Please help: Logos is everywhere!

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fgh | Forum Activity | Replied: Tue, Nov 13 2012 4:06 PM

I have reported yet another case of lingering popups in BUG: Another repeatable case of popups that don't go away.

"The Christian way of life isn't so much an assignment to be performed, as a gift to be received."  Wilfrid Stinissen

Mac Pro OS 10.9.

Posts 777
Brisa Davis | Forum Activity | Replied: Thu, Feb 7 2013 10:41 AM

fgh:

I have now confirmed that this is repeatable: I deliberately put the cursor on top of the Lectionary tab just before hitting Opt-Cmd-W, and got a screen looking just like in my earlier screenshot.

As mentioned here: http://community.logos.com/forums/t/59602.aspx

I have been unable to reproduce this popup. If you find steps that reproduce the issue for you again (since from my understanding of the above thread it wasn't reproducible for you either), please let us know. 

Posts 8893
fgh | Forum Activity | Replied: Fri, Feb 8 2013 10:37 AM

No, I can't seem to replicate it either. Let's hope it's gone for good, and not just playing games with us.Smile

But since we're at this thread, let me reiterate what I said on page 1:

fgh:

By this time, though, my absolutely worst popup annoyance is the Library popups. Please please please change it so that only the book covers give popups upon hovering. It's virtually impossible to work in the Library. There's always a popup on top of what you want to read.

Number two would be that note icon popups don't behave like footnote number popups.

Number three would be the fact that you can't drag in the lower right corner to resize, combined with the fact that some popups show up so long that the bottom is below the screen and can't be read.

"The Christian way of life isn't so much an assignment to be performed, as a gift to be received."  Wilfrid Stinissen

Mac Pro OS 10.9.

Posts 65
Randy Marsh | Forum Activity | Replied: Fri, Feb 8 2013 11:04 AM

I have Mac OS X Mountain Lion and I have occasionally had this to happen with Logos.  This seems to happen at times in which Logos runs slow or becomes unresponsive on my computer.  I  have a Late 2011 model of a MacBook Pro with 2.5 GHz i7 Quad-core processor, 8 Gigs of Ram, and a 1GB video Card along with another half GB video card.  This does not happen often though.

Posts 777
Brisa Davis | Forum Activity | Replied: Mon, Apr 1 2013 9:48 AM

I apologize for the delay in getting back to you on this thread. 

fgh:
By this time, though, my absolutely worst popup annoyance is the Library popups. Please please please change it so that only the book covers give popups upon hovering. It's virtually impossible to work in the Library. There's always a popup on top of what you want to read.

I will pass this suggestion on to the Development department. 

fgh:
Number two would be that note icon popups don't behave like footnote number popups.

Could you explain more specifically what you mean?

fgh:
combined with the fact that some popups show up so long that the bottom is below the screen and can't be read.

Do you have a specific example of this?

Posts 8893
fgh | Forum Activity | Replied: Mon, Apr 1 2013 1:20 PM

Brisa Davis:

fgh:
By this time, though, my absolutely worst popup annoyance is the Library popups. Please please please change it so that only the book covers give popups upon hovering. It's virtually impossible to work in the Library. There's always a popup on top of what you want to read.

I will pass this suggestion on to the Development department. 

Thank you!

Brisa Davis:

fgh:
Number two would be that note icon popups don't behave like footnote number popups.

Could you explain more specifically what you mean?

If you see an interesting link in a footnote popup, you can click on the footnote number, and the popup becomes 'sticky', and allows you to hover on the link and see what it says.

If you see an interesting link in the popup when you hover on a note icon, you can't do that. There is no way to get it 'sticky'. You have to open the note file, and hover on the link from there.

This

  • is inconsistent  -- the note is also a footnote, just made by me instead of the author/editor/translator,
  • takes considerably more time,
  • uses considerably more computer power,
  • takes up considerably more screen estate, 
  • makes notes considerably less useful, since most of the time you end up deciding that the link probably isn't worth the trouble of opening the note file,
  • creates all sorts of additional problems, like changing what note file shows up the next time you try to use the right-click menu.

