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Lyric Scrolling Issue
Over the past few weeks we have been experiencing an issue with the Lyric Scrolling function. We have been using Lyric Scrolling for some time, however, slides have now started to freeze mid-song when using certain keyboard keys. Using the arrow keys to scroll through slides seems to work fine, but as soon as one uses…
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Playing video in background in another application hijacks NDI output in Proclaim
We encountered a strange bug (related to a larger issue that needs addressing). FIRST, THE SETUP: Our projectors are connected directly to Birddog NDI receivers. The Birddogs receive the NDI signal and output via HDMI to the projectors. The Birddogs DO NOT have the ability to rescale the resolution or framerate. What it…
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Proclaim module for BitFocus Companion
Hi all - if you're a user of BitFocus Companion, just to let you know that a new version of the Proclaim module has been published (v1.2.2) which adds some additional actions and presets that you may find useful: "Show Text" - brings back text that has been hidden by the "No Text" action "Custom 1" and "Custom 2" - trigger…
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Multiple formatting bugs make Proclaim a pain to use
The first bug inserts paragraph breaks throughout the bible slide Import bible slides from Logos sermon builder into Proclaim Select all bible slides and apply a smart media With all bible slides still selected check the "Include verse numbers" box Paragraph breaks are now at the end of every verse, even when "Block…
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CCLI→Planning Center→Proclaim import = blank slides to clean up
Our Planning Center imports lyrics from CCLI, and our Proclaim imports lyrics and everything else from Planning Center. From those sources, it always receives lyrics with a line break under every section's label. Based on Proclaim's article about manual importing, it's not expecting line breaks there. So since Proclaim…
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Logging in to the CCLI lyric video setlist from inside Proclaim
I recently purchased a CCLI Lyric Video License. When I added the setlist as a webpage, it asks for login information, but will not advance the proclaim browser to the login page. when I go to the CCLI login page from inside proclaim, it will allow me to enter my email address and password, but the login button is grayed…
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Can you stop all syncing while OnAir?
We are having an issue on Sunday mornings during service where we've had syncing start happening while we are already on air, and the whole presentation will go back to the pre-service loop, sometimes in the middle of the song. We feel that once you're On Air this should freeze any syncing unless we are in Edit mode. Is…
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Options Not Persisting when making changes to Default Song Media
Steps to recreate: Add a new song slide, which will be created with center-left alignment option, "show title on first slide" option enabled. Make adjustments to the alignment option, such as "align top left" option enabled, or "show title on every slide" option. Right click slide and select "Set as default Song" This…
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Indent
can I set limit for indentation when typing lyrics in ?
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Quick Screens Respect Confidence monitor layouts
Not sure if this is a feature request or a bug - Currently, the Quick Screens do no respect the confidence monitor layouts. It would be nice if the Quick Screens would respect confidence screen layouts that are configured to show current/next slides instead of showing only the Quick Screen.
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two bible versions on 1 slide
we have bilingual services some times and it would be cool to add 2 scripture translations on 1 slide like Spanish RV60 and KJV side by side
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Multiple Duplicate Slides at End of Song
Occasionally when I add or change a song in Proclaim it creates multiple copies of the last song slide, anywhere from 2 -9 additional slides for no apparent reason. I have deleted any extra spaces at the end of the song lyrics, but there is no change in the number of extra slides at the end of the song. It does not happen…
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Proclaim NDI source pixelated in OBS
I've been wrestling with significant pixelation of the NDI input source from Proclaim into OBS (and subsequently out to the livestream). I believe I nailed it down this morning to down scaling of the primary display resolution which seems to disappear when set to 1920*1080. Is there a way to run the primary display at…
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Import bible translation
I purchased the AMP translation of the bible. When I select the On Screen Bible it appears in the menu on my home computer but not the one at the church. We are in the same group. How can I get it to show up on all of our computers?
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How do I change the name of the video?
I am wanting to change the video name, the part circled in the pic. I can begin to delete and type a new name, then it just bounces back and appears with the original name. I really don't want have to delete the videos and reload them, just to change the name.
