Proclaim "on Air" license expired??

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This post has 7 Replies | 2 Followers

Posts 64
Kenny L Flaming | Forum Activity | Posted: Tue, Jan 17 2012 7:17 PM

I opened my Proclaim/MAC today and it said my "on air" license has expired" 

 

Don't we have to end of month and hen the option of posting pics on FB etc to get another month?????

Pastor Kenny Flaming

 http://www.CrossPointe-Church.net

 

Posts 40
Will Jenkyns | Forum Activity | Replied: Wed, Jan 18 2012 2:20 AM

Hi

The same thing has happened to me, for two groups that I have. I am running a training session for church people tonight, and as things stand, I won't be able to due to the licence issue.

Any ideas Proclaim people?

 

William Jenkyns

York

UK

Posts 2
Aaron Pratt | Forum Activity | Replied: Wed, Jan 18 2012 6:39 AM

The same thing happened to me today. I also have church TONIGHT (Jan. 18). Proclaim is supposed to be free thru January and I also did the picture think in facebook and am still waiting to get the extension into February.

Is someone working on these issues i hope asap?

thanks

Aaron Pratt

Turku, Finland

Posts 159
Matthew Peterson | Forum Activity | Replied: Wed, Jan 18 2012 9:45 AM

We'll take care of this right away. You'll be able to present today with no problem.

 

Posts 194
Allen Petersen | Forum Activity | Replied: Wed, Jan 18 2012 9:45 AM

The licenses have been updated.

Please let us know if you continue to see the expired license message.

-allen

 

Posts 1729
LogosEmployee
Hunter Clagett | Forum Activity | Replied: Wed, Jan 18 2012 11:54 AM

Our server was having some issues resulting in Proclaim not properly pulling down licenses. We rolled out a fix that should address this.

You shouldn't have a watermark in your presentations going forward, or that message. 

Please let us know if it reappears. 

 

Thanks,

- Hunter Clagett

Logos 4 Bug Report - Mac | PC

Proclaim - Mac/PC

Posts 2
Aaron Pratt | Forum Activity | Replied: Wed, Jan 18 2012 12:36 PM

thanks everyone. thoroughly impressed with the quick response.

God bless

Posts 64
Kenny L Flaming | Forum Activity | Replied: Wed, Jan 18 2012 2:23 PM

Y'all fixed that FAST!   Having tried to used Media Shout/MAC for the last year and dealing with nothing but crashes and failures Im thoroughly IMPRESSED!!!

I have sent my Media Shout/MAC program back and waiting on my refund to purchase my yearly license!

 

 

Pastor Kenny Flaming

 http://www.CrossPointe-Church.net

 

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