There are a number of threads complaining about this inconsistency, but I don't think Logos has ever commented on any of them.

Brisa Davis:

fgh:
combined with the fact that some popups show up so long that the bottom is below the screen and can't be read.

Do you have a specific example of this?

The most typical culprit is the ECF volumes, both in the Library popups, and in popups from links to them in other resources, but occasionally it happens with other books as well. Here's the first I found right now:

Here's another one from the following paragraph:

Here's an ECF volume in the Library, but it doesn't look at all like it has in the past:

The problem with the text being cut off is still there, but now there's suddenly a number of other problems as well:

  • The font size has become much smaller (i e we've got a new "yet another font slider malfunction").
  • The text is cut off even though there's plenty of room for the popup to increase upwards. In the past, all cut off popups I've seen have been top to bottom.
  • Trying other volumes shows that the text can now be cut off even though there's plenty of space both above and below the popup.

When are you going to make popups [automatically and manually] resizable and movable? That would take care of a number of popup issues.

Furthermore, all Library popups now seem disabled when the Info is open. OK, I did want fewer popups, but I didn't say none.Smiledo want them from the book cover. Now I'm having a hard time comparing the popup with the Info, which I needed for this post, and I will also have problems when I've selected several resources for tagging, and then want to see the info for one of them.

And then, of course, investigating this also made me find several resource specific popup issues.Sad I'll go and write up a bug report about them, and add a link here later. EDIT: BUGS: Popup issues in the Catechism of the Catholic Church.

"The Christian way of life isn't so much an assignment to be performed, as a gift to be received."  Wilfrid Stinissen

Mac Pro OS 10.9.

Posts 8893
fgh | Forum Activity | Replied: Wed, Apr 3 2013 11:52 AM

Brisa Davis:

fgh:
By this time, though, my absolutely worst popup annoyance is the Library popups. Please please please change it so that only the book covers give popups upon hovering. It's virtually impossible to work in the Library. There's always a popup on top of what you want to read.

I will pass this suggestion on to the Development department. 

I just realized there is a Uservoice suggestion for this: * Suggestion: Please change they way Book Info pop-ups work when looking in the Library. Wish I had any votes free... Those of you who do, please spare some for this.Smile

"The Christian way of life isn't so much an assignment to be performed, as a gift to be received."  Wilfrid Stinissen

Mac Pro OS 10.9.

Posts 8893
fgh | Forum Activity | Replied: Mon, Apr 8 2013 6:54 PM

Brisa Davis:

fgh:
combined with the fact that some popups show up so long that the bottom is below the screen and can't be read.

Do you have a specific example of this?

I now seem to get these all the time. Two of several examples from today:

   

I can't remember ever getting this many before. In the past it's mainly been an ECF issue.

"The Christian way of life isn't so much an assignment to be performed, as a gift to be received."  Wilfrid Stinissen

Mac Pro OS 10.9.

Posts 8893
fgh | Forum Activity | Replied: Tue, Apr 23 2013 3:40 AM

OK, I believe I've found the cause for the cut off popups in resources (not the ECF in the Library). 

Popup with font slider two steps from the left:

Same popup with font slider two steps from the right (where I most often have it):

I had no idea it was that much that was cut off! More than half!

Yes, it's good that the font slider changes the font size in the popups as well, so that I can read them, but you really need to implement popups which automatically adjust the size to the content, and which have scroll bars and a 'draggable corner'. 

"The Christian way of life isn't so much an assignment to be performed, as a gift to be received."  Wilfrid Stinissen

Mac Pro OS 10.9.

Posts 8893
fgh | Forum Activity | Replied: Tue, May 7 2013 11:09 AM

Bump.

"The Christian way of life isn't so much an assignment to be performed, as a gift to be received."  Wilfrid Stinissen

Mac Pro OS 10.9.

