonky about the update process.
Forum http://community.logos.com/forums/t/6731.aspx has tutorial for posting archive of log files, likely provide update process insight.
Keep Smiling [:)]
Also may I ask from where are you going to 'Update'?