Invisible Items in Proclaim Ver. 2.0.000018

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Posts 87
Dave Hill | Forum Activity | Posted: Fri, Dec 2 2016 10:18 PM

Loving some of the new features in the latest update.

Here's a problem however I'm having in preparation for sunday. I'm working from home on a MacBook Pro, so these issues are in Edit & Preview, I'm not sure how it will be with the external screen in On Air mode.

Some items in the left column randomly disappear, then sometimes reappear in a wrong order, and other times reappear correctly while other items disappear. They are still in the presentation, just invisible on the left column leaving a blank space in the left column, This could be an issue if the user is looking for the next sermon slide and it's invisible. Sometimes even the headings for "Pre Service", "Warm Up" etc. disappear or appear in wrong sequence.

Here are a few screen shots. You will notice that while it is missing in the left column it is still visible in the line-up at the bottom.

In this first screen shot, there is a "Christmas Day Service Times" video that comes after the "Upcoming Events" slide show.

In this Screen Shot below, there is a "Christmas Music CD Promo" that comes after the "Upcoming Events" Slide show.

In the Screen shot below "Sermon Point 1." is invisible.

Thanks for checking into this.

Dave Hill

Posts 87
Dave Hill | Forum Activity | Replied: Fri, Dec 2 2016 10:41 PM

I forgot to mention, when the item is invisible in the left column, the empty space is not selectable, so you cannot select it to be displayed from the left column.

Posts 643
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Jordan Sjodin | Forum Activity | Replied: Sat, Dec 3 2016 12:42 AM
Thanks for the report! I actually think we fixed this issue today! Look for an update on Monday. As for this Sunday, restarting proclaim after all edits are done and right before your service should restore the items that got wonky.

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