4.2 beta 2 crash when loading home page

This crash happened when loading the home page. My indexer had previous crashed (report in a separate post), so I'm not sure if this is related. However, upon re-loading Logos the home page worked fine.

0334.Logos4.log

1884.Logos4Crash.txt

2010-12-10 00:48:12.3279    1    Info    HomePageViewModel    Creating document
2010-12-10 00:48:13.1459    1    Error    OurApp    Unhandled exception: System.InvalidOperationException: Operation is not valid due to the current state of the object.
   at LDLS4.HomePage.Document.PageLayoutItemGenerator.GenerateStoryFigure(HomePageItem item, Int32 nColumns, Int32 nContentColumns)
   at LDLS4.HomePage.Document.PageLayoutItemGenerator.GenerateStoryLayoutItem(StoryHomePageItem item, StoryPageLayoutItemTemplate template)
   at LDLS4.HomePage.Document.HomePageItemsToFlowDocumentConverter.FlowDocumentHomePageConverter.StartNewPage()
   at LDLS4.HomePage.Document.HomePageItemsToFlowDocumentConverter.FlowDocumentHomePageConverter.Convert()
   at LDLS4.HomePage.Document.HomePageItemsToFlowDocumentConverter.Convert(AppModel app, Size sizeDocument, Int32 nDocumentColumns, ControlTemplate templateDocumentView, IEnumerable`1 seqStoryItems, IEnumerable`1 seqMediaItems, Boolean bPresentation)
   at LDLS4.HomePage.HomePageViewModel.<GenerateItemsWork>d__66.MoveNext()
   at Libronix.Utility.Threading.AsyncWorkerTask`1.EnumMoveNext()
   at Libronix.Utility.Threading.AsyncWorkerTask`1.ContinueExecution(Object unused)
   at Libronix.Utility.Threading.AsyncAction.ContinueCallback(Object unused)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
   at System.Threading.ExecutionContext.runTryCode(Object userData)
   at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()

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Comments

NetworkGeek

I am getting this exact same crash it appears, every time.

5226.Logos4.log

7282.Logos4Crash.txt

NetworkGeek

I had a rebuild index going when it told me beta 2 was available, so I thought maybe the index was messed up. I ended the indexer process, deleted all the bible index and index files, and ran again. Still crashes. I tried running as administrator. Still crashes. I hit the Ctrl key and signed in to a blank layout (I usually open to Home Page). That worked! But then I clicked the Home page, and it immediately crashed. Something on the Home Page is messed up.

Dave Hooton

Something on the Home Page is messed up.

The Indexer lost context when trying to create the homepage on disk. Suggest you delete anything in C:\Users\Dominick\AppData\Local\Logos4\Data\oihatlh2.nzq\HomePage\

NetworkGeek

Something on the Home Page is messed up.

The Indexer lost context when trying to create the homepage on disk. Suggest you delete anything in C:\Users\Dominick\AppData\Local\Logos4\Data\oihatlh2.nzq\HomePage\

Thanks Dave. Last night I did a rebuild index just to be sure, and went to bed. Tried it this morning, it crashed still. Saw your post, went into the HomePage folder, deleted the folder in there and its contents. Ran it again, it immediately crashes when it tries to bring up the Home Page

Now, there is a HomePage\\2010-12-10 4.2a Beta 2\Xps folder which is empty.

Do you have any other ideas? Mark is your working?

Melissa Snyder

The cause of this crash has been fixed and the fix will be in the next beta. It had occurred a couple of times on my system. As a workaround I found that if I opened Logos to a blank layout, I was able to click on the Home Page without it crashing.

NetworkGeek

Thanks Melissa, I tried F5 after opening blank before and it didn't work, but I tried again just now with your advice and it did work. Glad the fix was found!

NetworkGeek

As a workaround I found that if I opened Logos to a blank layout, I was able to click on the Home Page without it crashing.

FWIW, this trick does not work on my laptop, it still crashes every time at the moment. I'll just wait for the next beta or open with blank page and do readings and prayers on my other computer (which I dare not close or hit F5 on!!! [:D]) ...

SteveF

FWIW, this trick does not work on my laptop

Me neither.

I always open to blank page.

When I then try yo load Home page consistently crashes

I too will wait, am just glad I found this thread and that its not "just me".

Thanks

Steve F

novusvita

Finally! After trying all the suggested solutions... the one below works for me (the loading hourglass will hang for awhile, but seconds later the text appears. you'll probably need to refresh F5 again to display the images. Weren't displaying the first time):

(Taken from http://wiki.logos.com/Logos_4.0b_Crashes)

Error ID: 3558 – TypeInitializationException: The type initializer for ‘System.Windows.Media.FontFamily’ threw an exception.

Cause: Corrupt Fontcache file
Solution: Run Services.msc. Stop Windows Presentation Foundation Font Cache 3.0.0.0 service. Delete FontCache3.0.0.0.dat in (XP) C:\Documents and Settings\LocalService\Local Settings\Application Data OR (Vista/Win 7) C:\Windows\ServiceProfiles\LocalService\AppData\Local. Reboot the computer.

This problem also manifests itself in a hang on the home page.
Logos 4 will start to open, but the home page never pulls up and the
program freezes; the only way to close it is through Task Manager. The
same solution should work for that scenario.