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Youtube video error 153
I am trying to add a Youtube video as a Web Page in Proclaim and when I paste the full youtube.com URL (I copied the link from the header in the browser, not from the "share" link on the video) from Youtube into the header at the top of the page, it gives me an Error 153, Video Player Configuration Error. I have cleared my…
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Picture in Picture Transparency Color Setting
Have a virtual display for my online slides allowing for lower thirds and transparency setting for my live broadcast. I can not seem to set the transparency background color if I use Picture in Picture. Is there a trick somewhere??
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Backup, Export or Download Song Database
Hello and good morning! I haven't found anywhere to do this within Proclaim, but is there any way to EXPORT or Backup / download the song database or even as song files? We've done quite a lot of edits to our music and song library, and I need a backup done for a chord / music database software upgrade. If anyone from…
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Sermon Audio Not Loading or Uploading
For the last two Sundays, we've been getting the above errors after going Off Air, and we have not been able to publish our sermon audio. Has anyone seen this before? Is there a way to fix it? In the meantime, is there a way to access the audio files so that we can upload them manually? Thanks in advance.
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Invisible Desktop Shortcut Icon on MacOS Tahoe 26.3.1 & Proclaim 4.17
Since upgrading to MacOS Tahoe (26.3.1) my Proclaim desktop shortcut icon is invisible. I've adjusted MacOS settings and recreated the shortcut but it is still completely transparent/invisible.
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OSB QuickScreen has stopped working
OSB has stopped working and won't open from F9 or clicking the QuickScreen (Ctrl+Shift+O works). I can't be sure but suppose the problem came after a recent update (which has been two of during the last week).
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Renaming Image Slideshow service items in Pre-Service loop doesn't work properly
I have an Image Slideshow service item that displays a Welcome slide I can rename it, by right-clicking and selecting the Rename Item option But when I restart Proclaim, the original name returns While I first noticed this on an Image Slideshow item it's not specific to that, the same thing happens with a Content slide
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Cover Images not loading from Proclaim to Logos Sermons
When I publish a sermon from Proclaim, it is not saving the first slide as a cover image. It used to, but no longer. Now I just have blank images. In my Proclaim presentations I have a start recording prompt, then the first sermon slide (always an image, never blank), then other sermon slides, then a stop recording prompt.…
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Planning Center Song - Lyric + Images
I have songs in Planning Center Services with lyrics attached, but I want to import the service and use our collection of lyric image slides that include the words and notes for all our songs. What are the steps?
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PowerPoint/Keynote Import Error
Each time I try to import our song slides from PowerPoint it throws an error and either does not load them or loads another file set from the same folder. I have attempted to use two different computers, an iMac and a MacBook Pro.
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QR code feature breaks URLs
Add a QR code, it defaults to https://proclaim.logos.com, and the QR code is generated the same. Mobile screenshot showing that URL configured, and recognized the same: But touch the URL at all (add a space and immediately delete) and the QR code is no longer usable because it adds an extraneous backslash. Mobile…
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Confidence Monitor - Next Slide Preview
The "Next Slide Preview" item for the confidence monitor templates does not show the next slide. It will only show the placeholder in both my screen preview and the actual confidence monitor. It is not an issue with the slide content because when I advance through the slides, the current slide preview shows them.
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Help in Proclaim
Hello! I am still slowly learning this program. My question is, when I am in the slides and for example I am putting in a slide for the First Reading, how can I have it so there are not two slides, I only need one, just for the title page per say. I could look at a manual, if I had one…is there one somewhere that I could…
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Lightshark LS1
Has anyone used proclaim to control lighting use the lightshark LS-1?
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Web page for Slido not loading
The web page item isn't able to load a Slido presenation, it just sits on a loading screen and tells you it's taking too long. The web page will load normally on any other browser or device. Tried it on Proclaim on a PC and on a Mac. The website in question is this one…
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SignFeed QR Code Question
When I add a QR code onto a Signfeed slide it show up in the editing mode but does not show in the Preview or ON AIR modes. What am I doing wrong? Thanks
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CCLI numbers missing when songs are imported to Song Library
When I import songs from SongSelect the CCLI number don't import when import is done from Song Library. If the import is done from Add Song in an event CCLI number is imported, but not from Song Library.
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QR Code Won't Display In Signfeed
When I add a QR code onto a Signfeed slide it show up in the editing mode but does not show in the Preview or ON AIR modes. What am I doing wrong?
