BUG: 4.3 Beta 2 refuses login password
Installed L4.3 Beta 2 from 4.2a SR-3. Installation proceeded normally until restart. Login returned an invalid password notice. After several attempts, I clicked the reset password link, received the email and reset the password to its original value which I have used since becoming a Logos customer in 2003.
Beta 2 still refused to allow login. This user ID and password work for the stable version and the Logos website. For now, I give up on these Betas.
Here are the logs, although I don't know how much help they can be since the application never opened.
Comments
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Are you working online with Use Internet set to Yes?
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Melissa Snyder said:
Are you working online with Use Internet set to Yes?
Yes. I had no problem logging in from the stable version prior to installing Beta 2. After reinstalling the stable version, I again had no problem logging in.
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Jack Caviness said:
Yes. I had no problem logging in from the stable version prior to installing Beta 2. After reinstalling the stable version, I again had no problem logging in.
We'll look at your logs. I've been able to sign in without problem with this beta, and I haven't seen any other reports of a problem. I'll update this thread when I know more.
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Melissa Snyder said:
We'll look at your logs. I've been able to sign in without problem with this beta, and I haven't seen any other reports of a problem. I'll update this thread when I know more.
Thank you.
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Jack Caviness said:
Installed L4.3 Beta 2 from 4.2a SR-3. Installation proceeded normally until restart. Login returned an invalid password notice. After several attempts, I clicked the reset password link, received the email and reset the password to its original value which I have used since becoming a Logos customer in 2003.
Beta 2 still refused to allow login. This user ID and password work for the stable version and the Logos website. For now, I give up on these Betas.
Here are the logs, although I don't know how much help they can be since the application never opened.
Jack, what version of Mac OS X are you running on this system?
Mobile Development Team Lead
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This will be fixed in Beta 3.
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Melissa Snyder said:
This will be fixed in Beta 3.
Thank you Melissa. Guess I will sit out Beta 2, or install it on my laptop which had Snow Leopard installed. However, that is usually my "don't mess this one up" system.
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I had a problem with this as well. What I found was that when I went to type in the password box the Keyboard Input would switch from English to Greek and wouldn't let me switch back - I posted this on the regular L4M forum as well. It took a few times a reboots to discover what was happening - I notices when I went to key in something else and was suddenly typing in Greek ?!?!? Which was invisible since the password is hidden as you type it in. I needed to switch off all other language input options in the system settings.
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Doug Dunbar said:
I had a problem with this as well. What I found was that when I went to type in the password box the Keyboard Input would switch from English to Greek and wouldn't let me switch back - I posted this on the regular L4M forum as well. It took a few times a reboots to discover what was happening - I notices when I went to key in something else and was suddenly typing in Greek ?!?!? Which was invisible since the password is hidden as you type it in. I needed to switch off all other language input options in the system settings.
I will see if I can duplicate this problem on my Mac.
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It doesn't do that anymore. I just bought up the login screen, and reentered the password, and it didn't switch the keyboard over. I'm wondering if something happened when I uninstalled the current Beta to go back to the stable version? Or it may have just been one of those inexplicable computer moments....
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Jack Caviness said:
Thank you Melissa. Guess I will sit out Beta 2, or install it on my laptop which had Snow Leopard installed. However, that is usually my "don't mess this one up" system.
Wiki Logos 4.3 Beta 3 page has: "Fixed a Sign In authentication problem for systems with Mac OS X 10.5.x."
Wonder if downloading http://downloads.logos.com/LBS4/LBS4MacInstallerBeta/Logos4Mac.dmg and installing Logos 4.3 Beta 3 fixes login issue ?
Keep Smiling [:)]
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Downloading now; Time Machine backing up my working installation. I'll let you know.
Wiki Logos 4.3 Beta 3 page has: "Fixed a Sign In authentication problem for systems with Mac OS X 10.5.x."
Wonder if downloading http://downloads.logos.com/LBS4/LBS4MacInstallerBeta/Logos4Mac.dmg and installing Logos 4.3 Beta 3 fixes login issue ?0
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