Monthly recurring website problem with 'Top Products'

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Posts 237
Colin | Forum Activity | Posted: Tue, Jun 7 2016 1:55 AM

Each month I like to check the offers which are available if you purchase a base package. Until several months ago, I could simply add one to my cart then see: 

a) the price for the discounted topical bundles (with the additional 15% off) then

b) the page with all of the different categories of additional special offers which are only available when you buy a base package. 

But lately (past 3-4 months maybe?) 

a) only gives a percentage discount, not a price. 

b) Only shows the first 4 or 5 offers and if you attempt to use the arrow to see the other offers in each category they disappear - literally there is nothing there. As well as that, sometimes the prices display in AUS dollars, sometimes a box shows which says 'dynamic pricing.'

All in all, this section of the website is functioning very poorly lately. I've tried with google chrome and IE just in case it's a browser issue but I get the same result.  

This is just one of the reasons why I always use a Sales Representative. But since many people do not, surely this means that Logos is missing out on additional revenue because the pages do not load/display properly. 

While I'm speaking about this, why could we not get an email listing all of the special deals available each month if you buy a base package?

Oh and finally, The ESV Study Bible (notes only) used to feature regularly on that page with a discount. Now, it is the full ESV study Bible which includes the ESV text. But if you buy a base package, you always get the text of the ESV! Is it not more sensible to offer the notes only version?


Posts 237
Colin | Forum Activity | Replied: Tue, Jun 7 2016 8:39 AM

I just realised there is a dedicated forum for and have cross-posted there.


Posts 266
Celeste Fiorillo | Forum Activity | Replied: Tue, Jun 7 2016 9:07 AM

Thanks, Colin. We are addressing the issues.

Posts 237
Colin | Forum Activity | Replied: Tue, Jun 7 2016 9:21 AM

Thank you Celeste! 

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MJ. Smith | Forum Activity | Replied: Tue, Jun 7 2016 9:29 AM

FYI (future reference) this post best fits in the forum

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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