Notes changes are not retained

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Darryl Fong | Forum Activity | Posted: Sat, Jul 20 2019 8:59 AM

When I add/modified/change notes, the changes are not retained.   I tried several times

Anyone having this issue?   

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Graham Criddle | Forum Activity | Replied: Sat, Jul 20 2019 9:18 AM

Hi Darryl

Darryl Fong:

When I add/modified/change notes, the changes are not retained.   I tried several times

Anyone having this issue?   

No - I've just tried and it works fine.

What platform are you on, which application?

And what steps do you take that result in this issue?

Graham 

Posts 5
Darryl Fong | Forum Activity | Replied: Sun, Jul 21 2019 3:10 PM

Using IMac with Mojave and Logos 8.    I can add to my notes and modify but once I exit and pull it back up, no changes or addtions that I made were saved.  

Posts 5
Darryl Fong | Forum Activity | Replied: Sun, Jul 21 2019 3:12 PM

I have also tried this on my Laptop i5 Windows 7 and nothing is saved when I add or modify my notes

Posts 10
Brian Evans | Forum Activity | Replied: Sun, Jul 21 2019 9:18 PM

I've run into a similar problem for at least the last two Logos versions on windows and the current web app.  I'm mostly copying commentaries and anchoring into my bible with note icons.  Highlight commentary, [Ctrl-C], add note, [Ctrl-V], highlight bible, add anchor.  A couple of months ago I got to Church and found none of my notes appeared when I hovered over the note icons.  The solution for me was to make sure the note window had fully loaded/refreshed every time I added a note before copying the note into the file (a couple of seconds delay each time).  If I don't, the icon appears in my commentary and in my bible and if I still have the note open the text is there but doesn't appear when I hover over the note icon.  If I select a different note and then go back to the first note the note text is gone and I can copy it back which stays.

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