Timing of PrePub Releases is detrimental to Logos Sales

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This post has 49 Replies | 6 Followers

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Matt Hamrick | Forum Activity | Replied: Thu, Oct 7 2010 10:41 AM

Great Dan P.. you all rock.

Now about that idea of the Credit Balance Account, that is a great idea and I would love it for any title I might need in the future.

 

Posts 2964
tom | Forum Activity | Replied: Thu, Oct 7 2010 1:47 PM

Bob Pritchett:

I'm sorry about this, and we'll invest some time in trying to find a solution.

While it would be nice to let people "hold" a pre-pub price for the future, it would destroy the value of pre-pub for us (estimating actual sales, so we can manage cash flow and plan products) if everyone started pre-ordering and then holding every product, "just in case." We'll try to come up with something that works for both of us, though.

-- Bob

While I am deleting my pre-pubs for a different reason, why not have a 30 or 60 day window that people who have order the pre-pub can wait to hold off in purchasing the book?  This would allow people to stager the expense as they see fit.

Posts 19140
Rosie Perera | Forum Activity | Replied: Thu, Oct 7 2010 3:35 PM

Dan Pritchett:

Right now, what I am going to do for everyone reading this, is to make a one time exception to the rules.

Wow, Dan! You rock! Logos has awesome customer service! I have never heard of a company extending such a generous offer in response to moanings by its customers.

Dan DeVilder:

allow me to add another wrinkle: I went to add pre-pubs, but some of them, like the Theol. Journals, pubs today . . . would there be a way to add/snapshot/cancel prepubs for the next couple weeks, but also take part (add/cancel) in pre pubs that may be announced before the end of October? 

Dan, you could add everything you want to your pre-pub basket and take a snapshot of it. Then delete what you can't afford now. Then if within the next three weeks some other pre-pub comes along that you really want, add it to your basket and remove something else that you've already locked in at the pre-pub price. Your only risk if is something you really, really want comes along between now and the end of October which is already under development and shipping soon and which by itself is more than you'll be able to afford. Not likely. If it's just now being listed on pre-pub, you'll probably have time to prepare for that expense. And adding it now (removing anything else) will lock in its pre-pub price for you without sacrificing any other pre-pub prices you'd already locked in.

Dan DeVilder:

I mean, what if we finally get the entire John Stott collection, or the collected works of Bob Pritchett.

Oh man, would I love to have the collected works of John Stott!

The collected book-length works of Bob Pritchett are already available here, and many of his other short writings are available here and here. Smile

Posts 31
Luther Locklin | Forum Activity | Replied: Thu, Oct 7 2010 3:39 PM

Dan,

I honestly don't know what to say to such a generous and timely response except thank you.  I appreciate the out of the box thinking that brought this solution to you and to us.  This is what makes doing business with Logos such a pleasure.  Your care for your customers and your company are displayed in this type of customer oriented behavior by you and your employees.

Thank you again,

Luther Locklin

Posts 291
Bob Schlessman | Forum Activity | Replied: Thu, Oct 7 2010 3:46 PM

Mark A. Smith:

Problem solved in just seven minutes. Maybe even faster for Dan P. (Note it has some Greek stuff in it, too. Oil of Logos, perhaps.)

Wow Mark! I didn't know you had a humorous side to ya! ;-)

Posts 2457
Ronald Quick | Forum Activity | Replied: Thu, Oct 7 2010 3:47 PM

Logos -  Thanks for the opportunity to purchase the prepubs like this!!

Unfortunately, just this morning I canceled the Anchor Yale Bible Reference Series that I put on prepub a year ago for $499.  I put it back on prepub, but at the current rate of $599.Crying

Posts 21
Daryl Musson | Forum Activity | Replied: Thu, Oct 7 2010 3:57 PM

WWWWOOOOOOOHHHHOOOOOOOOOOOOOOO!!MusicYesGift

Posts 5532
DIsciple II | Forum Activity | Replied: Thu, Oct 7 2010 4:13 PM

Dan Pritchett:
Right now, what I am going to do for everyone reading this, is to make a one time exception to the rules.

Thank you Dan offer it is very much appreciated. 

I though have to be realistic and by June 2011, there will be other titles not doubt coming out that I'd be interested in, and really so in no better position to keep up with my "want" list then let alone combining it with my current "want" list.  So wisdom and prudence has to prevail in me personally taking up the offer.

