Page 5 of 8 (146 items) « First ... < Previous 3 4 5 6 7 Next > ... Last »
This post has 145 Replies | 9 Followers

Posts 2778
J.R. Miller | Forum Activity | Replied: Wed, Nov 4 2009 9:12 PM

Chris, Mac Alpha support is only on the forums.

There is phone support for Mac 1.2.2.

My Books in Logos & FREE Training

Posts 1416
Wes Saad | Forum Activity | Replied: Wed, Nov 4 2009 9:15 PM

Joe,

But I imagine that would not be the case for questions involving resource licenses and such.

Posts 14
Br. Raymond Minot | Forum Activity | Replied: Thu, Nov 5 2009 1:48 AM

I'm not the type to argue. But, I don't believe the question is "did we have in version 3". There is no version 3 for the Mac.

Now if I've understood correctly, when version 4 is up and fully running, it will have all the functionality (Biblical people, places, sound, music, etc) without purchasing anything. Is that a safe assumption?

Posts 4508
Robert Pavich | Forum Activity | Replied: Thu, Nov 5 2009 3:18 AM

Raymond,

I believe that the levels are as follows:

 

1) Engine only. no bibical people, places etc.
Cost: $0

2.) Crossgrade: You get the things already mentioned.
Cost: $70

3.) Upgrade: You get what's in the package you select.
Cost: varies.

 

I'm a PC user so someone can verify...

Robert Pavich

For help go to the Wiki: http://wiki.logos.com/Table_of_Contents__

Posts 2212
Damian McGrath | Forum Activity | Replied: Thu, Nov 5 2009 3:54 AM

Robert Pavich:

Raymond,

I believe that the levels are as follows:

 

1) Engine only. no bibical people, places etc.
Cost: $0

2.) Crossgrade: You get the things already mentioned.
Cost: $70

3.) Upgrade: You get what's in the package you select.
Cost: varies.

 

I'm a PC user so someone can verify...

There's a minimal crossgrade $70 which provides some of the new resources (biblical people places things) and a package crossgrade - the cost of the latter depends on prior purchases

Posts 14
Br. Raymond Minot | Forum Activity | Replied: Thu, Nov 5 2009 4:18 AM

Thanks for the previous information.

Assuming that this information is correct, it means then, those who already purchased the original mac version have to pay more for what was promised. Personally, I don't think is right. As I said, I knowingly purchased a product that was not up to par BECAUSE there was the guarantee of the full functionality. For students and religious (I'm a Catholic monk), $70 is not a drop in a bucket.

Posts 4508
Robert Pavich | Forum Activity | Replied: Thu, Nov 5 2009 4:23 AM

Raymond,

What were you promised that you are now not getting exactly (specifically)?

Robert Pavich

For help go to the Wiki: http://wiki.logos.com/Table_of_Contents__

Posts 14
Br. Raymond Minot | Forum Activity | Replied: Thu, Nov 5 2009 4:29 AM

Aside that I can't get Logos 4 to work (indexing is done), according to the information provided, there will be no Biblical people, places, hymns, pronunciation examples, etc. UNLESS there is a purchase. Last year (around November 2008) I bought the Scholar's Library. I don't need to upgrade to the new Scholar's Library. I would just like to be able to have the promised Biblical people, places, hymns, pronunciation, etc. that is available in the former Window's (shudder) version.

Posts 4508
Robert Pavich | Forum Activity | Replied: Thu, Nov 5 2009 4:54 AM

Raymond,

I guess my next question would be....when were you promised "biblical people" and "biblical places"?

These are new features specific to V4.

Robert Pavich

For help go to the Wiki: http://wiki.logos.com/Table_of_Contents__

Posts 14
Br. Raymond Minot | Forum Activity | Replied: Thu, Nov 5 2009 5:56 AM

The promise was when the software was purchased. Well, the discussions leading up to it. And, perhaps also what was available on the web. These features are available in the Windows version. From what I can tell by the Windows installation I did, it's version 3.0e and you can find Biblical People under Tools->Bible Data-> Biblical People. 

Posts 4508
Robert Pavich | Forum Activity | Replied: Thu, Nov 5 2009 6:15 AM

Raymond,

I got it...