Posts 777
Brisa Davis | Forum Activity | Replied: Thu, May 9 2013 1:36 PM

fgh:

If you see an interesting link in a footnote popup, you can click on the footnote number, and the popup becomes 'sticky', and allows you to hover on the link and see what it says.

If you see an interesting link in the popup when you hover on a note icon, you can't do that. There is no way to get it 'sticky'. You have to open the note file, and hover on the link from there.

I will pass this suggestion on to the Development department.

fgh:
The problem with the text being cut off [in popups]

I was able to reproduce this issue when increasing the font scale. The font is truncated on Windows correctly occasionally, with an elipsis. It looks like an elipsis isn't used on Mac. I will report this to Development.

fgh:
[For popups in the Library] The font size has become much smaller (i e we've got a new "yet another font slider malfunction").

I am able to reproduce this issue on Mac. I will report this to Development.

fgh:
[For popups in the Library]

  • The text is cut off even though there's plenty of room for the popup to increase upwards. In the past, all cut off popups I've seen have been top to bottom.
  • Trying other volumes shows that the text can now be cut off even though there's plenty of space both above and below the popup.

The resource popups in the Library are meant as a preview, not as a full description. Popups in resources, however, should be using the full screen.

fgh:
Furthermore, all Library popups now seem disabled when the Info is open.

This has been by design since the Library popups were implemented. Development has decided that the popup is redundant when the resource information panel is open.

Posts 8893
fgh | Forum Activity | Replied: Fri, May 10 2013 12:29 PM

Brisa Davis:
I was able to reproduce this issue when increasing the font scale. The font is truncated on Windows correctly occasionally, with an elipsis. It looks like an elipsis isn't used on Mac. I will report this to Development.

Brisa Davis:
I will pass this suggestion on to the Development department.

Brisa Davis:
I am able to reproduce this issue on Mac. I will report this to Development.

Thanks.

Brisa Davis:
The resource popups in the Library are meant as a preview, not as a full description. Popups in resources, however, should be using the full screen.

The ECF Library popups used to use the full screen. But maybe that was just because the font was larger then? Yet, I do seem to remember more (most) of the TOC's being visible in the past.

Brisa Davis:
This has been by design since the Library popups were implemented.

Is my memory really that bad...?

Brisa Davis:
Development has decided that the popup is redundant when the resource information panel is open.

It isn't. The info is only visible when you have one resource selected, not when you have many. Example:

  1. I have received a new collection of fifteen books.
  2. I select them all. They've downloaded together with a whole lot of other books, so finding and Cmd-clicking every last one takes a little while.
  3. I tag them all as Catholic and Patristic.
  4. Now I'm beginning to think about subject. I see that most of them should be tagged as Christology. I also see two new books outside this collection that should get the same tag, and two books in the collection that should not get the tag. So far so good. Easy to fix with Cmd-click. -- Only there's also three books inside and five outside that I'm unsure about, and would need to see the info for. But because there are no popups, I can't, so...
  5. I have to get out of the multi-select mode, and click these books one by one to see the info.
  6. I then have to select the relevant ones again, before I can add the tag.
  7. I tend to add a lot of tags to theological books, so doing this over and over again takes a lot of unnecessary time.

I also find it rather amusing (you can read that as absurd...) for Development to talk about "redundant" popups: the redundant popups are the ones that are all over the place when the info panel is not open! Why would I possibly need a popup for every single column there? One column (the book cover) that shows a popup on hovering when the info panel is closed, and one column (the same) that shows a popup on hovering when the info panel is open: nice and consistent, not too much, not too little. Please.

"The Christian way of life isn't so much an assignment to be performed, as a gift to be received."  Wilfrid Stinissen

Mac Pro OS 10.9.

Posts 1258
LogosEmployee
Dylan Rondeau | Forum Activity | Replied: Wed, Dec 18 2013 1:33 PM

fgh:
The font size has become much smaller (i e we've got a new "yet another font slider malfunction").

This should be fixed in 5.2a Beta 1.

Dylan Rondeau, Software Tester

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