But I do appreciate the gesture and so want to say thanks for making it.

Posts 653
Alex Scott | Forum Activity | Replied: Thu, Oct 7 2010 6:39 PM

So, let's see if I've got this right.  Sometime before the end of October, we pre-order anything that we might be even remotely interested in.  Then, as they become due for publication, we cancel any of them that we're not prepared to pay for at the time, and we have until the end of June 2011 to activate them again at the pre-pub price.  (Assuming of course that we follow the instructions for doing this).

Longtime Logos user (more than $30,000 in purchases) - now a second class user because I won't pay them more every month or year.

Posts 308
James W Bennett | Forum Activity | Replied: Thu, Oct 7 2010 7:00 PM

Dan,

I thank you and Logos for your extremely generous offer. I have been a satisfied Logos customer for more than ten years and cannot understand how anyone can think that Bob, you, and all the Logos employees are anything but customer oriented. Yes, sometimes we customers come over sounding a little demanding, but I would like to rectify that at this time. I for one REALLY appreciate the top-notch product and service I have received for the last decade (even if pointed Syriac doesn't yet display properly in L4 Big Smile ).

And in the spirit that I am sure you intended with this offer, I will make use but not abuse your generosity. There are really only two pre-pubs that I have not picked up because of timing. I will now get them, defer one other I have waiting, and try my best not to defer any others so that you and yours can also plan on an expected revenue stream.

God Bless!!!

 

---

James W Bennett

http://syriac.tara-lu.com/

Posts 533
Jonathan Burke | Forum Activity | Replied: Fri, Oct 8 2010 12:23 AM

With a $12,000 prepub list, I'm one of those who really appreciates Dan's incredibly generous offer. Contrary to what my friends think, I don't purchase every item that Logos publishes. In fact I ignore a lot of what comes out.

However, as a researcher and regular contributor to journals, I do purchase the scholarly items which tend to carry a significant price premium, especially the commentary sets (AYBD, Hermeneia, WBC, etc). This offer is going to help me out a lot.

Win 7 x64 | Core i7 3770K | 32GB RAM | GTX 750 Ti 2GB | Crucial m4 256GB SSD (system) | Crucial m4 256GB SSD (Logos) | WD Black 1.5 TB (storage) | WD Red 3 TB x 3 (storage) | HP w2408h 24" | First F301GD Live 30"

Posts 4508
Robert Pavich | Forum Activity | Replied: Fri, Oct 8 2010 8:02 AM

Thank you Dan and Logos!

What a kind and generous offer!

I'll take you up on it!

Robert Pavich

For help go to the Wiki: http://wiki.logos.com/Table_of_Contents__

Posts 3914
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Friedrich | Forum Activity | Replied: Fri, Oct 8 2010 8:04 AM

Alex Scott:

So, let's see if I've got this right.  Sometime before the end of October, we pre-order anything that we might be even remotely interested in.  Then, as they become due for publication, we cancel any of them that we're not prepared to pay for at the time, and we have until the end of June 2011 to activate them again at the pre-pub price.  (Assuming of course that we follow the instructions for doing this).

Alex, I believe you have a one time offer to take any 'held off/cancelled" pre-pubs to be lumped together and either paid for up front at the original p-p price, or even to spread out that pre-pub total into a payment plan.  But only one lump sum/one time.  Anything you have added up till the end of October, and provided you and the sales staff has a snapshot of your pre-pubs.  Yes, and cancel the ones you are not wanting to immediately purchase, but rather go into your "pre-pub bin for later purchase"

I like Apples.  Especially Honeycrisp.

Posts 653
Alex Scott | Forum Activity | Replied: Fri, Oct 8 2010 10:09 AM

If you're like me, you're probably going through the list of pre-pubs to see what you might like to add under the present circumstances.  If so, you might want to consider sorting the pre-pub list according to "Highest in Price".  I don't see a lot of value of deferring a lot of very low priced items and it's a very long list.

Another thing to consider is that, if you place a whole lot of orders for items you know full well you'll never want, you're doing Logos a disservice by skewing the apparent level of support for many resources, so let's use a little discretion in utilizing this generous offer by Logos.

Longtime Logos user (more than $30,000 in purchases) - now a second class user because I won't pay them more every month or year.

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Dave Hooton | Forum Activity | Replied: Fri, Oct 8 2010 4:35 PM

Alex Scott:
so let's use a little discretion in utilizing this generous offer by Logos

Well said!