 

so your beef is that you purchased v3 for mac and there is no bibical people etc in it?

 

Now you've purchased a DIFFERENT PRODUCT....v4...(it's not the upgrade..it's a different product...they can live side by side..) and you don't want to spend the 70 to get that functionality in v4...correct?

I guess then I'm lost...

There is no promise that what is in V3 will be there in V4...they are two separate products....you bought two different products...

Am i right in thinking that development continues on the Mac v1 to gain parity with the Windows v3 version?

 

Robert Pavich

For help go to the Wiki: http://wiki.logos.com/Table_of_Contents__

Posts 222
Bob Turner | Forum Activity | Replied: Thu, Nov 5 2009 6:18 AM

first, there is no such thing as v3 for Mac.  the latest version prior to v4 was v. 1.2.2 and frankly - it wasn't that great.

i believe his "beef" is that he, like a lot of us, has spent a lot of money and would like a decent product.  it seems that v4 is promising that, but thus far we still don't have access to it.

River of Life Church: http://LifeOverflowing.org

Visit my blog: http://LifeOverflowing.org/pastor

 

Posts 838
Dewayne Davis | Forum Activity | Replied: Thu, Nov 5 2009 6:44 AM

Here is what was said in the past.

 

Jan 16th...

The next step is an incremental release to address small bugs and the
highest priority (small) missing features. This is coming very soon, though
I can't give a date.

The following step is a more significant release which will add "major"
features and get closer to the Windows version in terms of feature set -- 
but closer to the upcoming 4.x Windows version, not the existing release. I
don't have a date for this yet.

(We are already mining customer service feedback and this newsgroup for your
input on what's most important. Posts here do get read, even if we can't
reply with a yes/no immediately.)

As you can imagine, we weren't happy with how long it took to get the first
version out, so one of the things we're right in the middle of is making
changes to the team and project structure to help us get future releases out
more quickly. But this reorganization itself will take some time and energy.

Want to help?

Our number one need is MORE PROGRAMMERS. The Mac release _has_ been a
success, and we want to bring the Mac version to feature parity (and
beyond!) as fast as possible. So if the smartest person you know happens to
be a software developer (or better yet, a Mac software developer), please
encourage them to stop wasting their time on corporate web sites /
enterprise software / coding for rocket ships, and to give us a call. Bible
software is more rewarding to code. :-)

-- Bob

May 26th...

We're working on two updates: A minor update with bug fixes and a few new
features ("sooner"), and a major release that is more inline with the next
Windows release ("later").

I wish I could give you dates, but I can't predict this release any better
than the last... though at least it's all in-house now.

-- Bob

 

I think the problem is that some of the Mac users FEEL LIKE they paid 69 dollars for an unfinished product that looks as if it is being abandoned or replaced with version 4. It is unclear from recent statements whether the Mac users need to pay another 69 dollars, or if what was paid already is the same 69 dollars. If so, maybe they will let us use that as credit toward one of the upgrades? Probably not though...  It does not matter to me either way. But I don't want to pay twice if I don't have to. I think they have made the right decision to move to parity with L4. There is no sense in putting more into 1.2. If I have to pay the 69 again, then I consider it well worth it. I have L4 running on Fusion and aside from being a little sluggish, I am pleased. I don't use Libronix that much, but the new interface will make my Library much more usable when I do.

 

“... every day in which I do not penetrate more deeply into the knowledge of God’s Word in Holy Scripture is a lost day for me. I can only move forward with certainty upon the firm ground of the Word of God.”

Posts 14
Br. Raymond Minot | Forum Activity | Replied: Thu, Nov 5 2009 7:03 AM

Yes Dewayne... and no. I didn't pay $70. I am (we are.... we're a monastery) a brand new MAC Logos customer. I never knew the Windows software, I never knew Logos before November or December 2008. So the gripes about missing functionality... well, I don't have them because I don't know everything that the Windows software does. What I do know is that the former "add-ons" (Biblical people for example) for Windows does/did exist. I managed to get my Mac Logos installed on a Windows machine because I needed to use that function. I learned about it because I read it on the website BEFORE I made the purchase and knew that it wasn't there on the Mac. I eventually needed to use it and figured out how to install it on Windows. So that's how I know it's there.

