A better way to get logs to send to Logos

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This post has 26 Replies | 1 Follower

Posts 53
Daniel Bergquist | Forum Activity | Posted: Thu, Oct 21 2010 9:29 PM

After watching the video at http://community.logos.com/forums/t/6731.aspx I had to think there must be an easier way to get the log archive.

What you need is a scribe to gather your logs for you. Meet Logos Log Scribe. 7875.Logos Log Scribe.app.zip

This little app will create a LogosLogs.gz file on your desktop containing all of the relevant log files that Logos would like you to send with your bug report.

This is an initial release and it has not been tested on 10.5. I welcome any feedback from both users and Logos developers.

As a disclaimer: I do not work for nor am I associated with Logos in anyway.

12-Core Mac Pro, MacBook 2.0 GHz Core Duo, Mac mini

Favorites: http://www.piratechristianradio.com http://issuesetc.org

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Rosie Perera | Forum Activity | Replied: Thu, Oct 21 2010 11:00 PM

Great job, Daniel! Why didn't anyone think of that before? Now if only someone will write one of these for Windows...

EDIT: You might want to add a link about this to the wiki page "Mac Troubleshooting" in the section on How to Report Bugs in Logos 4 Mac once you feel confident in your app.

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Jack Caviness | Forum Activity | Replied: Fri, Oct 22 2010 4:11 AM

Daniel Bergquist:

This is an initial release and it has not been tested on 10.5. I welcome any feedback from both users and Logos developers.

As a disclaimer: I do not work for nor am I associated with Logos in anyway.

Thank you, Daniel. I downloaded and tried your app on my MBP (10.6.4), and it worked flawlessly. Now, I will just wait for the next crash to send files to Logos.

 

Posts 2733
Bohuslav Wojnar | Forum Activity | Replied: Fri, Oct 22 2010 4:33 AM

How in the world is it possible that MAC people have something first? Shouldn't it be first for the Windows-loyal users and only then (long waiting in between...) for MAC people?!  Big Smile

Bohuslav

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Fri, Oct 22 2010 5:04 AM

Rosie Perera:
EDIT: You might want to add a link about this to the wiki page "Mac Troubleshooting" in the section on How to Report Bugs in Logos 4 Mac once you feel confident in your app.

Wonder about feedback for Wiki page update http://wiki.logos.com/Mac_Troubleshooting ?

Keep Smiling Smile

Posts 18632
Rosie Perera | Forum Activity | Replied: Fri, Oct 22 2010 5:16 AM

Keep Smiling 4 Jesus :):

Rosie Perera:
EDIT: You might want to add a link about this to the wiki page "Mac Troubleshooting" in the section on How to Report Bugs in Logos 4 Mac once you feel confident in your app.

Wonder about feedback for Wiki page update http://wiki.logos.com/Mac_Troubleshooting ?

I'm not sure what you're asking with your "wonder about" shorthand, KS4J. Could you elaborate more?

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Jack Caviness | Forum Activity | Replied: Fri, Oct 22 2010 6:55 AM

Bohuslav Wojnar:

How in the world is it possible that MAC people have something first? Shouldn't it be first for the Windows-loyal users and only then (long waiting in between...) for MAC people?!  Big Smile

Should I have rebuked Daniel rather than thanking him? Should he had abandoned his trusty Mac, adopted a decidedly inferior OS and programmed the routine, waited several weeks and then released the utility for the Mac? Big Smile (offered in the same spirit as the quoted post)

Posts 62
James R. Adams | Forum Activity | Replied: Fri, Oct 22 2010 6:57 AM

This sounds really great. Thanks for the work. But I'm having trouble. I've downloaded the file twice and unzipped it with a program called Zipeg. But I can't open it. My mac tells me it is damaged or incomplete. Any suggestions. (Ironic... You're just trying to to help support Logos. Now you are being asked to support Log Scribe.)

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Friedrich | Forum Activity | Replied: Fri, Oct 22 2010 7:00 AM

This is how I (a PC user) have to send my logs:

 

I like Apples.  Especially Honeycrisp.