Dave
===

Windows 10 & Android 8

Posts 427
Wilson Hines | Forum Activity | Replied: Mon, Oct 11 2010 7:54 AM

Dan, you guys are incredible.  You people are the best.  There was so much rolling off this October and November and some of it was incredibly necessary, but after already spending a wad the first week of October I was destitute and full of derision LOL

Thanks guys!

Wilson Hines

Posts 8899
fgh | Forum Activity | Replied: Mon, Oct 11 2010 8:56 AM

Dan

Thanks for the offer! Let me just make sure we're on the same page about one detail. You write "Any time after the Pre-Pubs that you originally ordered shipped, you may call your sales rep. and ask them to place your order." and "All orders must be placed before the end of June 2011."

Well, since these are pre-pubs, it goes without saying that some of them may not necessarily have shipped by the end of June. In these cases I presume your statements above is to be understood as that we can, before the end of June, call (or e-mail) our sales reps and have them put the stuff we still want, and think we can afford, back on our pre-pub lists at the locked-in price, just as if they had been there all along. Is that correctly understood?

 

"The Christian way of life isn't so much an assignment to be performed, as a gift to be received."  Wilfrid Stinissen

Mac Pro OS 10.9.

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Matthew C Jones | Forum Activity | Replied: Mon, Oct 11 2010 9:32 AM

fgh:
Well, since these are pre-pubs, it goes without saying that some of them may not necessarily have shipped by the end of June. In these cases I presume your statements above is to be understood as that we can, before the end of June, call (or e-mail) our sales reps and have them put the stuff we still want, and think we can afford, back on our pre-pub lists at the locked-in price, just as if they had been there all along. Is that correctly understood?

This is a GOOD question that needs Dan Pritchett's clarification. Kevin Becker's take on it   http://community.logos.com/forums/p/24312/180909.aspx#180909 , and mine as well, is when Dan throws away our snap shot, all frozen prices are lost. I hope Dan says he will add the frozen prices back in our Pre-Pub list if they haven't yet been released by July 2011, but the way I currently read Dan's offer that is a "gray area" that needs clarification. It would have an effect on how you want to handle long term Pre-Pubs.

My personal solution to this (if I'm sure I want it, would be to keep that Pre-Pub on the order list. If it languished past June, it will still be locked in for sure. If it comes due before June and I am not ready to take delivery, I can cancel it just before shipping and pick it up before July 1st. But doing it this way skews Bob's statistics again and defeats the original goals of the Pre-Pub program.

I will ask Dan Pritchett to clarify this point. I hope he comes back with your understanding and not mine & Kevin's.

Logos 7 Collectors Edition

Posts 653
Alex Scott | Forum Activity | Replied: Mon, Oct 11 2010 9:44 AM

They will wipe out the snapshot items, not your ongoing prepub list.

Longtime Logos user (more than $30,000 in purchases) - now a second class user because I won't pay them more every month or year.

Posts 184
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Dan Pritchett | Forum Activity | Replied: Mon, Oct 11 2010 10:28 AM

fgh:
Well, since these are pre-pubs, it goes without saying that some of them may not necessarily have shipped by the end of June.

The goal of this offer is to address the issue confronting customers with too many titles going live specifically during the month of October 2010. It is a response to a one month cash-flow crunch. It is not designed to give an unlimited free pass, to all the best prices, for all the titles, for all time. That is why the offer expires at the end of October 2010, and all orders must be completed before the end of June 2011.

I have no problem if people want to maximize this offer and add the entire Pre-Pub list to their carts, take a snapshot, have a sales-rep also take a snap-shot, and then delete the items they feel they need flexibility on paying in the near term, but again, remember that this is designed to solve an October issue, and as soon as you get away from the design it begins to become unwieldy. It was really only designed for October titles, and while it may be expanded upon, it only makes sense for titles that will ship before the end of June 2011.

We plan on throwing away all snap-shots at the end of June 2011. There will be no way to put any items back onto Pre-Pub at lower prices than they are at the time. There is no technical way for our sales reps to even make an exception or enter an order at a "lower than current" price in their Pre-Pub system.

Since the goal is to really relieve the burden of October 2010 cash flow, it behooves you to only delete locked-in prices that you know will ship before June 2011, or at least keep your eye on the titles you are interested in very closely.

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