That is also how I know that these features were supposed to be coming into the Mac version and I was told (or even read) that they would be coming. So I spent hundreds of dollars, like everyone else who has a Scholar's Library, to buy Logos for the Mac. But I did so knowing that these features would appear in the Mac version.

The day for those features is here with version 4 (well, on the way soon at least). The problem is about paying for something that was promised. Nothing more. It's not a problem that it's taken long to get. That was known from the get go. (Which by the way, is why I don't understand all the griping for features and functionality... it was said that it wasn't like the Windows version. Patience is a virtue.) The problem is having to pay more.

If $70 wasn't a big deal, then I would be okay. Unfortunately for us... it is.

Posts 4508
Robert Pavich | Forum Activity | Replied: Thu, Nov 5 2009 7:09 AM

So i guess I still don't understand..

On the win side...V3 and V4 are two different releases...v4 is not the "upgrade to v3"

they are compatible and you can have one, both or neither.

 

is this the way it is on the mac side?

Robert Pavich

For help go to the Wiki: http://wiki.logos.com/Table_of_Contents__

Posts 222
Bob Turner | Forum Activity | Replied: Thu, Nov 5 2009 7:20 AM

nope, that is not the way it is on the mac side.

on the mac side you have 2 choices: 

   1 - u can have a basic product that is extremely limited and worlds behind the windows version (mac v.1.2.2)

   2 - u can have a completely pointless product that does little to nothing so far (mac alpha release of v.4)

River of Life Church: http://LifeOverflowing.org

Visit my blog: http://LifeOverflowing.org/pastor

 

Posts 222
Bob Turner | Forum Activity | Replied: Thu, Nov 5 2009 7:21 AM

but i'm hoping the release of v.4 for the mac (finished product) will be as useful as the windows version seems to be.  excited at the idea...  hoping...

River of Life Church: http://LifeOverflowing.org

Visit my blog: http://LifeOverflowing.org/pastor

 

Posts 1416
Wes Saad | Forum Activity | Replied: Thu, Nov 5 2009 8:16 AM

Part of the confusion may be the use of the term "crossgrade". When Mac users paid a crossgrade fee, it was to move from the PC version to the Mac version. The current crossgrade has nothing to do with that. The current crossgrade fee will update the resources of v3 (or Mac v1) users to the resources needed for a fully functioning v4.

Mac users paid for the v1 engine. You paid for no resources. You paid for the program itself. With v4 you get the program - including all its features, sort of - for free. But you do have to pay for resources if you want to get all the features working.

I am having an increasingly hard time understanding why this is so hard for people to grasp. You are not going to get free resources. You will have to pay for new resources just like everyone else. Mac users are not going to suddenly get favored treatment and receive lots of free stuff everyone else has to pay for. We will get what was promised: a program that mirrors the PC version. That means we will also have to pay what PC users pay. 

I know many people thought v1 would be brought up to speed with v3 but Logos never, ever promised this. The whole time they said over and over that v1 was to provide *something* for Mac users until the next big release came out. When the next big release came out, we were told it would match the Windows version and lo and behold, that's what we see being developed. It's not ready yet, but progress will be rapid. And to use this program with all of its features we will have to do what Windows users have to do, we will have to pay for the resources behind the engine.

Posts 1
Allen Paul Weaver Jr | Forum Activity | Replied: Thu, Nov 5 2009 8:57 AM

It's been three days waiting for indexing to finish. Last night the time read 0:01 before complete. It's been reading that since 8:00 p.m. It's now almost noon on another day. Can anyone help me to know when this indexing will be completed. Also, when I look at the V4 page, I don't see a home page, and many of the features are missing. I am at a loss, $400 dollars seems like it's going down the drain, and I don't have full access to the program three days after starting the download.

Allen

Posts 1416
Wes Saad | Forum Activity | Replied: Thu, Nov 5 2009 9:01 AM

Allen,

If it is stuck at 0:01 for that long you might want to cancel and restart indexing. It may or may not start the whole thing over again.

Keep in mind the program is still in development. Lots of work remains to be done and a number of features are still missing, but they are coming.

Page 5 of 8 (146 items) « First ... < Previous 3 4 5 6 7 Next > ... Last » | RSS