Logos 4.3 Beta 1 (4.30.0.0130) Crash

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Andrew Mitchell | Forum Activity | Posted: Fri, Mar 25 2011 2:33 AM | Locked

Hi

Please can someone remind me how to generate a log file. I haven't done it for a while and I can't find the forum post with the step by step guide.

I too am having problems with this beta. It crashes every time I open a layout. 

Thanks

Andrew

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Jack Caviness | Forum Activity | Replied: Fri, Mar 25 2011 3:13 AM | Locked

Andrew Mitchell:
Please can someone remind me how to generate a log file.

Andrew

LogosLogScribe will automate the gathering and archiving of L4 logos and place the compressed file on your desktop.

 

Posts 156
Andrew Mitchell | Forum Activity | Replied: Fri, Mar 25 2011 3:20 AM | Locked

8712.Logging.zipThanks Theolobias - that is an easier way than how I remembered. Anyway error logs attached. What causes the crash is entering a layout or typing a bible reference in the Go box.

Thanks

Andrew

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Tobias Lampert | Forum Activity | Replied: Fri, Mar 25 2011 3:24 AM | Locked

Andrew,

I'm no expert on logs, so hopefully someone will have a look at them soon and be able to help you!

"Mach's wie Gott - werde Mensch!" | theolobias.de

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Fri, Mar 25 2011 4:34 PM | Locked

Andrew Mitchell:
8712.Logging.zipThanks Theolobias - that is an easier way than how I remembered. Anyway error logs attached. What causes the crash is entering a layout or typing a bible reference in the Go box.

Logos4_Crash.txt has a crash from yesterday.  When Logos 4 Mac was launched again, corresponding Logos4.log file was overwritten.  If crash repeats, please compress Logging and post before opening Logos 4 Mac again.

Logos4.log file has 2 kinds of errors, but no crash.

1) Logos developers => *** -[NSAutoreleasePool release]: This pool has already been released, do not drain it (double release).

2) Error opening 3 Bibles: NIV, ESV, and NASB95.

Wonder about opening each Bible (NIV, ESV, NASB95), scroll some in those Bibles, sync, then try opening a layout or typing a bible reference in the GO box ?

Keep Smiling Smile

Posts 156
Andrew Mitchell | Forum Activity | Replied: Sat, Mar 26 2011 12:59 AM | Locked

Thanks. It crashed many times yesterday, but the logs were generated immediately after one of these crashes.

Thanks for your suggestion, which I tried, but logos is still crashing when I try to open a layout. I am wondering if there is a problem with my layouts.db

I will smile again once I can get Logos working Smile

 

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, Mar 26 2011 2:23 AM | Locked

Able to replicate crash using external version 4.30.136 by opening Logos 4 Mac to Home Page, then entering Matthew 1:1 , followed by clicking GO:

1616.43Beta1-Crash1.zip

On Home Page, can open to Mark 1:1-8 without a crash, so closed all sections in Passage Guide, then changed passage to Matthew 1:1-17, followed by opening one section at a time in Passage Guide.  Crash repeated after opening Biblical People.  Tried several more passages, was able to open Passage Guide Biblical People for Matthew 2:16-18:

Changing verses to include Joseph (e.g. Matthew 2:16-23) shows Biblical People being populated then Logos 4 Mac (4.30.136) crashing about a second after screen capture:

8787.43Beta1-Crash-PG-Joseph.zip

Keep Smiling Smile

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, Mar 26 2011 2:25 AM | Locked

Andrew Mitchell:

Thanks. It crashed many times yesterday, but the logs were generated immediately after one of these crashes.

Thanks for your suggestion, which I tried, but logos is still crashing when I try to open a layout. I am wondering if there is a problem with my layouts.db

I will smile again once I can get Logos working Smile

Wonder about workaround - open Passage Guide to Matthew 2:16-18, then close Biblical People section, followed by Home Page with Matthew 1:1 "GO"

Keep Smiling Smile

Posts 156
Andrew Mitchell | Forum Activity | Replied: Sat, Mar 26 2011 2:47 AM | Locked

Keep Smiling 4 Jesus :):
open Passage Guide to Matthew 2:16-18

I can open the passage guide, but as soon as I select any passage it crashes. 

Logs attached.

3348.Logging.zip

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, Mar 26 2011 2:55 AM | Locked

Andrew Mitchell:

Keep Smiling 4 Jesus :):
open Passage Guide to Matthew 2:16-18

I can open the passage guide, but as soon as I select any passage it crashes. 

Wonder if can open Passage Guide to Luke 1:1-4 ? (only has 1 Biblical People entry: Theophilus)

Keep Smiling Smile

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Andrew Mitchell | Forum Activity | Replied: Sat, Mar 26 2011 4:37 AM | Locked

Keep Smiling 4 Jesus :):
Wonder if can open Passage Guide to Luke 1:1-4 ? (only has 1 Biblical People entry: Theophilus)

Thanks, tried that as well but still crashes. Sad

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sun, Mar 27 2011 3:33 PM | Locked

Apologies - unable to replicate Biblical People crash using Logos 4.3 Beta 1 on PC:

Keep Smiling Smile

 

Posts 156
Andrew Mitchell | Forum Activity | Replied: Mon, Mar 28 2011 1:04 AM | Locked

Must be just a bug in the mac version then. I hope a developer reads this and has a fix for the next Beta. 

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Melissa Snyder | Forum Activity | Replied: Mon, Mar 28 2011 9:17 AM | Locked

I'm able to reproduce crash when Biblical People section is generated for PG on Matt 1:1 and have submitted logs to development. Thanks.

Posts 156
Andrew Mitchell | Forum Activity | Replied: Tue, Mar 29 2011 1:06 AM | Locked

Thank you Melissa

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