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Michael McLane | Forum Activity | Posted: Mon, May 23 2016 5:29 AM

I purchased this Lexham title but it is not showing up on mobile devices or on the web app. The other two companion works do show up. Is there a reason?

https://www.logos.com/product/62116/every-good-thing-an-introduction-to-the-material-world-and-the-common-good-for-christians

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JT (alabama24) | Forum Activity | Replied: Mon, May 23 2016 7:27 AM

Was it very recently released? 

OSX & iOS | Logs |  Install

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Michael McLane | Forum Activity | Replied: Mon, May 23 2016 7:47 AM

Hmmm... Not sure. It wasn't a pre-pub because I got it with one of its companions.

https://www.logos.com/product/62117/every-waking-hour-an-introduction-to-work-and-vocation-for-christians

Thanks

Posts 27673
Forum MVP
JT (alabama24) | Forum Activity | Replied: Mon, May 23 2016 7:59 AM

From everything I can tell, this resource <should> be available on mobile. Sometimes resources aren't available immediately upon release, but shortly afterwards. In some other cases, someone forgets to "flip the switch," which may be the case here. You could try the command "rebuild index" which will rebuild the library list (this isn't the same thing as "rebuild index" on the desktop). If that doesn't work, we will have to wait for FL to chime in. 

OSX & iOS | Logs |  Install

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Graham Criddle | Forum Activity | Replied: Mon, May 23 2016 9:09 AM

I purchased this resource via prepub and it shipped on 18 May - so five days ago but over the weekend.

It is not currently visible on my iPad

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LogosEmployee
Kevin Byford (Faithlife) | Forum Activity | Replied: Mon, May 23 2016 11:34 AM

I'm able to reproduce this issue; I'll write up a case.

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Michael McLane | Forum Activity | Replied: Mon, May 23 2016 2:23 PM

Thanks

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