4.3 Beta 2 - Crash on Loading Saved Layouts

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Posts 208
Paul Gisbourne | Forum Activity | Posted: Tue, Apr 5 2011 11:52 PM | Locked

Just updated to 4.3 Beta 2, tried to load up a saved layout file I had and Logos crashed as it did with beta 1

 

4478.Archive.zip

Posts 156
Andrew Mitchell | Forum Activity | Replied: Wed, Apr 6 2011 12:45 AM | Locked

Same here Paul. Looks like our bugs were not fixed in this release. Although this is more than a bug as it makes the whole software completely unusable for me Sad. Logs attached. 

 

7506.Logging.zip

Posts 156
Andrew Mitchell | Forum Activity | Replied: Wed, Apr 6 2011 1:01 AM | Locked

Having said that, I can create a layout from scratch so I take back my words in my previous post about it being unusable. 

Posts 4077
Melissa Snyder | Forum Activity | Replied: Wed, Apr 6 2011 8:02 AM | Locked

Paul ~  If you recreate the saved layout that causes Logos to crash, does the app still crash when that new layout is loaded?

Posts 1416
Wes Saad | Forum Activity | Replied: Wed, Apr 6 2011 9:10 AM | Locked

So far I've not had any crashes from saved layouts. Wonder what is different.

Posts 208
Paul Gisbourne | Forum Activity | Replied: Wed, Apr 6 2011 9:58 AM | Locked

Melissa Snyder:

Paul ~  If you recreate the saved layout that causes Logos to crash, does the app still crash when that new layout is loaded?

 

No, the program is stable if I recreate old layouts.

However I'm unable to recreate all of them, as some are the basis of on going studies, and research for essays I'm writing and as I'm unable to open any note files or create new ones I can't fully recreate those layouts.

Posts 128
Doug Dunbar | Forum Activity | Replied: Mon, Apr 11 2011 2:51 PM | Locked

I'm having the same thing happening - When clicking on a saved layout, the program hangs, becomes a very small window in the left hand corner, then crashes.

Log and Crash.txt attached.

2134.Logos4.log

2541.Logos4_Crash.txt

Posts 4077
Melissa Snyder | Forum Activity | Replied: Tue, Apr 12 2011 9:58 AM | Locked

Doug Dunbar:

I'm having the same thing happening - When clicking on a saved layout, the program hangs, becomes a very small window in the left hand corner, then crashes.

Log and Crash.txt attached.

2134.Logos4.log

2541.Logos4_Crash.txt

We will review your logs. Thank you.

Posts 4077
Melissa Snyder | Forum Activity | Replied: Thu, Apr 14 2011 7:23 AM | Locked

Paul Gisbourne:

No, the program is stable if I recreate old layouts.

However I'm unable to recreate all of them, as some are the basis of on going studies, and research for essays I'm writing and as I'm unable to open any note files or create new ones I can't fully recreate those layouts.

The bug causing this crash will be fixed in the next beta.

Posts 4077
Melissa Snyder | Forum Activity | Replied: Thu, Apr 14 2011 7:27 AM | Locked

Andrew Mitchell:

Same here Paul. Looks like our bugs were not fixed in this release. Although this is more than a bug as it makes the whole software completely unusable for me Sad. Logs attached. 

Your logs have the same error as Paul's. This will be fixed in Beta 3.

Posts 4077
Melissa Snyder | Forum Activity | Replied: Thu, Apr 14 2011 7:29 AM | Locked

Doug Dunbar:

I'm having the same thing happening - When clicking on a saved layout, the program hangs, becomes a very small window in the left hand corner, then crashes.

Doug ~  Your crash is related to a different problem than Paul's and Andrew's. We don't have a resolution at this time; however, development is working on a fix. You may find that recreating the layout will resolve the problem for now.

Posts 208
Paul Gisbourne | Forum Activity | Replied: Fri, Apr 15 2011 3:47 PM | Locked

Melissa Snyder:

The bug causing this crash will be fixed in the next beta.

 

Wahoooooo Smile that's great news, many thanks Yes

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Tue, Apr 26 2011 12:12 PM | Locked

Wiki http://wiki.logos.com/Logos_4.3_Beta_3 page has: "Fixed crash when opening a Notes document caused by duplicate font family names." with link to this forum.  Wonder if Logos 4.3 Beta 3 squashes bug ?

Keep Smiling Smile

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