BUG: 4.3 Beta 2 refuses login password

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Jack Caviness | Forum Activity | Posted: Wed, Apr 6 2011 5:09 AM | Locked

Installed L4.3 Beta 2 from 4.2a SR-3. Installation proceeded normally until restart. Login returned an invalid password notice. After several attempts, I clicked the reset password link, received the email and reset the password to its original value which I have used since becoming a Logos customer in 2003.

Beta 2 still refused to allow login. This user ID and password work for the stable version and the Logos website. For now, I give up on these Betas.

Here are the logs, although I don't know how much help they can be since the application never opened.

4380.LogosLogs Jack Caviness 20110406-075959.gz

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Melissa Snyder | Forum Activity | Replied: Wed, Apr 6 2011 8:08 AM | Locked

Are you working online with Use Internet set to Yes?

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Jack Caviness | Forum Activity | Replied: Wed, Apr 6 2011 10:24 AM | Locked

Melissa Snyder:

Are you working online with Use Internet set to Yes?

Yes. I had no problem logging in from the stable version prior to installing Beta 2. After reinstalling the stable version, I again had no problem logging in. 

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Melissa Snyder | Forum Activity | Replied: Wed, Apr 6 2011 10:41 AM | Locked

Jack Caviness:

Yes. I had no problem logging in from the stable version prior to installing Beta 2. After reinstalling the stable version, I again had no problem logging in. 

 

We'll look at your logs. I've been able to sign in without problem with this beta, and I haven't seen any other reports of a problem. I'll update this thread when I know more.

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Jack Caviness | Forum Activity | Replied: Wed, Apr 6 2011 10:47 AM | Locked

Melissa Snyder:
We'll look at your logs. I've been able to sign in without problem with this beta, and I haven't seen any other reports of a problem. I'll update this thread when I know more.

Thank you.

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Tom Philpot (Faithlife) | Forum Activity | Replied: Wed, Apr 6 2011 2:04 PM | Locked

Jack Caviness:

Installed L4.3 Beta 2 from 4.2a SR-3. Installation proceeded normally until restart. Login returned an invalid password notice. After several attempts, I clicked the reset password link, received the email and reset the password to its original value which I have used since becoming a Logos customer in 2003.

Beta 2 still refused to allow login. This user ID and password work for the stable version and the Logos website. For now, I give up on these Betas.

Here are the logs, although I don't know how much help they can be since the application never opened.

4380.LogosLogs Jack Caviness 20110406-075959.gz

Jack, what version of Mac OS X are you running on this system?

 

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Jack Caviness | Forum Activity | Replied: Wed, Apr 6 2011 2:27 PM | Locked

Tom Philpot:
Jack, what version of Mac OS X are you running on this system?

10.5.8

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Melissa Snyder | Forum Activity | Replied: Thu, Apr 7 2011 12:39 PM | Locked

This will be fixed in Beta 3.

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Jack Caviness | Forum Activity | Replied: Thu, Apr 7 2011 1:25 PM | Locked

Melissa Snyder:

This will be fixed in Beta 3.

Thank you Melissa. Guess I will sit out Beta 2, or install it on my laptop which had Snow Leopard installed. However, that is usually my "don't mess this one up" system.

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Doug Dunbar | Forum Activity | Replied: Fri, Apr 15 2011 10:17 AM | Locked

I had a problem with this as well. What I found was that when I went to type in the password box the Keyboard Input would switch from English to Greek and wouldn't let me switch back - I posted this on the regular L4M forum as well. It took a few times a reboots to discover what was happening - I notices when I went to key in something else and was suddenly typing in Greek ?!?!? Which was invisible since the password is hidden as you type it in. I needed to switch off all other language input options in the system settings.

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Melissa Snyder | Forum Activity | Replied: Fri, Apr 15 2011 10:45 AM | Locked

Doug Dunbar:

I had a problem with this as well. What I found was that when I went to type in the password box the Keyboard Input would switch from English to Greek and wouldn't let me switch back - I posted this on the regular L4M forum as well. It took a few times a reboots to discover what was happening - I notices when I went to key in something else and was suddenly typing in Greek ?!?!? Which was invisible since the password is hidden as you type it in. I needed to switch off all other language input options in the system settings.

I will see if I can duplicate this problem on my Mac.

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Doug Dunbar | Forum Activity | Replied: Fri, Apr 15 2011 12:27 PM | Locked

It doesn't do that anymore.  I just bought up the login screen, and reentered the password, and it didn't switch the keyboard over.  I'm wondering if something happened when I uninstalled the current Beta to go back to the stable version?  Or it may have just been one of those inexplicable computer moments....

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Tue, Apr 26 2011 12:25 PM | Locked

Jack Caviness:

Melissa Snyder:

This will be fixed in Beta 3.

Thank you Melissa. Guess I will sit out Beta 2, or install it on my laptop which had Snow Leopard installed. However, that is usually my "don't mess this one up" system.

Wiki Logos 4.3 Beta 3 page has: "Fixed a Sign In authentication problem for systems with Mac OS X 10.5.x."

Wonder if downloading http://downloads.logos.com/LBS4/LBS4MacInstallerBeta/Logos4Mac.dmg and installing Logos 4.3 Beta 3 fixes login issue ?

Keep Smiling Smile

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Jack Caviness | Forum Activity | Replied: Tue, Apr 26 2011 2:15 PM | Locked

Keep Smiling 4 Jesus :):


Wiki Logos 4.3 Beta 3 page has: "Fixed a Sign In authentication problem for systems with Mac OS X 10.5.x."

Wonder if downloading http://downloads.logos.com/LBS4/LBS4MacInstallerBeta/Logos4Mac.dmg and installing Logos 4.3 Beta 3 fixes login issue ?



Downloading now; Time Machine backing up my working installation. I'll let you know.

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