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Dick Roberts | Forum Activity | Posted: Fri, Mar 1 2013 9:29 AM

I am having numerous problems using Proclaim consistently.  I have an order of service, but when I attempt to select an item from the left pane (service order) I cannot move to a different service item, thus preventing any edits. please advise

Posts 646
Ann Boyles | Forum Activity | Replied: Fri, Mar 1 2013 10:22 AM

Hello Dick. I'm not entirely sure what you are experiencing. Could you tell me, step by step, what you are doing? You say you have a service item selected from the left pane in the Order of Service, presumably by clicking on it and having it highlighted with a yellow line around it. You say you are then unable to click and select a different service item? Does the app crash, or freeze? Do you just stay on the first service item forever? Can you tell me what kind of service item you are trying to select?

Can you also provide your logs when you experience an issue like this one? You can find instructions on how to locate and post your logs here: http://community.logos.com/forums/94.aspx

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