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Jack Caviness | Forum Activity | Replied: Fri, Oct 22 2010 7:01 AM

James R. Adams:
I've downloaded the file twice and unzipped it with a program called Zipeg.

I unzipped it in the Finder and had no problem using it. Just double-click the .zip icon, and it should expand.

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Jack Caviness | Forum Activity | Replied: Fri, Oct 22 2010 7:05 AM

Dan DeVilder:

This is how I (a PC user) have to send my logs:

 

No wonder Bohuslav thought the utility should have been available for PC users. Sending logs from the Chez Republic must be terribly expensive. Geeked

Posts 18632
Rosie Perera | Forum Activity | Replied: Fri, Oct 22 2010 7:21 AM

This is how I get my logs to send to Logos:

======>>>>>

Posts 1680
Jerry M | Forum Activity | Replied: Fri, Oct 22 2010 8:04 AM

I don't want to send anyone my logs.

"For the kingdom of God does not consist in words but in power"      Wiki Table of Contents

Posts 62
James R. Adams | Forum Activity | Replied: Fri, Oct 22 2010 8:44 AM

If I send you my logs, am I then free to get that annoying speck out of your eye? Wink

Posts 62
James R. Adams | Forum Activity | Replied: Fri, Oct 22 2010 8:46 AM

Jack Caviness:

James R. Adams:
I've downloaded the file twice and unzipped it with a program called Zipeg.

I unzipped it in the Finder and had no problem using it. Just double-click the .zip icon, and it should expand.

Thanks, Jack. Zipeg utility was the problem. It's working fine now.

Posts 53
Daniel Bergquist | Forum Activity | Replied: Fri, Oct 22 2010 11:06 AM

Thanks guys!

Sounds like aside from now resolved zip issues, it's working for everyone. I'd still like to hear from the Logos developers as to if the contents of the LogosLogs.gz file is correct.

I've got some enhancements in mind once I get time to do them. This is something I threw together in my free time at home, so no guarantees.

I could use an icon for the app. If people want to throw some ideas together, I'll pick one. Be sure not to violate Logo's copyrights though. (I hope they are ok with "Logos Log Scribe," I wanted the name to be descriptive as to its function.) I'd also be willing to let Logos bundle this app with their software. Otherwise, I'll just include it in the newfangled Mac App Store Apple announced this week. Gratias, of course.

12-Core Mac Pro, MacBook 2.0 GHz Core Duo, Mac mini

Favorites: http://www.piratechristianradio.com http://issuesetc.org

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LogosEmployee
Tom Philpot (Faithlife) | Forum Activity | Replied: Fri, Oct 22 2010 1:35 PM

Daniel Bergquist:

After watching the video at http://community.logos.com/forums/t/6731.aspx I had to think there must be an easier way to get the log archive.

Thanks Daniel.

It might be nice to date/timestamp the LogosLogs.gz file name and possibly the user name. I happen to download a lot of posted logs, so it might be helpful to have some way to distinguish them.

Something like LogosLogs_thomas_20101022_1332.gz

 

 

Mobile Development Team Lead

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Jack Caviness | Forum Activity | Replied: Fri, Oct 22 2010 1:47 PM

Tom Philpot:
It might be nice to date/timestamp the LogosLogs.gz file name and possibly the user name. I happen to download a lot of posted logs, so it might be helpful to have some way to distinguish them.

Tom

I posted a set of logs using this utility here 185393.aspx. Did they come through as needed?

Posts 1861
LogosEmployee
Tom Philpot (Faithlife) | Forum Activity | Replied: Fri, Oct 22 2010 3:28 PM

Jack Caviness:
I posted a set of logs using this utility here 185393.aspx. Did they come through as needed?

Yep. Just fine.

Mobile Development Team Lead

Posts 53
Daniel Bergquist | Forum Activity | Replied: Fri, Oct 22 2010 3:42 PM

Tom Philpot:

Jack Caviness:
I posted a set of logs using this utility here 185393.aspx. Did they come through as needed?

Yep. Just fine.

 

Excellent!

Better archive naming is definitely on my to-do list!

12-Core Mac Pro, MacBook 2.0 GHz Core Duo, Mac mini

Favorites: http://www.piratechristianradio.com http://issuesetc.org

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