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Presenting Songselect's Lyric Videos in Proclaim
Recently CCLI has introduced a Lyric Video app. To date I haven't found a way to use this in Proclaim. Are the plans to address this issue. Thanks for your attention to this matter,
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Should Importing PowerPoint slides correctly preserve notes on those slides?
I've just imported a three slide PowerPoint file into Proclaim - selecting the option to render slides as images. The first two PowerPoint slides had some notes associated with them, the third didn't. After the import, the notes associated with the first slide had been added to each of the slides imported. What is the…
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Sharing Boards between groups
My youth pastor has decided he wants to use proclaim. Yea! But in setting him up with his own group, I'm finding that while we can share songs, sharing backgrounds is a little more problematic. I can go to media, and then to shared group content, but it pulls everything (announcement graphics , sermon graphics etc). On my…
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Youtube Embed Not Working
I was trying to reproduce this issue, but I am unable to embed YouTube videos at all. I get Error 153: Video player configuration error. I have tried my own videos to verify that embedding is enabled, but I cannot find any video that works. Pasting a link does reformat automatically, so…
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Masking (Background) Effects in Proclaim
I frequently use the Background Masking shapes in songs, with a moving background to make the text stand out more. I recently saw a church where the background masking was translucent, allowing the background image to show through, while the text was still easier to read. Does anyone know if this is available in Proclaim,…
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Reused slides appearing blank in preview and on-air since update to v14.6.0.0375
Since upgrading Proclaim to v4.16.0.0375 we are seeing an odd display problem with slides inserted via Add Item > Reuse Item… These slides have a black background with both white and yellow foreground text. However, in the edit view the yellow text is appearing in blue and the view of the slide to the right is blank. In…
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How reliable is preaching mode to control proclaim.
I’m new to logos and thinking about going in on proclaim. We currently use Easy Worship. I love the idea of using faithlife, logos and proclaim everything working together and being all from same company. Is it reliable? Does preaching mode control proclaim consistently and reliably
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Advance slides in Remote APP via foot switch or clicker.
I'm looking for a way for our worship leader on stage to control the advance of slides without her hand constantly interacting with the tablet. I've seen bluetooth foot pedals that advance PDF pages. Does anyone have suggestions? I'm thinking the distance from the stage to our AV booth would create an unreliable connection…
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Lyric Scrolling Issue
Over the past few weeks we have been experiencing an issue with the Lyric Scrolling function. We have been using Lyric Scrolling for some time, however, slides have now started to freeze mid-song when using certain keyboard keys. Using the arrow keys to scroll through slides seems to work fine, but as soon as one uses…
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How can I set adding '1' to first verse in bible item?
nowhere I can find the option. If I set 'Include section headings', Chapter number shown, not verse number.
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Random Hard Cuts Instead of Fade
My name is Andrew and I am using my pastor's account. After a recent update, some song slides will randomly hard cut between slides instead of Fade like we have it set. I find this distracting. I've tried increasing the fade time and it doesn't help. This happens on both my computer at home and the one at church.
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Sequestering song arrangements between different teams
Is there a way of enforving song arrangements between different teams that doesn't rely on training the operators?? I can see that you can create multiple Song Libraries but that these don't seem to be automatically associated between different Proclaim Teams and have to be manually selected when loading up existing songs.…
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No transitions?
It appears that none of the transitions are working for content slides. we have it set to fade over 1.5 seconds and we are getting a hard cut. is there something I am missing? or is there an issue?
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Slide Transitions
Slide transitions are not working in the latest presentation I put together. An updated downloaded when I opened Proclaim on 2/12.
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Time out
I had Proclaim time out (I think) during the Pastor's message yesterday. It came right back when I hit a key, then advanced to the next slide. Is there a setting that accidently was changed that is causing this? How do I correct it. This is the second time it has happened.
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A couple of questions about configuring display outputs
I was looking at what is involved in setting up displays in Proclaim and virtual screens and have a couple of questions: Setting up NDI feeds Configuring masks Setting up an NDI feed looks something like this: But once I have seen the Create button have the small icon indicating it requires system privileges and when I…
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What is the proper formatting for .txt files to "Import as Lyrics"?
Greetings all, I am attempting to import all our songs as .txt files using the Import as Lyrics function in the Song Library. All seems to work as expected except for the failure to recognize Attribution even though it is very much present (see picture below). The Proclaim Support pages are not clear at all as to the…